Deck 13: Organizational Communication, globalization, and Democracy

Question 1

Xochitl went to New York because it was what Saskia Sassen refers to as a:

A)Global city
B)Migration center
C)Opportunity center
D)Professional city

Answer 1

A

Question 2

Terms such as Disneyfication and Coca-colonization are used to point out _______________,the predominately one-way flow of cultural products from the West to other nations.

A)Cultural bias
B)Cultural hegemony
C)Cultural imperialism
D)Cultural dissipation

Answer 2

C

Question 3

Benjamin Barber argues that globalization is characterized by two competing worldviews: "Jihad," which represents a turn toward communalism,tribalism,and tradition,and _____________,which represents the move toward consumerism and homogeneity.

A)Americanization
B)Grobalization
C)McDonaldization
D)McWorld

Answer 3

D

Question 4

Workers can often be far more demanding of one another than supervisors would be under a traditional organizational hierarchy.Cheney and Stohl label this paradox as a:

A)Paradox of structure
B)Paradox of agency
C)Paradox of identity
D)Paradox of power

Question 5

Xochitl's employers are able to pay her less than minimum wage primarily because:

A)What she earns is still much more than she could earn in her home country
B)Her culture discourages her from asking for more
C)She is part of an informal economy
D)Her salary is similar to other nannies in the neighborhood

Question 6

Proponents for privatization of public services such as prisons,schools or water treatment facilities argue that competition and market forces would lead to innovation and increased efficiency for these services.This argument is associated with the economic philosophy called _____________________.

A)Mercantilism
B)Neoliberalism
C)Statism
D)Keynesianism

Question 7

The leaders of a large company have decided that they want to increase employee participation in organizational decision making.Because of the number of employees,they institute a system in which each department is required to select an employee to represent the department in company meetings.These decisions and the ensuing system of representation exemplify which paradox of participation as described by Cheney and Stohl?

A)Paradox of structure
B)Paradox of agency
C)Paradox of identity
D)Paradox of power

Question 8

George works for a company that encourages participation by everyone in organizational decision making.He is highly committed to the participatory process and spends a lot of time involved in various activities and projects associated with this participation.He spends so much time that he gets burned out and is unable to perform his work to the best of his ability.Cheney and Stohl describe this as a:

A)Paradox of structure
B)Paradox of agency
C)Paradox of identity
D)Paradox of power

Question 9

A company brings its health product to a new market overseas and discovers that the product is used to solve a different local problem that the company had never envisioned.This is an example of _____

A)Culture jamming
B)Coca-colonization
C)Glocalization
D)Cultural Convergence

Question 10

Which of the following is not a dimension of measurement in Mason's theory of workplace democracy:

A)Intensity
B)Agency
C)Extensity
D)Quality

Question 11

In 1999,tens of thousands of people from across the U.S.(and from around the world)came together in Seattle,Washington for an anti-globalization protest at a World Trade Organization conference.Organized primarily through the internet,this protest was an example of:

A)Crowdsourcing
B)Globalization from below
C)Social mediation
D)Culture jamming

Question 12

According to Deetz,when we reframe the role of corporations in society in order to view them as political actors in society,which of the following groups of stakeholders are seen as internal to the corporate system (as opposed to external to it)?

A)Suppliers
B)Host communities
C)The world ecological community
D)All of the above

Question 13

The benefits of neoliberalism include:

A)Decreasing inequality and narrowing the gap between rich and poor
B)Encouraging market speculation which increases innovation
C)Promoting mass migrations to find work
D)Allowing "backward" nations such as India to become global players

Question 14

Which of the following is a product of globalization?

A)Increasing consciousness of the world as a whole
B)Increasing interdependence between nation-states
C)Increase in fundamentalism
D)All of the above

Question 15

In September of 2011,President Barack Obama proposed a bill called the American Jobs Act,which would extend unemployment benefits and help fund infrastructure through privately and publicly owned companies.These policies most closely reflect ideals of:

A)Neoliberalism
B)Capitalism
C)Keynesianism
D)Reaganism

Question 16

A company wants to increase its employees' workplace participation and involves the workers in deciding which new product it will pursue next.Which dimension of Mason's theory of workplace democracy is exhibited by this?

A)Agency
B)Mode
C)Scope
D)Extensity

Question 17

Which of the following scenarios is an example of culture jamming?

A)An American-owned business operating in Brazil insists that all of its employees engage in standard American business practices and speak only English in the workplace.
B)In a picture circulated on the internet,a graphic designer replaces the sign of a local store.Instead of "Wal-Mart," the sign now reads "China Direct" in Wal-Mart's familiar font and colors.
C)In Belgium,the McDonald's serves hamburgers with Béarnaise sauce and the drink selection includes beer.
D)Because a company sells its services in many different countries,it develops different advertising campaigns,each suited to a different cultural audience.

Question 18

In 2011,many large transnational corporations with large amounts of cash earned,taxed,and stored overseas asked the U.S.government for a 'tax-holiday' in which they would be able to bring that cash back into the U.S.without paying additional tax.These corporations claimed that they wanted to be able to invest and spend that cash in the U.S. ,helping the U.S.economy,but refused to bring the money back to the U.S.if it was going to be taxed.This situation is made possible through __________________.

A)Americanization
B)Grobalization
C)Deterritorialization
D)Globalization from below

Question 19

Xochitl represents:

A)The feminization of migration
B)The lower circuit of global capital and work
C)The infrastructure necessary for a global economy
D)All of the above

Question 20

In English,we use French words such as résumé and cul-de-sac.The French,however,do not commonly use these words.Our use of these words is an example of:

A)Glocalization
B)Grobalization
C)Monoculturalism
D)Cultural Hybridity

Question 21

The term Saskia Sassen uses to describe the feature of globalization in which households,communities,and even nations are increasingly dependent on women's migration and their subsequent income is ____________________________.

Question 22

________________ is the process of globalization in which money,information,and people flow around the world without regard for national boundaries.

Question 23

__________________________ is the economic philosophy that argues for the sovereignty of the free market and proposes that the sole responsibility of a company is to make a profit for its shareholders.

Question 24

"Disaster capitalism" refers to the ways neoliberal economic policies,employed by the International Monetary Fund,have actually created poverty in many nations.

Question 25

Grobalization is a term that addresses the process of cultural divergence,whereby there is an increasing heterogeneity across cultures as a result of the globalization processes.

Question 26

Call centers are an example of "cognitive capitalism," in which labor involves the production of knowledge in a way that is reminiscent of factory work.

Question 27

George Ritzer has labeled the intersection of local cultures and the globalization processes,which results in "something" as ____________________.

Question 28

The Occupy movement is an example of "globalization from below" because it represents a collective effort to resist the process of globalization.

Question 29

The Chicken Maharaja Mac,sold in McDonald's in India,is an example of cultural imperialism and McDonaldization.

Question 30

The economic philosophy with the intent to limit extreme economic cycles of "boom" and "bust" through government intervention is ____________________.

Question 31

The use of "semiotic Jujitsu" in order to intervene in and rework the meaning of advertising of large,multinational corporations is called ____________________.

Question 32

A ______________ is an area that is designated to eliminate traditional trade barriers,but is often a place in which wages are low,work and environmental regulations are minimal,and conditions for workers are poor.

Question 33

The branding of products is an attempt to deal with the problem of the "nothingness" that is a result of the global process of consumption.

Question 34

Ron Mason developed a theory of workplace democracy in which he assesses the degree of participation along five dimensions.The dimension of ____________ refers to the number and type of issues available for the members of the workplace community to determine.

Question 35

According to Mason's theory of workplace democracy,the dimension of intensity refers to the extent to which participation has an impact on decisions.

Question 36

Cities such as New York,London,Paris,Tokyo,Amsterdam,Hong Kong,Zurich,and Sao Paulo have become the primary players in the global economy,eclipsing nation-states as the new dominant financial centers that coordinate the flow of money and knowledge.

Question 37

_______________________ is conceived as a collective grassroots effort to resist imperialist tendencies and provide more possibilities for democratic forms of life.

Question 38

The paradox that occurs when diverse group members minimize their differences in order to adhere to participatory values is a "paradox of structure."

Question 39

_____________ is the political,economic,and cultural process that involves the intensification of consciousness of the world as a whole,and an increased interdependence between nation states and cultures.

Question 40

According to Deetz,organizations are sites of multiple competing stakeholder interests,including those of consumers,suppliers,and host community,all of which must be coordinated.