Deck 16: Structure, Governance, and Ethics

Question 1

Supporting business objectives with appropriate IT investments is a critical part of IT management.

Answer 1

True

Question 2

The triple bottom line for organizations includes measuring profitability, social performance and employee satisfaction.

Answer 2

False

Question 3

The matching of organizational objectives with IT architecture takes advantage of IT capabilities as they develop.

Answer 3

True

Question 4

Effectively managing information systems to support business objectives is an easy process.

Question 5

John Zachman developed the Zachman framework while he worked for IBM.

Question 6

The purpose of an information systems audit is to verify organizations' information systems policies and procedures.

Question 7

For business organizations, governance is often designed to work toward the development of consistent, cohesive management policies and verifiable internal processes.

Question 8

Competitive strategy is supported through activities in the value chain, which consist of collection of business processes supported by information systems.

Question 9

IT architecture has many standards.

Question 10

Wal-Mart spends more than the industry average on information technology.

Question 11

Bill 198 is commonly known as Budget Measures Act.

Question 12

An IT architecture is like a plan for a city that lays out the street network.

Question 13

Bill 198 is commonly known as the Sarbanes-Oxley Act.

Question 14

The Zachman framework divides systems into two dimensions: one is based on six reasons for communication; the other is based on stakeholder groups.

Question 15

An enterprise architect's job is to plan and manage an organization's information systems.

Question 16

Competitive strategy is supported by operational plans.

Question 17

Alignment is the matching of business objectives with IT architecture.

Question 18

The Certified Information Systems Auditor (CISA) certification is recognized globally and has been earned by more than 90 000 professionals.

Question 19

The Zachman framework describes competitive forces in an industry.

Question 20

Green IT practices include using the "sleep" mode of your computer, recycling of computers, and buying energy-efficient electronics.

Question 21

COBIT stands for

A) Common Observations for Information Technology.
B) Control Objectives for Information and Related Technology.
C) Common Objectives for Business Information Technology.
D) Control Objectives for Information Technology.
E) Control Objects for Information Technology.

Question 22

In an ideal world, the information systems that a company uses would support the ________ of the company.

A) strategies
B) information technology
C) business ethics
D) data collection
E) online transaction processing

Question 23

Most jobs in the ICT industry require a mix of ________ and technical skills.

A) selling
B) programming
C) financial
D) legal
E) interpersonal

Question 24

The ________ department usually manages the computers, computer centres, networks, and communication media.

A) IT
B) finance
C) operations
D) legal
E) CIO's

Question 25

The ________ certification is recognized globally and has been earned by more than 90 000 professionals. Members have job titles like is auditor, consultant, IS security professional, regulator, chief information officer, and internal auditor.

A) Certified Systems Auditor (CSA)
B) COBIT Auditor
C) Certified Auditor (CA)
D) Systems Auditor (SA)
E) Certified Information Systems Auditor (CISA)

Question 26

The focus of a(n) ________ is placed on the information resources that are used to collect, store, process, and retrieve information.

A) security audit
B) information systems audit
C) external audit
D) information technology audit
E) internal audit

Question 27

The ongoing process that involves fitting IT architecture to business objectives is called

A) Sarbanes-Oxley Act.
B) IT strategy.
C) alignment.
D) Zachman framework.
E) governance.

Question 28

Information systems ethics is about

A) people involved in the system.
B) money involved in the system.
C) software involved in the system.
D) hardware involved in the system.
E) PIPEDA.

Question 29

The term ________ suggests some committee or political party has the ability to decide on expectations for performance, to authorize appropriate resources and power to meet expectation, and perhaps eventually to verify whether expectation have been met.

A) architecture
B) alignment
C) governance
D) process redesign
E) management

Question 30

The Zachman framework divides systems into two dimensions: one is based on reasons for communication and the other is based on ________.

Question 31

Which of the following are in the stakeholder groups listed in the Zachman framework?

A) Owner, planner, designer, government, worker
B) Worker, government, designer, planner, owner
C) Designer, the public, planner, owner, worker
D) Planner, government, shareholder, worker, designer
E) Shareholder, planner, designer, builder, worker

Question 32

Sarbanes-Oxley and Bill 198 apply to

A) COBIT.
B) computer based information systems.
C) income taxes.
D) publicly traded companies.
E) privately held Canadian corporations.

Question 33

E-cycling is one of the most important issues in green IT.

Question 34

Which of the following are sets of ethical principles?

A) Sarbanes-Oxley Act
B) GAAP
C) IFRS
D) Canada's Charter of Rights and Freedoms
E) The Budget Measures Act

Question 35

Whistleblowers have shown us that it is quite acceptable to "do what your boss says" or "do what your system tells you" when it comes to ethical situations

Question 36

Green IT means using information technology resources to better support the triple bottom line.

Question 37

The need to report and disclose IS operational information will require all employees to become familiar with the issues facing IT management.

Question 38

Which of the following is the most important indicator of alignment?

A) Return on investment in IT
B) Investment level in IT
C) Communication among IT executives
D) Communication between IT and business executives
E) Funding of IT

Question 39

Under Bill 198 both management and the ________ face criminal liability if internal controls are defective.

A) planner
B) designer
C) employees
D) external auditor
E) president

Question 40

The Canadian legislation that is similar to the Sarbanes-Oxley Act in the United States is the

A) Budget Measures Act.
B) Financial Regulations Act.
C) Business Measures Act.
D) Business Code Act.
E) CSox Act.

Question 41

Graduating business students can be successful in the ICT industry, if they are

A) keeping up to date with information systems knowledge.
B) intimately familiar with the SOX Act.
C) ignoring information systems.
D) intimately familiar with the details of COBIT
E) familiar with issues facing information technology and can communicate.

Question 42

Though it may seem obvious, one of the hardest things to do when planning how your organization will use information systems is to

A) export applications to a Web platform.
B) align IS with organizational strategy.
C) outsource some of the functions.
D) get quotes from vendors.
E) develop the business strategy.

Question 43

If all computers sold in the United States were ENERGY STAR rated, the energy savings per year would be

A) equivalent to 4 million vehicles.
B) $3 billion.
C) $5 billion.
D) equivalent to 3.5 million houses.
E) $2 billion.

Question 44

What is the relationship between an organization's competitive strategy and information system planning?

Question 45

Alignment is not only about planning and building frameworks but also about

A) effectiveness in productivity.
B) effectiveness in communication.
C) efficiency in productivity.
D) effectiveness in governance.
E) efficiency in computing.

Question 46

In Canada, ________ has an agreement with ISACA to recognize a designated specialist in information systems auditing.

A) CASB
B) CGA
C) CICA
D) CMA
E) CSA

Question 47

The triple bottom line includes

A) energy efficiency, recycling, and hazardous materials measures.
B) financial, IT, and HR measures.
C) stock, social, and environmental performance.
D) financial, social, and environmental performance.
E) shareholder, financial, and social measures.

Question 48

In terms of ethics, advances in information technology bring about new ________ for an organization.

A) choices
B) understandings
C) problems
D) risks
E) opportunities

Question 49

If described in one word, IS ethics are about understanding our

A) thoughts.
B) thinking.
C) wishing.
D) culture.
E) choices.

Question 50

Companies involved in the ________ industry face government regulatory restrictions.

A) ENERGY STAR
B) e-energy
C) e-waste
D) technology governance
E) paper recycling

Question 51

Why should business professionals care about IS governance?

A) It is required by law.
B) It increases job performance.
C) It covers environmental issues.
D) Actually, only the board of directors should care about IS governance.
E) It enhances firm reputation.

Question 52

The IT structure is like a

A) city building.
B) city plan.
C) enterprise project.
D) enterprise design.
E) governmental design.

Question 53

What is the role of the ISACA?

A) Providing a set of tools and guidelines for whistleblowers
B) Enforcing the law on corporate IT governance
C) Providing a framework for best IT practices
D) Enforcing the control of IT standards
E) Developing knowledge and standards relating to IT audits and IS governance

Question 54

Information systems audits focus on

A) deficiencies in information systems reporting.
B) hardware and software.
C) how well information systems align with business strategies.
D) the information resources used to collect, retrieve, store, and process information.
E) financial and account records.

Question 55

In making choices about the systems we build and use, we are often guided by ___________, audit and control principles, or alignment principles.

A) costs
B) laws
C) research
D) popular opinion
E) ethics

Question 56

What is information technology architecture?

A) A set of photographs of all an organization's existing hardware
B) A basic framework for all the computers, systems, and information management that support organizational services
C) An IT plan that incorporates all an organization's existing IT investments
D) A diagram of all an organization's servers
E) A diagram of all an organization's networks

Question 57

The function of COBIT is to

A) provide a framework for SDLC.
B) enforce the law on corporate IT governance.
C) lobbying on behalf of the IT industry.
D) help organizations get the best from their IT investments.
E) draft legislation.

Question 58

Part of Green IT means using IT to support (the)

A) Energy Star program.
B) triple bottom line.
C) people and the environment.
D) environment.
E) energy efficiency programs.

Question 59

Moving downward in the Zachman framework provides higher levels of

A) outsourcing.
B) feasibility.
C) perspectives.
D) detail.
E) alignment.

Question 60

E-cycling should be considered in a company's IS ________ procedures.

A) ethics
B) buying
C) alignment
D) auditing
E) planning

Question 61

Effectively managing information systems to support business objectives is a ________ process.

Question 62

The first step in understanding how business objectives can be supported by information systems is by defining the ________.

Question 63

One reason that governance is important is

A) to ensure that an organization's internal processes can't be verified.
B) to maintain the benefits of an organization's IT investments.
C) to develop reporting structures and review processes.
D) to develop inconsistent management policies.
E) to ensure that an organization produces good results while working to avoid bad results.

Question 64

________ is a plan for all the computers, systems, and information management in a firm.

Question 65

IS governance in the future will require that all ________ have input into important IS decisions.

A) shareholders
B) stakeholders
C) management personnel
D) C-Suite members
E) board members

Question 66

The ________ framework is one of the most popular IT architecture frameworks.

Question 67

ISACA has become a leader in

A) IT alignment.
B) financial and accounting audits.
C) developing new information systems.
D) IT audits and IT governance.
E) IS architecture development.

Question 68

Bill 198 affects mainly

A) production systems.
B) operational information systems.
C) databases.
D) data warehouses.
E) accounting information systems.

Question 69

The development of a(n) ________ can be critical when organizations are considering significant change.

Question 70

Stakeholder groups in the Zachman framework include ________, owner, designer, builder, implementer, and worker.

Question 71

One example of internal controls is

A) leaving all financial decisions to the sole discretion of the CFO.
B) having budgets that aren't reconciled against the plan.
C) allowing a single individual to complete the payment cycle in a payment system.
D) relying solely on a computerized accounting system to make payments.
E) the separation of duties for authorizing and making payments.

Question 72

A(n) ________ audit is analogous to a financial audit.

Question 73

According to Reich and Benbasat (1996), effective alignment occurred in organizations that developed a climate of supporting

A) the sharing of domain knowledge and common business practices.
B) the sharing of domain knowledge.
C) common business practices.
D) information management innovation.
E) common business practices and information management innovation.

Question 74

IS governance is primarily associated with

A) information management of an organization.
B) legal compliance with the Budget Measures Act.
C) improving the benefits of an organization's IT investment in the long run.
D) social and environmental performance of an organization.
E) the duties of the CIO.

Question 75

Successful companies find ways to share knowledge and ________ between the IT department and the business functions.

A) frustrations
B) information
C) people
D) data
E) plans

Question 76

A model such as Porter's five forces can help to determine the ________ for an organization.

Question 77

Wal-Mart's main strategy is

A) to pursue a product differentiation strategy.
B) to focus on being a low-price retailer.
C) to focus on being a "high tech" retailer.
D) to focus on a specific niche market.
E) to pursue a strategy that focuses on partnering with other retailers.

Question 78

A financial audit can be defined as an examination and verification of a company's ________ and accounting records by an accredited professional.

Question 79

In developing architecture, a(n) ________ must consider things like organizational objectives, information flows, databases, and supporting technology.

A) CISA
B) test engineer
C) Zachman black belt
D) CIO
E) enterprise architect

Question 80

The challenge in developing systems that effectively support business objectives include

A) a required understanding of the business process.
B) a required understanding of the business process and the technological architecture of underlying information systems.
C) a required understanding of the business process and information management.
D) a required understanding of the technological architecture of underlying information systems.
E) a required understanding of information management.