Deck 14: Branding and Packaging
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Deck 14: Branding and Packaging
1
Discuss the issues marketers should consider when selecting a brand name.Give specific examples.
Answer not provided.
2
Explain the differences between brand marks and trademarks.
Answer not provided.
3
How will sustainability issues impact the design of a package?
Answer not provided.
4
What is co-branding? Explain what makes co-branding effective.
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5
Discuss the branding policies marketers can use.What are the advantages and disadvantages of each?
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6
Healthy Choice is a ____ manufactured by ConAgra Foods,which is a ____.
A)brand mark;trade name
B)brand name;trade name
C)trade name;brand
D)brand name;trademark
E)brand mark;trademark
A)brand mark;trade name
B)brand name;trade name
C)trade name;brand
D)brand name;trademark
E)brand mark;trademark
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7
Identify the advantages for a retailer of having a private distributor brand,and then explain how a manufacturer can benefit by producing private distributor brands.
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8
What is the relationship between brand loyalty and brand equity?
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9
How can marketers use social media to build brand loyalty? Explain the three degrees of brand loyalty.
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10
In what ways can packaging be used strategically?
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11
Kleenex Boutique is a ____ of tissues made by the Kimberly-Clark Corporation.
A)brand mark
B)brand identification
C)brand name
D)trademark
E)trade name
A)brand mark
B)brand identification
C)brand name
D)trademark
E)trade name
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12
What are the major functions of a label?
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13
Why are brand names and brand marks important to the overall success of a product?
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14
What steps should a marketer take to protect a brand name from use by others?
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15
How do sellers benefit from the use of brand names and brand marks?
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16
A distinguishing factor between a brand name and a brand mark is that a brand name
A)creates customer loyalty.
B)consists of words.
C)identifies only one item in the product mix.
D)is registered with the U.S.Patent and Trademark Office.
E)implies an organization's name.
A)creates customer loyalty.
B)consists of words.
C)identifies only one item in the product mix.
D)is registered with the U.S.Patent and Trademark Office.
E)implies an organization's name.
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17
The part of a brand that can be spoken including letters,numbers,and words is the
A)brand.
B)brand mark.
C)brand name.
D)trade name.
E)trademark.
A)brand.
B)brand mark.
C)brand name.
D)trade name.
E)trademark.
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18
What is brand equity,and what are the major elements that underlie brand equity?
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19
McDonald's golden arches are a classic example of a
A)brand.
B)brand symbol.
C)brand name.
D)brand mark.
E)trademark.
A)brand.
B)brand symbol.
C)brand name.
D)brand mark.
E)trademark.
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20
What functions do packages perform? Why are packaging considerations important to marketers?
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21
Melissa needs some spaghetti sauce and always buy Ragu.However,her local supermarket is out of Ragu and since Melissa wants to get home to cook dinner she settles for Prego.Melissa has brand ____ for Ragu and brand ____ for Prego.
A)insistence;recognition
B)insistence;preference
C)loyalty;preference
D)preference;recognition
E)preference;loyalty
A)insistence;recognition
B)insistence;preference
C)loyalty;preference
D)preference;recognition
E)preference;loyalty
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22
Brands provide all of the following benefits for buyers except that they do not
A)foster brand loyalty.
B)help identify specific products.
C)help buyers evaluate the quality of products.
D)offer psychological rewards.
E)reduce perceived risk of purchase.
A)foster brand loyalty.
B)help identify specific products.
C)help buyers evaluate the quality of products.
D)offer psychological rewards.
E)reduce perceived risk of purchase.
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23
The weakest level of brand loyalty is brand
A)recognition.
B)insistence.
C)equity.
D)trial.
E)preference.
A)recognition.
B)insistence.
C)equity.
D)trial.
E)preference.
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24
Elements that help create brand equity include all of the following except brand
A)quality.
B)associations.
C)loyalty.
D)recognition.
E)awareness.
A)quality.
B)associations.
C)loyalty.
D)recognition.
E)awareness.
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25
A customer must have a particular brand and will accept no substitutes.This is termed brand
A)preference.
B)loyalty.
C)insistence.
D)recognition.
E)requirement.
A)preference.
B)loyalty.
C)insistence.
D)recognition.
E)requirement.
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26
Brand name awareness is an important element of brand equity because a familiar brand is more likely to be in a customer's ____ than an unfamiliar brand.
A)inept set
B)loyalty set
C)preference group
D)brand group
E)consideration set
A)inept set
B)loyalty set
C)preference group
D)brand group
E)consideration set
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27
Compared to creating and developing a brand from scratch,a firm sometimes buys a brand from another company at a premium price because outright purchase is
A)more challenging strategically.
B)less time consuming.
C)less risky.
D)less expensive.
E)less expensive and less risky.
A)more challenging strategically.
B)less time consuming.
C)less risky.
D)less expensive.
E)less expensive and less risky.
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28
The three levels of brand loyalty from strongest to weakest are
A)preference,insistence,recognition.
B)insistence,recognition,preference.
C)insistence,preference,recognition.
D)recognition,preference,insistence.
E)insistence,preference,indifference.
A)preference,insistence,recognition.
B)insistence,recognition,preference.
C)insistence,preference,recognition.
D)recognition,preference,insistence.
E)insistence,preference,indifference.
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29
When a customer is aware that a brand exists and considers it a possibility if his preferred brand is out,he exhibits brand
A)loyalty.
B)insistence.
C)preference.
D)acknowledgement.
E)recognition.
A)loyalty.
B)insistence.
C)preference.
D)acknowledgement.
E)recognition.
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30
iPod is the ____ of the MP3 player made by Apple,Inc.
A)trade name
B)brand mark
C)trade label
D)brand
E)identifier
A)trade name
B)brand mark
C)trade label
D)brand
E)identifier
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31
Jeff went to his local supermarket to purchase cola,chips,dip,and salsa for the weekend's gathering to watch the football game.As far as the cola goes,Jeff thinks they all taste the same and buys either Coke or Pepsi,whichever is on sale.However,for the chips,he likes to buy Doritos White Corn when the store has them.While at the store,he picks up Coke and Santidas Corn chips because the store did not have the Doritos.When he gets to the salsa aisle he finds that his favorite brand,Pace's is out of stock.Rather than buy a different brand,he goes to another store to find the Paces.Jeff's brand loyalty on this shopping trip can be described as ___ for the cola,___ for the chips,and ___ for the salsa.
A)recognition;preference;loyalty
B)recognition;preference;insistence
C)awareness;preference;insistence
D)preference;awareness;insistence
E)awareness;insistence;preference
A)recognition;preference;loyalty
B)recognition;preference;insistence
C)awareness;preference;insistence
D)preference;awareness;insistence
E)awareness;insistence;preference
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32
Which of the following products is an example of a manufacturer brand?
A)Great Value Corn Flakes
B)JC Penney jeans
C)Kmart tires
D)Sony TVs
E)Safeway tomato sauce
A)Great Value Corn Flakes
B)JC Penney jeans
C)Kmart tires
D)Sony TVs
E)Safeway tomato sauce
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33
A trademark signifies
A)that the owner has exclusive use of a brand and others are prohibited from using it.
B)that a product was manufactured by a particular company.
C)the full and legal name of an organization.
D)the level of quality of a product based on its legally protected rights.
E)the inventive use of a brand name or brand mark to identify a company's products.
A)that the owner has exclusive use of a brand and others are prohibited from using it.
B)that a product was manufactured by a particular company.
C)the full and legal name of an organization.
D)the level of quality of a product based on its legally protected rights.
E)the inventive use of a brand name or brand mark to identify a company's products.
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34
The full and legal name of an organization is called the
A)trademark.
B)legal title.
C)organizational name.
D)brand name.
E)trade name.
A)trademark.
B)legal title.
C)organizational name.
D)brand name.
E)trade name.
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35
The value,measured in either marketing or financial terms,associated with a brand's strength in a market is referred to as brand
A)loyalty.
B)value.
C)share.
D)equity.
E)association.
A)loyalty.
B)value.
C)share.
D)equity.
E)association.
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36
Joe is an athlete who plays a variety of sports that all require various athletic shoes.He has a favorable attitude toward Nike shoes.This favorable attitude is called brand
A)loyalty.
B)recognition.
C)preference.
D)insistence.
E)equity.
A)loyalty.
B)recognition.
C)preference.
D)insistence.
E)equity.
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37
What degree of brand loyalty is the strongest and most desired by marketers?
A)Preference
B)Requirement
C)Awareness
D)Insistence
E)Recognition
A)Preference
B)Requirement
C)Awareness
D)Insistence
E)Recognition
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38
The talking gecko used by Geico Insurance facilitates the development of
A)brand associations.
B)brand quality.
C)product preference.
D)brand loyalty.
E)product equity.
A)brand associations.
B)brand quality.
C)product preference.
D)brand loyalty.
E)product equity.
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39
Riley prefers to buy Pantene Shampoo for Colored Hair,however,if that is not in stock,she will buy L'Oreal or Garnier Fructis.Riley's level of brand loyalty can be described as ___.
A)recognition.
B)acceptance.
C)preference.
D)insistence.
E)acknowledgement.
A)recognition.
B)acceptance.
C)preference.
D)insistence.
E)acknowledgement.
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40
Recently Jose went to a neighborhood grocery store to pick up a few items.When he looked for Old Spice Ultra deodorant,it was unavailable.Although there were a number of deodorant brands available,he did not buy any deodorant.Jose's behavior indicates that he most likely has what level of brand loyalty toward Old Spice Ultra deodorant?
A)Recognition
B)Resistance
C)Preference
D)Insistence
E)No brand loyalty
A)Recognition
B)Resistance
C)Preference
D)Insistence
E)No brand loyalty
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41
A package of aluminum foil at Kroger supermarket has only a white package with black letters stating "aluminum foil." This product is an example of a ____ brand.
A)manufacturer's
B)private distributor's
C)no-name
D)generic
E)no-frills
A)manufacturer's
B)private distributor's
C)no-name
D)generic
E)no-frills
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42
Of the different types of brands,the one that has experienced the steadiest growth is
A)manufacturer.
B)producer.
C)generic.
D)private distributor.
E)imitator.
A)manufacturer.
B)producer.
C)generic.
D)private distributor.
E)imitator.
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43
Another common name for a private distributor brand is a ____ brand.
A)home
B)manufacturer
C)generic
D)store
E)label
A)home
B)manufacturer
C)generic
D)store
E)label
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44
The major characteristic of a private brand is that
A)only retailers initiate and own the brand.
B)manufacturers are not identified on the product.
C)producers become involved with the marketing mix.
D)producers price the product.
E)wholesalers encourage producers to make the product available.
A)only retailers initiate and own the brand.
B)manufacturers are not identified on the product.
C)producers become involved with the marketing mix.
D)producers price the product.
E)wholesalers encourage producers to make the product available.
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45
The Anderson Advertising Agency was developing a name for their client's new paper towel product.They finally settled on the name,"Soaker." Regarding the factors that marketers consider when selecting a brand name,which one does this best fulfill?
A)Compatibility with other products in the line
B)Flexibility to be used in various types of media
C)Using fabricated names that cannot be duplicated
D)Indicating the product's major benefits
E)Keeping the brand name easy to remember
A)Compatibility with other products in the line
B)Flexibility to be used in various types of media
C)Using fabricated names that cannot be duplicated
D)Indicating the product's major benefits
E)Keeping the brand name easy to remember
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46
A product that is simply labeled with the product category is considered a
A)private brand.
B)no-name product.
C)generic brand.
D)poor quality item.
E)lean manufacturer brand.
A)private brand.
B)no-name product.
C)generic brand.
D)poor quality item.
E)lean manufacturer brand.
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47
At one time,generic brands represented about 10 percent of all retail grocery sales.Today they account for
A)considerably less.
B)about 35 percent.
C)about the same.
D)up to 20 percent.
E)approximately 25 percent.
A)considerably less.
B)about 35 percent.
C)about the same.
D)up to 20 percent.
E)approximately 25 percent.
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48
A ____ brand type is considered the least protectable under existing trademark regulations.
A)descriptive
B)fanciful
C)generic
D)symbolic
E)suggestive
A)descriptive
B)fanciful
C)generic
D)symbolic
E)suggestive
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49
Which of the following should be the least important concern for marketers when selecting a brand name?
A)Choosing a name that is easy to say and recall
B)Positively suggesting the product's major benefits
C)Designing a name that can be used in all different types of media
D)Developing an advertising campaign to introduce the name
E)Checking to see if the name is already trademarked by another company
A)Choosing a name that is easy to say and recall
B)Positively suggesting the product's major benefits
C)Designing a name that can be used in all different types of media
D)Developing an advertising campaign to introduce the name
E)Checking to see if the name is already trademarked by another company
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50
A ____ brand usually requires a producer to become involved in distribution,promotion,and pricing decisions.
A)dealer
B)manufacturer
C)private distributor
D)store
E)wholesaler
A)dealer
B)manufacturer
C)private distributor
D)store
E)wholesaler
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51
While shopping at a landscaping store,Jessie sees a green bag labeled "potting soil." This is an example of
A)streamline packaging.
B)generic branding.
C)store branding.
D)individual branding.
E)category-consistent packaging.
A)streamline packaging.
B)generic branding.
C)store branding.
D)individual branding.
E)category-consistent packaging.
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52
Kellogg's Rice Krispies,a ____ brand,is likely to be found next to Crispy Rice,a ____ brand that has very similar coloring and styling for its package.
A)generic;store
B)manufacturer;private
C)dealer;private distributor
D)producer;house
E)distributor;store
A)generic;store
B)manufacturer;private
C)dealer;private distributor
D)producer;house
E)distributor;store
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53
Old Navy sells only Old Navy labeled clothing in its retail stores.The Old Navy brand is not sold in any other outlet.Old Navy is a ____ brand.
A)generic
B)reseller
C)manufacturer
D)distribution
E)private distributor
A)generic
B)reseller
C)manufacturer
D)distribution
E)private distributor
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54
Private distributor brands are owned by
A)manufacturers only.
B)manufacturers and retailers.
C)wholesalers only.
D)manufacturers and wholesalers.
E)wholesalers or retailers.
A)manufacturers only.
B)manufacturers and retailers.
C)wholesalers only.
D)manufacturers and wholesalers.
E)wholesalers or retailers.
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55
Many manufacturers that produce their own brand
A)also produce generic versions of their products.
B)sell only to outlets bearing their brand name.
C)receive most of their profits from service work.
D)use low prices to build their perceived brand quality.
E)also produce products for private distributor brands.
A)also produce generic versions of their products.
B)sell only to outlets bearing their brand name.
C)receive most of their profits from service work.
D)use low prices to build their perceived brand quality.
E)also produce products for private distributor brands.
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56
Craftsman tools,sold and branded by Sears,is an example of a ____ brand.
A)manufacturer
B)generic
C)wholesaler
D)private distributor
E)regional
A)manufacturer
B)generic
C)wholesaler
D)private distributor
E)regional
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57
Traditionally,the main advantage of a private brand over a manufacturer brand was the ____;now this advantage is _____.
A)better price;gradually diminishing
B)better price;significantly greater
C)more accessible distribution;gradually diminishing
D)better quality;gradually increasing
E)better quality;gradually diminishing
A)better price;gradually diminishing
B)better price;significantly greater
C)more accessible distribution;gradually diminishing
D)better quality;gradually increasing
E)better quality;gradually diminishing
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58
Private distributor brands are owned by retailers and do not identify the manufacturer of the product.Which of the following is an example of a private distributor brand?
A)Green Giant corn
B)Dell computers
C)Sears Kenmore washers
D)Little Debbie snack cakes
E)Nike Air Jordan basketball shoes
A)Green Giant corn
B)Dell computers
C)Sears Kenmore washers
D)Little Debbie snack cakes
E)Nike Air Jordan basketball shoes
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59
Which of the following is a primary factor specific to services in choosing a brand name?
A)The service brand is usually the same as the company name so it must be flexible enough to fit several services.
B)The name must convey an image of great customer service because this is more important for services than for goods.
C)The name should be distinctive and set the company apart from potential competitors.
D)Shortness and conciseness are extremely important when choosing brand names for services so that they can easily be remembered.
E)Service brands are much more difficult to protect legally,so marketers must focus on creating brands with made-up words or a combination of letters and numbers.
A)The service brand is usually the same as the company name so it must be flexible enough to fit several services.
B)The name must convey an image of great customer service because this is more important for services than for goods.
C)The name should be distinctive and set the company apart from potential competitors.
D)Shortness and conciseness are extremely important when choosing brand names for services so that they can easily be remembered.
E)Service brands are much more difficult to protect legally,so marketers must focus on creating brands with made-up words or a combination of letters and numbers.
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60
Private distributor,generic,and manufacturer are the three types of
A)equity.
B)brands.
C)producers.
D)packaging.
E)trade names.
A)equity.
B)brands.
C)producers.
D)packaging.
E)trade names.
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61
Of the following choices,which would be the easiest brand name to legally protect?
A)Tarzink Yogurt
B)Learn and Grow Daycare
C)Scout Camping Supplies
D)Sullivan Water Filtering Systems
E)Western County Distributors
A)Tarzink Yogurt
B)Learn and Grow Daycare
C)Scout Camping Supplies
D)Sullivan Water Filtering Systems
E)Western County Distributors
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62
The amount of annual losses companies suffer from counterfeit products is estimated to be
A)$500-$800 million.
B)$3-$5 billion.
C)$30-$50 billion.
D)$250-$350 billion.
E)$600-$800 billion.
A)$500-$800 million.
B)$3-$5 billion.
C)$30-$50 billion.
D)$250-$350 billion.
E)$600-$800 billion.
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63
R.J.Reynolds markets several brands of cigarettes,including Vantage,Camel,Winston,and Salem.This is an example of which type of branding policy?
A)Generic
B)Individual
C)Family
D)Line family
E)Brand extension
A)Generic
B)Individual
C)Family
D)Line family
E)Brand extension
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64
When a cellphone manufacturer uses a policy of naming each of its phone products differently,such as the Neon,the Star,the Fanfare,and the Illusion,this strategy is called ____ branding.
A)brand-extension
B)family
C)differentiated
D)individual
E)new-product
A)brand-extension
B)family
C)differentiated
D)individual
E)new-product
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65
The brand name Hamburger Helper would most likely be considered
A)arbitrary.
B)generic.
C)suggestive.
D)descriptive.
E)fanciful.
A)arbitrary.
B)generic.
C)suggestive.
D)descriptive.
E)fanciful.
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66
What is the most protectable brand type as determined by a series of court decisions?
A)Generic
B)Suggestive
C)Descriptive
D)Arbitrary
E)Fanciful
A)Generic
B)Suggestive
C)Descriptive
D)Arbitrary
E)Fanciful
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67
Through a series of court decisions,a hierarchy of brand protection based on brand type has been created.These brand types include all but which of the following?
A)Arbitrary
B)Descriptive
C)Fanciful
D)Generic
E)Symbolic
A)Arbitrary
B)Descriptive
C)Fanciful
D)Generic
E)Symbolic
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68
The most recent act passed by Congress that addresses the protection of trademarks is the
A)Lanham Act.
B)Trademark Law Revision Act.
C)Counterfeit Protection Act.
D)U.S.Patent and Trademark Act.
E)Fair Trademark and Brand Name Usage Act.
A)Lanham Act.
B)Trademark Law Revision Act.
C)Counterfeit Protection Act.
D)U.S.Patent and Trademark Act.
E)Fair Trademark and Brand Name Usage Act.
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k this deck
69
Many brand names have become so common that they are now generic terms for a particular product category.Which of the following is the best example of this?
A)Mrs.Butterworths
B)Charmin
C)Bic
D)Crispix
E)Kleenex
A)Mrs.Butterworths
B)Charmin
C)Bic
D)Crispix
E)Kleenex
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k this deck
70
Gorton's sells Gorton's Fish Sticks,Gorton's Fish Fillets,and Gorton Grilled Fish.This is an example of
A)family branding.
B)shared naming.
C)individual branding.
D)brand extension.
E)single branding.
A)family branding.
B)shared naming.
C)individual branding.
D)brand extension.
E)single branding.
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71
When ____ branding is used,each of a firm's products is branded with at least part of the same name.
A)individual
B)trademark
C)family
D)selective
E)brand-extension
A)individual
B)trademark
C)family
D)selective
E)brand-extension
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k this deck
72
Lysol Basin,Tub,and Tile Cleaner and Lysol Disinfectant Spray exemplify
A)private branding.
B)product brand marks.
C)family branding.
D)individual branding.
E)wholesaler branding.
A)private branding.
B)product brand marks.
C)family branding.
D)individual branding.
E)wholesaler branding.
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Unlock Deck
k this deck
73
A major advantage of using individual branding is that
A)the promotion of one of the company's brands will also promote the company's other brands.
B)this branding policy will prevent the overextension of a brand name to products that are completely unrelated to the original.
C)a poor quality product will not contaminate all of the company's other products with negative images.
D)a specific brand name for each product will help the company grow during times of economic recession.
E)the quality of one of the company's products will help increase the perceived quality image of the company's other related products.
A)the promotion of one of the company's brands will also promote the company's other brands.
B)this branding policy will prevent the overextension of a brand name to products that are completely unrelated to the original.
C)a poor quality product will not contaminate all of the company's other products with negative images.
D)a specific brand name for each product will help the company grow during times of economic recession.
E)the quality of one of the company's products will help increase the perceived quality image of the company's other related products.
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Unlock Deck
k this deck
74
The well-known brand AT&T (American Telephone and Telegraph)would most likely be classified as
A)fanciful.
B)generic.
C)descriptive.
D)suggestive.
E)arbitrary.
A)fanciful.
B)generic.
C)descriptive.
D)suggestive.
E)arbitrary.
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Unlock for access to all 216 flashcards in this deck.
Unlock Deck
k this deck
75
If the company who produces Garnier Fructis shampoo and conditioner were to introduce Garnier Fructis dryer sheets with the same scent,this would be called ____ branding.
A)brand-extension
B)licensed
C)family
D)individual
E)new-product
A)brand-extension
B)licensed
C)family
D)individual
E)new-product
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Unlock Deck
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76
Besides generic names,what other types of names are very difficult to protect?
A)Names created by the company
B)Surnames and geographic names
C)Arbitrarily chosen names not related to the product
D)Arbitrarily chosen names related closely to the product
E)Names that contain shapes and colors
A)Names created by the company
B)Surnames and geographic names
C)Arbitrarily chosen names not related to the product
D)Arbitrarily chosen names related closely to the product
E)Names that contain shapes and colors
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Unlock Deck
k this deck
77
When Anheuser-Busch added Michelob Light to the line of Michelob beers,the firm was using ____ branding.
A)brand-extension
B)individual
C)family
D)selective
E)licensed
A)brand-extension
B)individual
C)family
D)selective
E)licensed
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k this deck
78
Which of the following laws was enacted by Congress in 1988 to strengthen trademark protection?
A)Brand Protection Act
B)Lanham Act
C)Trademark Infringement Act
D)Trademark Law Revision Act
E)U.S.Patent and Trademark Act
A)Brand Protection Act
B)Lanham Act
C)Trademark Infringement Act
D)Trademark Law Revision Act
E)U.S.Patent and Trademark Act
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k this deck
79
Registration of a trademark with the U.S.Patent and Trademark Office protects trademarks domestically for ____ years with indefinite renewals.
A)two
B)thirty
C)eighteen
D)five
E)ten
A)two
B)thirty
C)eighteen
D)five
E)ten
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Unlock for access to all 216 flashcards in this deck.
Unlock Deck
k this deck
80
Which of the following types of products would be the most difficult to brand?
A)Oatmeal
B)Soap
C)DVD players
D)Automobiles
E)Tax preparation services
A)Oatmeal
B)Soap
C)DVD players
D)Automobiles
E)Tax preparation services
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Unlock Deck
k this deck