Deck 10: Creating an Ethical Organizational Climate

Question 1

In ______, two or more individuals cooperate in unethical behavior.

A) corrupt ideology
B) collective corruption
C) collective think
D) collective aggression

Answer 1

B

Question 2

The ______ leader talks a lot about ethical values but doesn't live up to the rhetoric.

A) unethical
B) hypocritical
C) ethically neutral
D) destructive

Answer 2

B

Question 3

______ describes ethical soundness, wholeness, and consistency.

A) Anomie
B) Integrity
C) Stasis
D) Intuition

Answer 3

B

Question 4

______ discovers core values by identifying and building on organizational strengths.

A) Reliability
B) Civility
C) Integrity
D) Appreciative inquiry

Question 5

______ trust describes the collective set of positive expectations members hold about the intentions and behaviors of other stakeholders.

A) Blind
B) Organizational
C) Systems
D) Intuitive

Question 6

Organizational members experience ______ when rules lose their force.

A) reinforcement
B) anomie
C) integrity
D) compliance

Question 7

______ socialization begins before an individual joins a new organization or organizational unit and is shaped by past work experiences, friends, families, and other factors.

A) Encounter
B) Anticipatory
C) Appreciative
D) Inquiry

Question 8

Core ______ is the group's reason for being that reflects the ideals of its members.

A) integrity
B) trust
C) purpose
D) rules

Question 9

All of the following are the three forms of justice in the workplace EXCEPT:

A) procedural
B) organizational
C) distributive
D) interactional

Question 10

The three components of organizational citizenship include all of the following EXCEPT:

A) stakeholder focus
B) corporate social responsibility
C) reliability
D) sustainability

Question 11

______ is putting members of selected groups, such as women, minorities, disabled employees, older workers, and homeless people, at a disadvantage.

A) Discrimination
B) Stereotyping
C) Prejudice
D) Aggression

Question 12

Rates of immoral behavior are highest in ______ ethical climate?

A) independence
B) caring
C) instrumental
D) law and order

Question 13

______ refers to a sense of normlessness and unease.

A) Anomie
B) Integrity
C) Stasis
D) Integrity

Question 14

An effective code of ethics must

A) protect the larger community
B) be written for ordinary circumstances
C) prioritize obligations
D) all of these

Question 15

The tools that leaders rely on to build or create ethical organizational climates include all of the following EXCEPT:

A) core ideology
B) socialization
C) ethics training
D) emotional intelligence

Question 16

______ consists of rude or discourteous actions that disregard others.

A) Aggression
B) Incivility
C) Evil
D) Deviance

Question 17

______ leader leaves followers unsure where he or she stands on moral issues.

A) Hypocritical
B) Ethically neutral
C) Unethical
D) Ethical

Question 18

According to Jennings, all of the following are signs that a company may be in ethical danger EXCEPT:

A) pressure to maintain numbers
B) fear and silence
C) weak board
D) communication gaps

Question 19

______ ethical climates are driven by external criteria like professional codes of conduct.

A) Instrumental
B) Caring
C) Law and order
D) Rules

Question 20

______ climates follow the principle of ethical egotism.

A) Law and order
B) Independence
C) Caring
D) Instrumental

Question 21

Justice in the workplace takes all of these forms EXCEPT:

A) procedural
B) interactional
C) distributive
D) relational

Question 22

______ are among the most common ethics tools.

A) Regulatory codes
B) Codes of ethics
C) Societal norms
D) Rules

Question 23

A ______ is a strong culture that holds values and norms very different from those held by the rest of the organization or society as a whole.

A) socialization
B) metamorphosis
C) corporate social responsibility
D) social cocoon

Question 24

Effective ethics training can typically do all of these EXCEPT:

A) Focus on the organization's unique ethical problems
B) Tap into the experiences of participants
C) Actively engage participants
D) Develop negotiation skills

Question 25

______ socialization marks the end of the transition to organizational life.

A) Socialization
B) Metamorphosis
C) Corporate social responsibility
D) Social cocoon

Question 26

When it comes to ethics, followers look to their leaders and act accordingly.

Question 27

______ describes the activities of companies and other organizations aimed at improving the welfare of society.

A) Socialization
B) Metamorphosis
C) Corporate social responsibility
D) Social cocoon

Question 28

______ climates are governed by the policies, rules, and procedures developed in the organization.

A) Roles
B) Rules
C) Purpose
D) Organization

Question 29

______ climates emphasize concern or care for others.

A) Caring
B) Law and order
C) Rules
D) Independence

Question 30

______ is the feeling of affiliation and association with the organization.

A) Reliability
B) Civility
C) Identification
D) Appreciative inquiry

Question 31

Ethical climate is a component of an organization's culture.

Question 32

______ is a form of aggression directed largely at women and targets are coerced into providing sexual favors in return for keeping their jobs or getting promoted.

A) Sexual harassment
B) Incivility
C) Evil
D) Deviance

Question 33

Environmental care is also known as ______.

A) social cocoon
B) social responsibility
C) appreciative inquiry
D) sustainability

Question 34

______ climates give members wide latitude to make their own decisions.

A) Caring
B) Law and order
C) Rules
D) Independence

Question 35

Rates of immoral behavior are highest in organizations with ______ ethical climates.

A) encounter
B) instrumental
C) appreciative
D) inquiry

Question 36

______ describes how individuals make the transition from outsiders to organizational members.

A) Socialization
B) Metamorphosis
C) Corporate social responsibility
D) Social cocoon

Question 37

______ refers to the central identity or character of an organization.

A) Core ideology
B) Core outcomes
C) Core reasoning
D) Core ethics

Question 38

______ describes perceptions of consistent and dependable behavior.

A) Reliability
B) Civility
C) Integrity
D) Appreciative inquiry

Question 39

______ refers to consciously trying to hurt others or the organization itself.

A) Aggression
B) Incivility
C) Evil
D) Deviance

Question 40

All of these are components of organizational citizenship EXCEPT:

A) stakeholder focus
B) emotional intelligence
C) corporate social responsibility
D) sustainability

Question 41

Law and order climates are driven by external criteria such as professional codes of conduct.

Question 42

The hypocritical leader is not clearly seen as either ethical or unethical.

Question 43

Which elements must be part of any effort to improve organizational integrity?

Question 44

Appreciative inquiry discovers and builds on the organization's strengths.

Question 45

Describe how the structure of your organization reinforces or fails to reinforce ethical behavior.

Question 46

Rules of ethical climates encourage loyalty to the organization.

Question 47

Name the four benefits of ethics codes.

Question 48

List at least five positive outcomes of trust in an organization.

Question 49

Name five criticisms of organizational codes of ethics.

Question 50

Select a leader and categorize that individual as unethical, hypocritical, ethically neutral, or ethical. Support your categorization.

Question 51

In co-optation, leaders offer rewards that reduce newcomers' discomfort with unethical behavior.

Question 52

Define "collective corruption."

Question 53

Define the term "core ideology."

Question 54

Identify the seven signs that an organization is in danger of ethical collapse.

Question 55

Name and describe the five types of ethical climates.

Question 56

What ethical issues or topics are usually included in codes of ethics?

Question 57

Name five steps leaders take to prevent and control destructive behaviors.

Question 58

What is evaluated in "triple bottom line" accounting?

Question 59

Interactional justice means distributing organizational resources as fairly as possible.

Question 60

What does it mean for leaders to act as the ethics officers for their organizations?

Question 61

Explain why shaping ethical climate is one of an organizational leader's most important tasks. Provide examples from your own experience and observations.

Question 62

You want to launch a project designed to encourage ongoing ethical learning but first you must convince the company president and board to sign on. Develop a rationale for your proposal.

Question 63

Develop a strategy for preventing destructive behaviors in your organization.

Question 64

Discuss the key markers of highly ethical organizations.

Question 65

Discuss the four elements of an organization's structure that have a particularly strong impact on moral behavior.

Question 66

Identify important stakeholders for your organization. What is the organization's ethical responsibility to each of these groups?

Question 67

Describe the advantages and disadvantages of codes of ethics. What do you conclude from your analysis about the usefulness of such documents?