Deck 4: Communicating With the Health Team

Question 1

The health team sends and receives messages. This is:

A) gossip.
B) communication.
C) reporting.
D) resolving conflict.

Answer 1

communication.

Question 2

Which promotes communication?

A) Giving lengthy detailed information
B) Giving information in the reverse order from when the events occurred
C) Presenting facts
D) Talking about two subjects at once

Answer 2

Presenting facts

Question 3

Which statement about medical records is correct?

A) The record is kept confidential except when family members request information.
B) They are legal documents.
C) They are used to communicate information to the media.
D) All center staff can access them.

Answer 3

They are legal documents.

Question 4

Nursing centers have policies about medical records. Policies generally cover which of the following?

A) Medical terms
B) Guidelines on cursive writing or printing
C) Signing entries
D) Billing and accounts receivable

Question 5

You are reporting to the nurse. You should do which of the following?

A) Be prompt, thorough, and accurate.
B) State what the person was wearing.
C) State who had visited the patient today.
D) Report what coworkers did.

Question 6

Anyone who reads your charting should know which of the following?

A) What you overheard
B) What the visitor did
C) What your coworkers did
D) The person's response

Question 7

The center allows you to record on charts. Which is correct?

A) Pencil is preferred when recording.
B) Only center-approved abbreviations are used.
C) Errors are erased.
D) Abbreviation of name and title is acceptable.

Question 8

When recording, you should do which of the following?

A) Write quickly, using your own abbreviations.
B) Use correct spelling, grammar, and punctuation.
C) Skip lines.
D) Record what you did yourself as well as your coworkers.

Question 9

You are charting changes in the person's condition. You also need to chart which of the following?

A) That you informed the resident's visitors of the changes
B) What you told the resident about the changes
C) When you reported the changes to the nurse
D) When you called the doctor about the changes

Question 10

Which term means "before, forward, or in front of"?

A) Ante
B) Dist
C) Medial
D) Post

Question 11

Which statement about computer use in the nursing center is correct?

A) You should share your password with coworkers.
B) You should use texting lingo and abbreviations that you recognize.
C) You should prevent others from seeing what is on the screen.
D) You should multi-task by paying your bills online when not caring for a resident.

Question 12

A phone message should contain which of the following?

A) Number of phone rings before answered
B) Caller's Social Security number
C) Date and time
D) Length of call