Deck 4: Pathophysiology

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Question
The following medication is prescribed for a patient: Erythromycin 500 mg bid x 7 days. The pharmacist has only the
250 mg dose in stock. How many 250 mg capsules will the pharmacist dispense to the patient?

A) Seven
B) Fourteen
C) Twenty-one
D) Twenty-eight
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Question
Which of the following type of bacteria are spore-forming rods that are nonmotile and noncapsulate?

A) Streptococcus pneumoniae
B) Clostridium perfringens
C) Staphylococcus aureus
D) Streptococcus pyogenes
E) Corynebacterium diphtheriae
Question
Prostate cancer is diagnosed in a fifty-eight-year-old man by biopsy. The tissue specimen is sent to a second
Laboratory for tests, and the results confirm the initial diagnosis. After receiving these results, the patient decides to
Seek the opinion of another physician. Which of the following defense mechanisms is the patient exhibiting?

A) Projection
B) Sublimation
C) Denial
D) Rationalization
E) Repression
Question
Which of the following instruments is used to examine the vagina?

A) Laparoscope
B) Otoscope
C) Speculum
D) Cystoscope
Question
Which of the following indicates a positive result of a tuberculin test?

A) Papules
B) Pustules
C) Infection
D) Infraction
E) Induration
Question
The soleus muscle is located in which portion of the body?

A) Forearm
B) Neck
C) Abdomen
D) Buttocks
E) Leg
Question
Vitamin A deficiency may cause

A) night blindness.
B) Wernicke-Korsakoff syndrome.
C) hemorrhage.
D) pernicious anemia.
Question
Which of the following conducts nerve impulses toward the spinal cord and brain?

A) Microglia
B) Oligodendrites
C) Afferent neurons
D) Astrocytes
E) Efferent neurons
Question
In which letter style are all lines flush left except for the dateline, complimentary closing, and signature?

A) Full block
B) Modified block
C) Simplified
D) Center block
Question
Which of the following is an infection caused by the human papillomavirus?

A) Chancroid
B) Varicocele
C) Hydrocele
D) Genital warts
E) Buboe
Question
What should you do if the physician gets a call from another physician?

A) Offer to answer any questions he or she might have.
B) Tell him or her to call back after hours.
C) Unless the physician is available to take the call, tell him or her to write a letter to the physician and to mark it Personal.
D) Transfer the call to the nurse on duty before transferring it to the physician.
E) Transfer the call to the physician if you can.
Question
Which of the following is an inherited autosomal-recessive disorder of the exocrine glands?

A) Histoplasmosis
B) Cystic fibrosis
C) Emphysema
D) Atelectasis
E) Bronchiectasis
Question
In pregnancy testing, which of the following substances may be found in the patient's urine?

A) Fluorescent treponemal antibody
B) Human chorionic gonadotropin
C) Follicle stimulating hormone
D) Luteinizing hormone
E) Thyroid stimulating hormone
Question
A nine-year-old girl is picked up at the medical office by her father. Her parents are divorced, and her mother has legal custody. The father would like to see the girl's medical records. Can he see the medical records?

A) No, not without the mother's written consent
B) Yes, if the girl gives him permission
C) Yes, because he is the girl's father
D) Yes, at the medical assistant's discretion
Question
A patient's medical fees come to a total of $90 from a participating provider. What can you bill the patient if the EOB lists the following itemization? Charges: $90, Not Eligible for Payment: $12, Allowed Charge: $78, Applied to Deductible: $30, Copayment: $10, Amount Due from Carrier: $38.

A) $42
B) $40
C) $38
D) $30
E) $10
Question
Which of the following techniques may prevent the extreme skin irritation and occasional discoloration caused by iron preparations?

A) Z-track method injection
B) Deep IM injection
C) IV injection
D) Intradermal injection
Question
The amount of money due from the subscriber to cover a portion of a bill is known as a(n)

A) explanation of benefits.
B) utilization review.
C) exclusion.
D) copayment.
Question
Which of the following checks can be accepted without risk?

A) A third-party check
B) A check drawn on an out-of-town bank
C) A check postdated five days
D) A check predated twenty days
Question
Which of the following terms means the displacement of bones at a joint?

A) Sprain
B) Strain
C) Dislocation
D) Fracture
E) Inflammation
Question
On January 1, the petty cash account balance was $150. On January 18, the balance of the petty cash account is $85. How much should the petty cash vouchers total on January 18?

A) $35
B) $65
C) $75
D) $95
Question
An authorization to an insurance company to make payment directly to the physician is called

A) third-party payer.
B) acceptance of assignment.
C) explanation of benefits.
D) assignment of benefits.
E) coordination of benefits.
Question
Which of the following is part of the patient's bill of rights?

A) the patient has a right to refuse treatment to the extent permitted by law.
B) the patient has a right to know if treatment is experimental.
C) the patient has a right to expect reasonable continuity of care.
D) the patient has a right to know if treatment is experimental AND the patient has a right to expect reasonable continuity of care.
E) All of these
Question
Fasting specimens are preferred for which of the following tests?

A) Creatinine
B) Hemoglobin
C) Globulin
D) Albumin
E) Glucose
Question
Which of the following envelope sizes is the most commonly used in the medical office?

A) Number 10
B) Number 7
C) Number 6 3/4
D) Number 5
E) Both Number 10 and Number 6 3/4
Question
Who owns medical records?

A) The patient
B) The physician
C) The courts
D) The legal guardian
Question
The plural of nucleus is

A) nuclei.
B) nucleuses.
C) nuclea.
D) nucleae.
E) nucleus.
Question
Which of the following checks is available in foreign currency?

A) Money order
B) Certified check
C) Traveler's check
D) Voucher check
E) Cashier's check
Question
Mary Jones is a patient at your medical office. The physician has asked you to explain an upcoming procedure to Mary, but Mary cannot see very well. What should you do?

A) Use large-print materials and sit close to the patient, speaking clearly.
B) Make sure that there is sufficient lighting in the room.
C) Talk directly and honestly.
D) Make sure that there is sufficient lighting in the room AND talk directly and honestly.
E) All of these
Question
Which of the following determinants can measure the effectiveness of the billing system?

A) Collection summary
B) Collection calls
C) Collection letters
D) Collection assistance
E) Collection ratio
Question
What type of software is often used for accounting procedures?

A) Word processing
B) Mathematical
C) Spreadsheet
D) Graphical
Question
Serological tests are performed on samples collected in evacuation tubes with which stopper color?

A) Blue
B) Red
C) Yellow
D) Lavender
Question
A time when signs and symptoms stop is known as

A) remission.
B) prognosis.
C) prophylaxis.
D) malaise.
E) atresia.
Question
Major depression and bipolar disorders are most characteristic of which of the following?

A) Dissociative disorder
B) Impulse-control disorder
C) Mood disorder
D) Personality disorder
Question
Which of the following is included in the SOAP approach to documentation?

A) Applicable financial information
B) Opinion of the medical assistant
C) Problem
D) System of conditions
E) Plan of action
Question
In which of the following conditions may HCG levels be higher?

A) First trimester of pregnancy
B) Ectopic (tubal) pregnancy
C) Hydatidiform mole
D) Breast cancer
E) All of these
Question
What is the term for a group of people who are authorized by law to act as a single person?

A) Association
B) Group practice
C) Corporation
D) Partnership
E) Sole proprietorship
Question
Which of the following is not a type of file cabinet in the typical medical office?

A) Movable
B) Horizontal
C) Lateral
D) Vertical
Question
Which of the following words is misspelled?

A) Cirrhosis
B) Pneumonia
C) Defibrilator
D) Vaccine
E) Pleurisy
Question
What did the new ICD-10-PCS replace in relation to the ICD-9-CM coding system?

A) CPT codes
B) The third volume of the ICD-9-CM
C) Principal diagnoses
D) The first volume of the ICD-9-CM
Question
The plural form of "stoma" is

A) stomae.
B) stomata.
C) stomatoma.
D) stomeata.
Question
Which of the following organs is located in the right upper quadrant of the abdomen?

A) Stomach
B) Spleen
C) Appendix
D) Esophagus
E) Gallbladder
Question
The unauthorized disclosure of client information is called

A) invasion of privacy.
B) battery.
C) breach of contract.
D) unethical protocol.
Question
A five-year-old boy has a bone deformity of the thigh. The pediatrician should order an X-ray of the patient's

A) tibia.
B) humerus.
C) femur.
D) fibula.
E) patella.
Question
How can you communicate to a patient that his or her main idea was understood?

A) By allowing the patient to reflect
B) By restating what the patient has said
C) By being assertive and establishing rapport
D) By folding your arms across your chest
E) By shaking your head
Question
Which of the following sphygmomanometers used to measure blood pressure is being phased out of usage?

A) Electronic
B) Aneroid
C) Mercury
D) Digital
Question
Guidelines that dictate the day-to-day workings of an office are called

A) procedures.
B) planning.
C) outlines.
D) policies.
E) protocols.
Question
Carol Jones is a patient with Medicare at your medical office. She has come in for treatment for which the usual fee is $175; however, the MFS allows only $140 for such a service. Carol's copayment is 10% of any treatment. How much do you bill Carol?

A) $17.50
B) $14
C) $49
D) $3.50
E) $35
Question
Emergency pharmaceutical supplies should include which of the following basic drugs?

A) Tylenol
B) Antitussives
C) Vaseline
D) Epinephrine
Question
Which of the following steps should you take when you receive new supplies?

A) Inventory all supplies
B) Send back old supplies to the supplier
C) Throw out all old supplies
D) Place them in the front of the supply area
E) Place them in the back of the supply area
Question
Which type of CPT code is used for procedures that are usually carried out in addition to another procedure?

A) HCPCS
B) E code
C) Level III code
D) Add-on code
E) Level II code
Question
A dispensing record must be kept on file for two years for which of the following scheduled drugs?

A) I
B) II
C) III
D) IV
E) V
Question
When dealing with a child, you should

A) work directly with the child, without always communicating through the parents.
B) always communicate directly with the parents.
C) explain procedures in simple terms and allow the child to examine instruments.
D) work directly with the child, without always communicating through the parents AND explain procedures in simple terms,
Allowing the child to examine instruments.
Question
Which of the following substances in urine may indicate hyperglycemia?

A) Bilirubin
B) Protein
C) Urea
D) Glucose
Question
The most appropriate initial response to an incoming telephone call is

A) "Hi, this is Melinda."
B) "Doctor's office."
C) "Dr Brown's office, Melinda speaking."
D) "This is 226-5555."
E) "Can I help you?"
Question
Organisms that cause disease are called

A) fulminate.
B) pathogens.
C) acute.
D) chronic.
Question
Blaming one's problems on others is a form of

A) discrimination.
B) rationalization.
C) projection.
D) repression.
Question
When dealing with an angry patient, you must

A) return to your work.
B) stop the patient from talking.
C) break off communication.
D) remain calm.
E) return to your work and remain calm.
Question
On an envelope, the return address for the sender should always be placed in the

A) upper left corner,
B) middle on the left side.
C) lower right corner.
D) lower left corner.
E) center of the envelope.
Question
Which of the following is a scheduling method in which patients sign in and are seen on a first-come, first-served basis?

A) Wave
B) Advance
C) Cluster
D) Open hours
Question
Which of the following hormones prepares the uterus for pregnancy?

A) Estrogens
B) Human chorionic gonadotropin
C) Progesterone
D) Androgen
Question
As a good team worker, a medical assistant should

A) not gossip.
B) be ready to compromise.
C) not adopt or perpetuate negative attitudes.
D) not gossip and be ready to compromise.
E) All of these.
Question
Which device is used to transfer information from one computer to another by means of telephone lines and servers?

A) Modem
B) Scanner
C) Mouse
D) Monitor
E) Windows
Question
Surgical treatment of an undescended testicle is known as

A) orchiopexy.
B) orchioscopy
C) orchiostomy.
D) orchiotomy.
Question
Which of the following terms describes any type of storage that prevents loss of files due to hard-disk failure?

A) Backup
B) Cache
C) Batch
D) Reboot
E) None of these
Question
A patient's failure to follow the physician's instructions may result in

A) the transfer of the patient to the care of another physician.
B) a civil case between the physician and the patient.
C) capitation for managed care.
D) nonmaleficence against the physician.
E) a premature termination of contract.
Question
After opening the mail, a medical assistant should

A) date-stamp the letter.
B) check for enclosures.
C) annotate mail if necessary by highlighting key information and making notes in the margins.
D) organize the mail so that the most important letters are on top.
E) All of these.
Question
Uremia may result due to failure of which of the following organs?

A) Brain
B) Spleen
C) Pancreas
D) Kidneys
E) Lungs
Question
Alpha-fetoprotein testing from amniotic fluid is used for early diagnosis of which of the following?

A) Fetal neural tube defects
B) Fetal alcoholism
C) Anencephaly
D) Fetal drug addiction
E) Both fetal neural tube defects and anencephaly
Question
When writing a memo, you should

A) not use salutations or complimentary closings.
B) use letterhead.
C) always use the modified-block letter style.
D) always indent paragraphs.
Question
Which of the following forms is used to verify that an employee is a U.S. citizen?

A) Form W-2
B) Form W-4
C) Form I-9
D) Form CMS-1500
Question
The combining form for the brain is

A) cerebr/o.
B) encephal/o.
C) myel/o.
D) poli/o.
E) blephar/o.
Question
The abbreviation for reschedule is

A) res
B) RESC
C) RS
D) Rsch
E) Re
Question
What body functions does the hypothalamus control?

A) Body temperature
B) Water balance
C) Sleep
D) All of these
Question
A letter to the insurance company should be signed by

A) the physician.
B) the medical assistant.
C) both the physician and the medical assistant working on the claim.
D) the medical insurance specialist or the nurse.
E) the office manager or the lead physician.
Question
Which of the following structures of the eye contains the photoreceptors (rods and cones)?

A) Choroid
B) Sclera
C) Vitreous humor
D) Retina
E) Tunic
Question
According to Elizabeth Kübler-Ross, dying patients go through all of the following stages except

A) denial.
B) refusing treatment.
C) depression.
D) guilt and bargaining.
E) anger.
Question
Which of the following forceps have sharp points that are useful in removing foreign objects?

A) Dressing
B) Towel
C) Splinter
D) Hemostatic
Question
The three colors that are distinguished by the cones in the retina include all of the following except

A) green.
B) red.
C) gray.
D) blue.
Question
Steps toward having a positive attitude include all of the following except

A) smiling.
B) accepting tips from patients.
C) using positive statements.
D) saying something pleasant.
E) being constructive and refraining from complaining.
Question
Which of the following is an example of vital supplies?

A) Rubber bands
B) Prescription pads
C) A large, well-equipped laboratory
D) Staples
E) Laboratory reagents
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Deck 4: Pathophysiology
1
The following medication is prescribed for a patient: Erythromycin 500 mg bid x 7 days. The pharmacist has only the
250 mg dose in stock. How many 250 mg capsules will the pharmacist dispense to the patient?

A) Seven
B) Fourteen
C) Twenty-one
D) Twenty-eight
Twenty-eight
2
Which of the following type of bacteria are spore-forming rods that are nonmotile and noncapsulate?

A) Streptococcus pneumoniae
B) Clostridium perfringens
C) Staphylococcus aureus
D) Streptococcus pyogenes
E) Corynebacterium diphtheriae
Clostridium perfringens
3
Prostate cancer is diagnosed in a fifty-eight-year-old man by biopsy. The tissue specimen is sent to a second
Laboratory for tests, and the results confirm the initial diagnosis. After receiving these results, the patient decides to
Seek the opinion of another physician. Which of the following defense mechanisms is the patient exhibiting?

A) Projection
B) Sublimation
C) Denial
D) Rationalization
E) Repression
Denial
4
Which of the following instruments is used to examine the vagina?

A) Laparoscope
B) Otoscope
C) Speculum
D) Cystoscope
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k this deck
5
Which of the following indicates a positive result of a tuberculin test?

A) Papules
B) Pustules
C) Infection
D) Infraction
E) Induration
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6
The soleus muscle is located in which portion of the body?

A) Forearm
B) Neck
C) Abdomen
D) Buttocks
E) Leg
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Unlock Deck
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7
Vitamin A deficiency may cause

A) night blindness.
B) Wernicke-Korsakoff syndrome.
C) hemorrhage.
D) pernicious anemia.
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Unlock Deck
k this deck
8
Which of the following conducts nerve impulses toward the spinal cord and brain?

A) Microglia
B) Oligodendrites
C) Afferent neurons
D) Astrocytes
E) Efferent neurons
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k this deck
9
In which letter style are all lines flush left except for the dateline, complimentary closing, and signature?

A) Full block
B) Modified block
C) Simplified
D) Center block
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10
Which of the following is an infection caused by the human papillomavirus?

A) Chancroid
B) Varicocele
C) Hydrocele
D) Genital warts
E) Buboe
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Unlock Deck
k this deck
11
What should you do if the physician gets a call from another physician?

A) Offer to answer any questions he or she might have.
B) Tell him or her to call back after hours.
C) Unless the physician is available to take the call, tell him or her to write a letter to the physician and to mark it Personal.
D) Transfer the call to the nurse on duty before transferring it to the physician.
E) Transfer the call to the physician if you can.
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12
Which of the following is an inherited autosomal-recessive disorder of the exocrine glands?

A) Histoplasmosis
B) Cystic fibrosis
C) Emphysema
D) Atelectasis
E) Bronchiectasis
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Unlock Deck
k this deck
13
In pregnancy testing, which of the following substances may be found in the patient's urine?

A) Fluorescent treponemal antibody
B) Human chorionic gonadotropin
C) Follicle stimulating hormone
D) Luteinizing hormone
E) Thyroid stimulating hormone
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Unlock Deck
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14
A nine-year-old girl is picked up at the medical office by her father. Her parents are divorced, and her mother has legal custody. The father would like to see the girl's medical records. Can he see the medical records?

A) No, not without the mother's written consent
B) Yes, if the girl gives him permission
C) Yes, because he is the girl's father
D) Yes, at the medical assistant's discretion
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15
A patient's medical fees come to a total of $90 from a participating provider. What can you bill the patient if the EOB lists the following itemization? Charges: $90, Not Eligible for Payment: $12, Allowed Charge: $78, Applied to Deductible: $30, Copayment: $10, Amount Due from Carrier: $38.

A) $42
B) $40
C) $38
D) $30
E) $10
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16
Which of the following techniques may prevent the extreme skin irritation and occasional discoloration caused by iron preparations?

A) Z-track method injection
B) Deep IM injection
C) IV injection
D) Intradermal injection
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Unlock Deck
k this deck
17
The amount of money due from the subscriber to cover a portion of a bill is known as a(n)

A) explanation of benefits.
B) utilization review.
C) exclusion.
D) copayment.
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Unlock Deck
k this deck
18
Which of the following checks can be accepted without risk?

A) A third-party check
B) A check drawn on an out-of-town bank
C) A check postdated five days
D) A check predated twenty days
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Unlock for access to all 166 flashcards in this deck.
Unlock Deck
k this deck
19
Which of the following terms means the displacement of bones at a joint?

A) Sprain
B) Strain
C) Dislocation
D) Fracture
E) Inflammation
Unlock Deck
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Unlock Deck
k this deck
20
On January 1, the petty cash account balance was $150. On January 18, the balance of the petty cash account is $85. How much should the petty cash vouchers total on January 18?

A) $35
B) $65
C) $75
D) $95
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Unlock Deck
k this deck
21
An authorization to an insurance company to make payment directly to the physician is called

A) third-party payer.
B) acceptance of assignment.
C) explanation of benefits.
D) assignment of benefits.
E) coordination of benefits.
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Unlock for access to all 166 flashcards in this deck.
Unlock Deck
k this deck
22
Which of the following is part of the patient's bill of rights?

A) the patient has a right to refuse treatment to the extent permitted by law.
B) the patient has a right to know if treatment is experimental.
C) the patient has a right to expect reasonable continuity of care.
D) the patient has a right to know if treatment is experimental AND the patient has a right to expect reasonable continuity of care.
E) All of these
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Unlock Deck
k this deck
23
Fasting specimens are preferred for which of the following tests?

A) Creatinine
B) Hemoglobin
C) Globulin
D) Albumin
E) Glucose
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Unlock Deck
k this deck
24
Which of the following envelope sizes is the most commonly used in the medical office?

A) Number 10
B) Number 7
C) Number 6 3/4
D) Number 5
E) Both Number 10 and Number 6 3/4
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25
Who owns medical records?

A) The patient
B) The physician
C) The courts
D) The legal guardian
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Unlock Deck
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26
The plural of nucleus is

A) nuclei.
B) nucleuses.
C) nuclea.
D) nucleae.
E) nucleus.
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27
Which of the following checks is available in foreign currency?

A) Money order
B) Certified check
C) Traveler's check
D) Voucher check
E) Cashier's check
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Unlock Deck
k this deck
28
Mary Jones is a patient at your medical office. The physician has asked you to explain an upcoming procedure to Mary, but Mary cannot see very well. What should you do?

A) Use large-print materials and sit close to the patient, speaking clearly.
B) Make sure that there is sufficient lighting in the room.
C) Talk directly and honestly.
D) Make sure that there is sufficient lighting in the room AND talk directly and honestly.
E) All of these
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Unlock Deck
k this deck
29
Which of the following determinants can measure the effectiveness of the billing system?

A) Collection summary
B) Collection calls
C) Collection letters
D) Collection assistance
E) Collection ratio
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Unlock for access to all 166 flashcards in this deck.
Unlock Deck
k this deck
30
What type of software is often used for accounting procedures?

A) Word processing
B) Mathematical
C) Spreadsheet
D) Graphical
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Unlock Deck
k this deck
31
Serological tests are performed on samples collected in evacuation tubes with which stopper color?

A) Blue
B) Red
C) Yellow
D) Lavender
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Unlock Deck
k this deck
32
A time when signs and symptoms stop is known as

A) remission.
B) prognosis.
C) prophylaxis.
D) malaise.
E) atresia.
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Unlock Deck
k this deck
33
Major depression and bipolar disorders are most characteristic of which of the following?

A) Dissociative disorder
B) Impulse-control disorder
C) Mood disorder
D) Personality disorder
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Unlock for access to all 166 flashcards in this deck.
Unlock Deck
k this deck
34
Which of the following is included in the SOAP approach to documentation?

A) Applicable financial information
B) Opinion of the medical assistant
C) Problem
D) System of conditions
E) Plan of action
Unlock Deck
Unlock for access to all 166 flashcards in this deck.
Unlock Deck
k this deck
35
In which of the following conditions may HCG levels be higher?

A) First trimester of pregnancy
B) Ectopic (tubal) pregnancy
C) Hydatidiform mole
D) Breast cancer
E) All of these
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Unlock for access to all 166 flashcards in this deck.
Unlock Deck
k this deck
36
What is the term for a group of people who are authorized by law to act as a single person?

A) Association
B) Group practice
C) Corporation
D) Partnership
E) Sole proprietorship
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Unlock Deck
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37
Which of the following is not a type of file cabinet in the typical medical office?

A) Movable
B) Horizontal
C) Lateral
D) Vertical
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38
Which of the following words is misspelled?

A) Cirrhosis
B) Pneumonia
C) Defibrilator
D) Vaccine
E) Pleurisy
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39
What did the new ICD-10-PCS replace in relation to the ICD-9-CM coding system?

A) CPT codes
B) The third volume of the ICD-9-CM
C) Principal diagnoses
D) The first volume of the ICD-9-CM
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40
The plural form of "stoma" is

A) stomae.
B) stomata.
C) stomatoma.
D) stomeata.
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41
Which of the following organs is located in the right upper quadrant of the abdomen?

A) Stomach
B) Spleen
C) Appendix
D) Esophagus
E) Gallbladder
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42
The unauthorized disclosure of client information is called

A) invasion of privacy.
B) battery.
C) breach of contract.
D) unethical protocol.
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43
A five-year-old boy has a bone deformity of the thigh. The pediatrician should order an X-ray of the patient's

A) tibia.
B) humerus.
C) femur.
D) fibula.
E) patella.
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44
How can you communicate to a patient that his or her main idea was understood?

A) By allowing the patient to reflect
B) By restating what the patient has said
C) By being assertive and establishing rapport
D) By folding your arms across your chest
E) By shaking your head
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45
Which of the following sphygmomanometers used to measure blood pressure is being phased out of usage?

A) Electronic
B) Aneroid
C) Mercury
D) Digital
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46
Guidelines that dictate the day-to-day workings of an office are called

A) procedures.
B) planning.
C) outlines.
D) policies.
E) protocols.
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47
Carol Jones is a patient with Medicare at your medical office. She has come in for treatment for which the usual fee is $175; however, the MFS allows only $140 for such a service. Carol's copayment is 10% of any treatment. How much do you bill Carol?

A) $17.50
B) $14
C) $49
D) $3.50
E) $35
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48
Emergency pharmaceutical supplies should include which of the following basic drugs?

A) Tylenol
B) Antitussives
C) Vaseline
D) Epinephrine
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49
Which of the following steps should you take when you receive new supplies?

A) Inventory all supplies
B) Send back old supplies to the supplier
C) Throw out all old supplies
D) Place them in the front of the supply area
E) Place them in the back of the supply area
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50
Which type of CPT code is used for procedures that are usually carried out in addition to another procedure?

A) HCPCS
B) E code
C) Level III code
D) Add-on code
E) Level II code
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51
A dispensing record must be kept on file for two years for which of the following scheduled drugs?

A) I
B) II
C) III
D) IV
E) V
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52
When dealing with a child, you should

A) work directly with the child, without always communicating through the parents.
B) always communicate directly with the parents.
C) explain procedures in simple terms and allow the child to examine instruments.
D) work directly with the child, without always communicating through the parents AND explain procedures in simple terms,
Allowing the child to examine instruments.
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53
Which of the following substances in urine may indicate hyperglycemia?

A) Bilirubin
B) Protein
C) Urea
D) Glucose
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54
The most appropriate initial response to an incoming telephone call is

A) "Hi, this is Melinda."
B) "Doctor's office."
C) "Dr Brown's office, Melinda speaking."
D) "This is 226-5555."
E) "Can I help you?"
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55
Organisms that cause disease are called

A) fulminate.
B) pathogens.
C) acute.
D) chronic.
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56
Blaming one's problems on others is a form of

A) discrimination.
B) rationalization.
C) projection.
D) repression.
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57
When dealing with an angry patient, you must

A) return to your work.
B) stop the patient from talking.
C) break off communication.
D) remain calm.
E) return to your work and remain calm.
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58
On an envelope, the return address for the sender should always be placed in the

A) upper left corner,
B) middle on the left side.
C) lower right corner.
D) lower left corner.
E) center of the envelope.
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59
Which of the following is a scheduling method in which patients sign in and are seen on a first-come, first-served basis?

A) Wave
B) Advance
C) Cluster
D) Open hours
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60
Which of the following hormones prepares the uterus for pregnancy?

A) Estrogens
B) Human chorionic gonadotropin
C) Progesterone
D) Androgen
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61
As a good team worker, a medical assistant should

A) not gossip.
B) be ready to compromise.
C) not adopt or perpetuate negative attitudes.
D) not gossip and be ready to compromise.
E) All of these.
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62
Which device is used to transfer information from one computer to another by means of telephone lines and servers?

A) Modem
B) Scanner
C) Mouse
D) Monitor
E) Windows
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63
Surgical treatment of an undescended testicle is known as

A) orchiopexy.
B) orchioscopy
C) orchiostomy.
D) orchiotomy.
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64
Which of the following terms describes any type of storage that prevents loss of files due to hard-disk failure?

A) Backup
B) Cache
C) Batch
D) Reboot
E) None of these
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65
A patient's failure to follow the physician's instructions may result in

A) the transfer of the patient to the care of another physician.
B) a civil case between the physician and the patient.
C) capitation for managed care.
D) nonmaleficence against the physician.
E) a premature termination of contract.
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66
After opening the mail, a medical assistant should

A) date-stamp the letter.
B) check for enclosures.
C) annotate mail if necessary by highlighting key information and making notes in the margins.
D) organize the mail so that the most important letters are on top.
E) All of these.
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67
Uremia may result due to failure of which of the following organs?

A) Brain
B) Spleen
C) Pancreas
D) Kidneys
E) Lungs
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68
Alpha-fetoprotein testing from amniotic fluid is used for early diagnosis of which of the following?

A) Fetal neural tube defects
B) Fetal alcoholism
C) Anencephaly
D) Fetal drug addiction
E) Both fetal neural tube defects and anencephaly
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69
When writing a memo, you should

A) not use salutations or complimentary closings.
B) use letterhead.
C) always use the modified-block letter style.
D) always indent paragraphs.
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70
Which of the following forms is used to verify that an employee is a U.S. citizen?

A) Form W-2
B) Form W-4
C) Form I-9
D) Form CMS-1500
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71
The combining form for the brain is

A) cerebr/o.
B) encephal/o.
C) myel/o.
D) poli/o.
E) blephar/o.
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72
The abbreviation for reschedule is

A) res
B) RESC
C) RS
D) Rsch
E) Re
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73
What body functions does the hypothalamus control?

A) Body temperature
B) Water balance
C) Sleep
D) All of these
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74
A letter to the insurance company should be signed by

A) the physician.
B) the medical assistant.
C) both the physician and the medical assistant working on the claim.
D) the medical insurance specialist or the nurse.
E) the office manager or the lead physician.
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75
Which of the following structures of the eye contains the photoreceptors (rods and cones)?

A) Choroid
B) Sclera
C) Vitreous humor
D) Retina
E) Tunic
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76
According to Elizabeth Kübler-Ross, dying patients go through all of the following stages except

A) denial.
B) refusing treatment.
C) depression.
D) guilt and bargaining.
E) anger.
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77
Which of the following forceps have sharp points that are useful in removing foreign objects?

A) Dressing
B) Towel
C) Splinter
D) Hemostatic
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78
The three colors that are distinguished by the cones in the retina include all of the following except

A) green.
B) red.
C) gray.
D) blue.
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79
Steps toward having a positive attitude include all of the following except

A) smiling.
B) accepting tips from patients.
C) using positive statements.
D) saying something pleasant.
E) being constructive and refraining from complaining.
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80
Which of the following is an example of vital supplies?

A) Rubber bands
B) Prescription pads
C) A large, well-equipped laboratory
D) Staples
E) Laboratory reagents
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Unlock Deck
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