Deck 18: Communication and Health

Question 1

Your health is a product of all of the following EXCEPT

A) family history of illness.
B) environmental safety.
C) number of Facebook friends.
D) access to medical care.

Answer 1

number of Facebook friends.

Question 2

_______________ are people with the responsibility of tending to the mental and physical health needs of others.

A) Caregivers
B) Doctors
C) Nurses
D) Physicians

Answer 2

Caregivers

Question 3

Most professional caregivers must complete years of formal training and _____________________ before they can work in the health care field.

A) practice with patients
B) obtain a government-issued license
C) find patients
D) take a caregiver course

Answer 3

obtain a government-issued license

Question 4

William's grandfather has dementia. William, his mother, and his cousin take turns staying with the elderly man. They feed him, bathe him, and care for his daily needs. William and his family are serving as ___________ caregivers.

A) paid
B) family
C) professional
D) voluntary

Question 5

After you notice some type of symptom of an illness, you are likely to engage in ________________ behavior.

A) managing
B) information-seeking
C) anxiety-related
D) medical

Question 6

What is NOT a disadvantage to information-seeking behavior?

A) Overwhelming amount of information
B) Conflicting advice
C) Learning more
D) Finding untrustworthy information

Question 7

Gabrielle has been very tired and having heart palpitations. She is worried about a possible illness so she uses Google to investigate her symptoms. She also calls her aunt, who is a trauma nurse. Gabrielle is engaging in what type of behavior?

A) Anxiety-related
B) Medical
C) Conflict-management
D) Information-seeking

Question 8

A _________________ is a determination of the medical problems causing a patient's symptoms.

A) prognosis
B) diagnosis
C) solution
D) prescription

Question 9

The ____________ answers the question, "Will I get better"?

A) prognosis
B) diagnosis
C) solution
D) prescription

Question 10

If your doctor identifies an illness but isn't sure the diagnosis covers the extent of the problem, the diagnosis is

A) incomplete.
B) incompetent.
C) relative.
D) conditional.

Question 11

Priya is diagnosed with breast cancer, and she is determined to fight it aggressively. She is offered a variety of treatment options, some more invasive than others. According to the problematic integration theory, what is Priya most likely to do?

A) Find a treatment that does not intrude on her daily life.
B) Keep her daily routine at all costs
C) Agree on an aggressive but effective treatment, despite strong side effects
D) Maintain her quality of life no matter what

Question 12

What is the largest professional association of physicians and medical students in the United States?

A) American Psychological Association
B) American Medical Association
C) American Physicians Association
D) American Health Care Association

Question 13

Curt is an orthopedist. One of his patients is involved in a lawsuit. Curt is subpoenaed to give health information about the patient, but he refuses, citing

A) privacy issues.
B) professional courtesy.
C) doctor-patient privilege.
D) confidentiality.

Question 14

You can dictate the manner in which a health care provider contacts you about a medical condition because of which law?

A) Family Medical Leave Act
B) Americans With Disabilities Act
C) Privacy Act
D) Health Insurance Portability and Accountability Act

Question 15

The privacy rule covers all forms of medical information EXCEPT

A) past, present, and future health conditions.
B) your address and phone number.
C) medical care you have received.
D) payments you have made.

Question 16

What is NOT a caregiver need?

A) Information
B) Cooperation
C) Efficiency
D) Affection

Question 17

Gabe is obese and decides to start taking diet pills he sees advertised on television. He decides not to tell anyone. He starts having shortness of breath and dizziness, so he goes to see his doctor. Because Gabe is embarrassed about taking the pills, he is likely to withhold ________________ from his doctor.

A) efficiency
B) cooperation
C) information
D) affection

Question 18

If you withhold details from your health care provider, what is a potentially harmful consequence?

A) Incorrect diagnosis
B) Quicker course of treatment
C) No consequences
D) Hurt feelings

Question 19

Telling a receptionist your health concerns when calling, completing paperwork at the doctor's office, and answering your physician's questions are all examples of meeting what caregiver need?

A) Inclusion
B) Efficiency
C) Cooperation
D) Information

Question 20

Caregivers are often severely limited on time, so they need communication practices that maximize

A) information.
B) time-management.
C) efficiency.
D) cooperation.

Question 21

Peggy is a pharmacist. Part of her job involves deciphering notations from doctors such as prn ("as needed") and tld ("three times a day"). By being able to decipher these medical abbreviations, Peggy is contributing to caregiver

A) ease.
B) cooperation.
C) efficiency.
D) laziness.

Question 22

Competent caregivers practice ____________________, the ability to understand other people's thoughts and feelings.

A) empathy
B) sympathy
C) cooperation
D) listening

Question 23

According to the _______________________ theory, the doctor's sex makes a difference because people expect men and women to communicate differently.

A) gender reinforcement
B) reinforcement
C) patient-provider
D) gender bias

Question 24

According to the reinforcement theory, male doctors will gain the most cooperation by using

A) only positive regard.
B) only negative regard.
C) a combination of negative and neutral regard.
D) a combination of positive and neutral regard.

Question 25

Walter has been feeling ill and goes to his doctor. He begins to detail his symptoms, and the doctor interrupts him to ask additional questions. The doctor does a physical examination and then provides his diagnosis and prescribed course of treatment. What model of patient-provider communication does Walter's doctor seem to be using?

A) Physician-centered
B) Collaborative
C) Patient-centered
D) Competitive

Question 26

In ____________________ communication, medical professionals dictate the duration and scope of communication with patients.

A) collaborative
B) competitive
C) patient-centered
D) physician-centered

Question 27

Which of the following factors indicates a collaborative model?

A) The doctor asks more than 90 percent of the questions.
B) The patient's experience is validated.
C) The physician interrupts the patient the majority of the time.
D) Patients tent to allow the doctor to control the duration of the meeting.

Question 28

What is the biggest disadvantage to physician-centered communication?

A) It can be productive to most patients.
B) It encourages patients to disclose information.
C) It is efficient in its use of time.
D) It can cause a patient to feel intimidated.

Question 29

Although it recognizes the caregiver's expertise, the ____________ model also validates the patient's experience and expertise with his or her own body.

A) cooperative
B) patient-centered
C) coercive
D) physician-centered

Question 30

If you view your doctor as a peer and feel empowered as an equal, you are most likely participating in a __________________ model of communication.

A) coercive
B) competitive
C) friendly
D) cooperative

Question 31

Coreen is in medical school as she works toward her goal of becoming an oncologist. She is required to take communication courses and learn interviewing techniques as part of her training. What model of physician-patient communication is Coreen most likely studying?

A) Physician-centered
B) Patient-centered
C) Cooperative
D) Competitive

Question 32

Which field is LEAST likely to need to reduce anxiety through collaborative communication?

A) Dentistry
B) Podiatry
C) Oncology
D) Internal medicine

Question 33

What is a weakness of the collaborative approach to health communication?

A) Patients are less nervous.
B) Patients feel like equals to doctors.
C) It recognizes a patient's expertise.
D) It requires more time.

Question 34

_________________ is the use of communication technology for health consultation.

A) E-therapy
B) Telecommuting
C) Telemedicine
D) E-medicine

Question 35

Trenton is a radiologist, but he does not actually meet face-to-face with patients. Instead, using e-mail, he receives X-ray images taken at clinics from across his state. Trenton then e-mails his interpretations to the clinics. Trenton is using ______________________ to assist him in his profession.

A) social media
B) e-medicine
C) e-therapy
D) web sites

Question 36

Less time, reduction in costly office visits, and increased access to specialists are all patient advantages using

A) doctors.
B) e-therapy.
C) telecommuting.
D) telemedicine.

Question 37

Using ______________, a psychologist or mental health professional can provide individual therapy to a client via instant messaging or chat, e-mail, or Skype.

A) Telemedicine
B) Therapy
C) E-therapy
D) Telecommuting

Question 38

Carl wishes to begin treatment for his agoraphobia. Since he is afraid to leave his home, Carl would feel more comfortable communicating with a therapist who isn't physically present, due to his sensitivity to the issue. Carl would most likely benefit most from

A) E-therapy
B) Traditional therapy
C) Telecommuting
D) Tele-therapy

Question 39

____________ is the body's reaction to any type of perceived threat.

A) Stress
B) Pressure
C) Anxiety
D) Tension

Question 40

Fighting with a friend or receiving an unexpected bill are examples of events that cause

A) annoyance.
B) fight-or-flight.
C) stress.
D) social support.

Question 41

Eve has had a very stressful day. After getting very little sleep, she gives a huge presentation at work and loses her favorite earring. To top it all off, Eve's car breaks down on the way home. As she looks at her flat tire, Eve notices she is breathing heavily and her heart is racing. Due to her extreme amount of stress, Eve is most likely experiencing a(n) ___________________ response.

A) normal
B) anxiety
C) social
D) fight-or-flight

Question 42

Which of the following is NOT true about stress?

A) The stress response has no long-term impact.
B) The stress response protects us from immediate harm.
C) The stress response helps us respond to a specific threat.
D) The stress response can take a toll on our health.

Question 43

If you listen to and offer advice to your friend after she breaks up with her boyfriend, you are offering ___________ support.

A) friendly
B) social
C) peer
D) empathic

Question 44

Fahima feels strongly about helping homeless children. She wants to volunteer at a shelter in her town. The shelter already provides food, clothing, and career counseling to its patrons. What type of support should Fahima then offer the shelter's patrons that they aren't already getting?

A) Emotional
B) Instrumental
C) Informational
D) Physical

Question 45

We offer ___________ support when we help a person in distress feel that his or her problems are legitimate rather than trivial.

A) emotional
B) instrumental
C) esteem
D) informational

Question 46

What is the basic difference between instrumental and informational support?

A) One legitimizes feelings while the other provides tangible forms of support.
B) One provides tangible forms of assistance while the other shares useful information or advice.
C) One shares useful information or advice while the other offers time and support.
D) One offers time and support while the other provides tangible forms of support.

Question 47

Guy and his wife of twelve years have filed for divorce. Guy's family all pitch in to assist Guy. His cousin lets Guy live with him until he can find a new apartment; his brother calls him daily; and his mother cooks his favorite foods for dinner most nights. Guy's family will most likely have a ____________ effect that will help to protect Guy's health.

A) coping
B) emotion-focused
C) stress-buffering
D) social support

Question 48

____________ consists of efforts to eliminate or reduce the effects of a stressful situation.

A) Social support
B) Relaxation
C) Coping
D) Empathy

Question 49

Which of the following is a coping strategy?

A) Avoidance-focused
B) Empathy-focused
C) Solution-focused
D) Action-focused

Question 50

_____________ coping does the most to reduce stress and support health.

A) Emotion-focused
B) Problem-focused
C) Avoidance-focused
D) Solution-focused

Question 51

A grieving widow would find which statement the most helpful?

A) "I know how you feel".
B) "Things really aren't as bad as they seem".
C) "I am sorry for your loss".
D) "Tell me your bank password and I'll go ahead and get your bills paid for you".

Question 52

Dev is very concerned about health care in the United States. He follows news coverage on ___________ so that he can keep track of lawmakers' and the president's stances on issues and their most likely actions.

A) health policy
B) public health threats
C) medical screening
D) medical treatments

Question 53

________________ is the tendency of media personnel to favor dramatic health stories and exaggerate their importance.

A) Yellow journalism
B) Overstating
C) Amplification
D) Sensationalism

Question 54

Research has found that newspapers have a tendency to give significantly more coverage to health risks such as reckless driving than their actual mortality rates would warrant while underreporting health risks of much higher consequences such as tobacco use, thus exhibiting

A) sensationalism.
B) tabloid journalism.
C) reverse sensationalism.
D) yellow journalism.

Question 55

Which of the following is NOT a benefit of being exposed to medical information and practices via entertainment?

A) Watching shows such as ER has been shown to make women more likely to obtain a cancer screening.
B) Exposure to the dramatization of drug overdoses can increase knowledge about the dangers of self-poisoning.
C) Watching medical dramas enables viewers to do CPR appropriately.
D) Medical students improved communication skills with patients after viewing medical dramas.

Question 56

Vito's favorite shows are House and Grey's Anatomy. Since he wants to be a doctor, he listens carefully and observes how things like CPR and checking vital signs are done. Since most of Vito's health messages come from _______________, he most likely will not be successful if he attempts to take these actions in his real life.

A) advertising
B) entertainment
C) realistic programming
D) medical shows

Question 57

Robin has always exercised regularly and eaten a healthy, well-rounded diet. However, Robin begins to watch more television and read fashion magazines when she moves away from home to attend college. Even though she has never worried about her body before, Robin suddenly begins to think she is fat and is dissatisfied with her body. This demonstrates how media can impact

A) body image.
B) emotions.
C) perception.
D) image.

Question 58

Multiple studies have shown that people act more aggressively than usual after witnessing __________ on television shows or video games.

A) violence
B) aggression
C) anger
D) fighting

Question 59

The ______________ theory proposes that people base their behavioral decisions on the interaction of cognitive and environmental factors.

A) health belief
B) reasoned action
C) social cognitive
D) action

Question 60

According to the theory of ____________, even if you intend to take a certain action, you must also have self-efficacy to find success.

A) social cognition
B) reasoned action
C) planned behavior
D) health belief

Question 61

Anika has been obese for several years. Though her friends, family, and doctor have all expressed concerns about her health, Anika does not see a need to change her behavior. According to the transtheoretical model, what stage of behavior is Anika exhibiting?

A) Action
B) Maintenance
C) Contemplation
D) Precontemplation

Question 62

As you research various diet plans to see which one works best, you are ___________, according to the transtheoretical model.

A) contemplating
B) preparing
C) acting
D) maintaining

Question 63

Which of the following is NOT part of planning a successful health campaign?

A) Defining the goal
B) Identifying the communication channels
C) Understanding the audience
D) Interpreting feedback

Question 64

Hashim has been asked by his school's student government association to plan a health campaign targeting incoming freshman. He notices many new students drink even though they are underage. He therefore ________________ to reduce underage and binge drinking.

A) defines his goal
B) indentifies his channels
C) targets his audience
D) conducts his campaign

Question 65

Danielle's PR firm is involved in a health campaign aimed at encouraging families to eat more organic produce. As she works on print ads for the campaign, Danielle realizes she should put these ads into several different languages to have a larger impact. What factor is Danielle taking into consideration?

A) How large is the population to be reached?
B) How diverse is the population to be reached?
C) Does the audience need repeated exposure?
D) What communication channels will the audience be using?

Question 66

When you consider the time, money, materials, help, and personal connections you have at your disposal, you are answering what question?

A) How large is the population I want to reach?
B) How diverse is the population I want to reach?
C) Do I need repeated exposure for success?
D) What resources do I have?

Question 67

________________ appeals aim to educate people by pointing out cause-and-effect relationships between behaviors and health outcomes.

A) Negative-affect
B) Emotional
C) Logical
D) Positive-affect

Question 68

_________________ appeals might make a message entertaining or pleasant, such as with humor or exhilarating music.

A) Emotional
B) Positive-affect
C) Logical
D) Negative-affect

Question 69

Sam is assisting the student life department at his university with their campaign to get students to exercise more. Sam isn't sure how students will respond to the current format of the message and would like some feedback before launching the full campaign. What would best help Sam evaluate the effectiveness of the campaign?

A) Pilot test
B) Surveys
C) Interviews
D) Test run

Question 70

What is the final step in planning a health campaign?

A) To understand the audience
B) To define the goal
C) To evaluate the outcomes
D) To implement the campaign