Deck 8: Managing Team Work

Question 1

____________ is/are a function of organizational context,group structure,group process,and group development stage.

A)Group composition
B)Group performance
C)Group roles
D)Status

Answer 1

B

Question 2

Austin is tasked to assemble 5 to 12 people to work on a project in which each will share the leadership.Austin is most likely tasked to assemble a/an _________.

A)team
B)group
C)virtual group
D)organization

Answer 2

A

Question 3

Which of the following is not a dimension of group structure?

A)personality
B)size
C)composition
D)leadership

Answer 3

A

Question 4

Why is diversity important to group composition?

A)To increase functionality of the group
B)Diverse groups are generally more productive than homogeneous groups
C)Diversity ensures varied viewpoints
D)Diversity is not important to group composition

Question 5

Upon completion of the task or project,Austin,Elsy,and Alejandro are asked to evaluate Ethen's performance over the extent of the projects development.This is an example of _______.

A)team
B)group
C)command group
D)task group

Question 6

Which of the following is a form of group process?

A)systems and process
B)forming
C)leading
D)roles

Question 7

Which of the following is a difference between groups and teams?

A)group work does not receive a clear reward while teams do
B)team work refers to independent jobs while groups work dependently
C)group work has a clear leader while teams share the leadership
D)group dynamics are mostly interpersonal

Question 8

A/an ______ has two or more members with a clear leader who perform independent jobs with individual accountability,evaluation,and rewards.

A)team
B)group
C)organization
D)virtual team

Question 9

Teams are clearly __________.

A)semiautonomous
B)self-directed
C)management directed
D)dysfunctional groups

Question 10

Marketing,finance,operations,and human resources are part of what type of group?

A)Functional
B)Cross-Functional
C)Command
D)Objective

Question 11

A/an _________ has a small number of members with shared leadership who preform independent jobs with individual and group accountability,evaluation,and rewards.

A)team
B)group
C)task group
D)formal group

Question 12

Alejandro began working on a project with four other individuals.Each person is responsible for the success of the project.What best describes the functionality of the project?

A)team
B)group task
C)virtual team
D)organization

Question 13

Elsy is asked to join a project consisting of 5 people and is a project manager.What are the project members functioning as?

A)virtual team
B)task group
C)group
D)team

Question 14

Omar and Cindy are both managers at ABC Inc.They have started a new project that involves the two of them and the employees they supervise.What type of group are they in?

A)Cohesive group
B)Cross-Functional group
C)Command group
D)Task group

Question 15

Which of the following is not a form of organizational context?

A)environment
B)mission
C)composition
D)culture

Question 16

What are major factors of the group performance model?

A)organizational context,group dimension,group process,and group development stage
B)group context,group dimension,group process,and group development stage
C)organizational context,group structure,group process,and group functionality
D)organizational context,group structure,group process,and group development stage

Question 17

Which statement accurately describes a global virtual team?

A)Three employees physically working in Germany
B)Two separate teams in different locations worldwide working on similar projects separately
C)Employees in England and employees in the U.S working as a team through technology
D)Teams working on the internet while in Russia

Question 18

Group performance is based on _____ major factors.

A)2
B)5
C)6
D)4

Question 19

Groups are clearly _________.

A)semiautonomous
B)self-directed
C)management directed
D)dysfunctional teams

Question 20

Which of the following is not a Group Type?

A)Formal
B)Functional
C)Cohesive
D)Command

Question 21

Members who are ___________ with their status may not be active participants of the group.

A)Not Satisfied
B)Not Motivated
C)Inspired
D)Satisfied

Question 22

Nancy is a new employee and realizes her coworkers eat out together on Thursdays after work.Nancy is not a fan of the restaurant her coworkers go to but feels obligated to go in order to follow the norms of the company.Nancy is feeling _____________ from/by her coworkers to attend even though she doesn't really want to.

A)Tension
B)Threatened
C)Accepted
D)Peer Pressure

Question 23

Samuel is a manager at XYZ companies.He is part of a group with Shaheena and Eddie.Eddie only does and says things that help him out,and not the group.Eddie is displaying what type of role?

A)Group performing role
B)Group maintenance role
C)Self-interest role
D)Group task role

Question 24

What are the three major roles played in groups?

A)Group task roles,group performing roles,and leadership roles
B)Group performing roles,group maintenance roles,and self-interest roles
C)Group task roles,group maintenance roles,and self-interest roles
D)Group performing roles,group maintenance roles,and leadership roles

Question 25

What is the difference between a task force and an ad hoc committee?

A)Task force is permanent while an ad hoc committee is only temporary
B)Task force is temporary while an ad hoc committee is permanent
C)Task force members are usually rotated yearly for new ideas
D)There is no difference,task force and ad hoc committees are the same thing

Question 26

Eric has a lot of respect,prestige,influence,and power of his group members.This means Eric has a high _______ within his group.
a.Title
b.Role
c.Status

Question 27

How do roles affect group performance?

A)If there is not someone with a self-interest role,the group will suffer
B)Without a group maintenance role,the job will become boring
C)Group performing roles are essential for group performance
D)Citizenship behaviors always improve group dynamics

Question 28

Is self-interest always a bad role to have?

A)Yes.It will only bring the group down.
B)No.Sometimes what helps you personally is what's best.
C)No.People can create a self-interest that can be beneficial to both the individual and the organization.
D)Yes.Groups can only function if people act in a selfless manner

Question 29

Samuel is a manager at XYZ companies.He and the other managers expect their employees to fulfill the requirements of their position.Samuel and the other managers are expecting employees to do what type of role?

A)Job role
B)Group task role
C)Group performing role
D)Group maintenance role

Question 30

___________________ members seems to be a good group size for optimum cohesiveness.

A)1-3
B)15-20
C)3-9
D)10-15

Question 31

Jane just joined a new company and has realized that every Tuesday her coworkers eat lunch together.Jane has realized a company ____________.

A)Rule
B)Objective
C)Norm
D)Policy

Question 32

Generally,the more _________ the group members are,the higher the cohesiveness.

A)Diverse
B)Similar
C)Equal
D)Successful

Question 33

What is a linking-pin hole?

A)Managers serve as a buffer from other groups
B)It is also referred to as an intergroup leadership
C)Non-management employees serve as a link to other groups
D)Group members work in nontraditional roles

Question 34

_____________ is/are the extent to which members stick together.

A)Competition
B)Participation
C)Group Cohesiveness
D)Peer Pressure

Question 35

Samuel is a manager at XYZ companies.He is part of a group with Shaheena and Eddie.Samuel takes a more directive approach,and anything he says or does directly contributes to the groups' accomplishment of their objective.Samuel is exhibiting a ______.

A)Group performing role
B)Group maintenance role
C)Self-interest role
D)Group task role

Question 36

____________ are NOT developed by management or explicitly agreed to by a group;they develop as members interact.

A)Rules
B)Norms
C)Polices
D)Objectives

Question 37

Samuel is a manager at XYZ companies.He is part of a group with Shaheena and Eddie.Shaheena takes a more supportive approach,and anything they say or do contributes to sustaining the group process.Shaheena is takingf a _____ role.

A)Group performing role
B)Group maintenance role
C)Self-interest role
D)Group task role

Question 38

Grace has a high status within her group and supports the new change of policies within their work place.These new changes have made many other group members very unhappy.Because of Grace's stance on the new policy changes,the rest of her group members will most likely ________.

A)disagree and fight the new policies
B)agree and follow the new policies
C)not follow the new policies
D)go on strike

Question 39

Generally,the more equal the level of participation among members,the higher the group's _________.

A)Performance
B)Cohesiveness
C)Success
D)Positivity

Question 40

_____________ is/are also called unspoken rules of a group that shape behavior and attitudes.

A)Objectives
B)Norms
C)Rules
D)Policies

Question 41

All members of group A have reached a level where they have an outstanding development.They have learned to work as a team and have a high level of satisfaction.They also have an effective group structure and process.What stage of development does group A acquire?

A)Stage 1: Termination
B)Stage 2: Forming
C)Stage 3: Storming
D)Stage 4: Performing

Question 42

__________________ is/are the acceptance and satisfaction members receive from their group status.

A)Titles
B)Awards
C)Status Congruence
D)Popularity

Question 43

Three department managers are having a meeting.They have had problems working together before,but currently are developing competence.They have learned to work together and are developing friendships.Which stage of group development are the managers portraying?

A)performing
B)forming
C)norming
D)termination

Question 44

___________ is/are the perceived ranking of one member relative to other members in the group.

A)Titles
B)Status
C)Position
D)Roles

Question 45

The five stages of group development include all of the following except ________.

A)storming
B)cohesiveness
C)performing
D)norming

Question 46

There are two key variables in each stage of group development._____ tends to continue to increase over time,whereas ____ tends to start high,drop off,and then rise.

A)Commitment;roles
B)Structure;competence
C)Competence;commitment
D)Norms;roles

Question 47

Stage 1 of group development is also known as the __________.

A)Change stage
B)Orientation stage
C)Dissatisfaction stage
D)Storming stage

Question 48

Trae,Jose,and Bill have been working as a group for a couple of months.Unfortunately,each member has had enough of the chaos and are wanting to leave the organization.What stage of development have these members reached?

A)Forming
B)Storming
C)Performing
D)Termination

Question 49

As a manager you and the group members share decisions making skills.What type of management style are you using for stage 3 of the stages of development?

A)Directive
B)Supportive
C)Participative
D)Empowerment

Question 50

What stage of development is characterized by a low development level and tend to have moderate to high commitment to group goals and tasks.

A)Forming
B)Storming
C)termination
D)decision making

Question 51

The ________ stage of group development is also known as the dissatisfaction stage.

A)Forming
B)Norming
C)Storming
D)Termination

Question 52

Command groups do not usually reach this stage,unless there is some drastic reorganization.What is this stage called?

A)adjourning stage
B)resolution stage
C)forming stage
D)consultative stage

Question 53

_________________ members have a major impact on a group's performance.

A)Low-Status
B)High-Status
C)Productive
D)Successful

Question 54

The stage of development Group A has acquired is also called the ______ stage?

A)production
B)participative
C)team building
D)reorganization

Question 55

As a(n)_____,it is your job to build great teams.

A)Citizen
B)Athlete
C)Employee
D)Manager

Question 56

Stage 3 of the stages of development is characterized by___________.

A)high development
B)outstanding development
C)decision making
D)low development

Question 57

Which type of management style is appropriate during the storming stage?

A)participative
B)consultative
C)authoritative
D)autocratic

Question 58

Joseph is the manager for JeanCo and has given the members of group A the authority to do their task in their own way.He also allows the members to make decisions of their own.What type of management style is Joseph using?

A)Leadership
B)Directive
C)Empowerment
D)Autocratic

Question 59

During the dissatisfaction stage,the group needs to work on resolving two issues before they can move on to the next stage of development.What are the two issues that need to be resolved?

A)Structure and process issues
B)Structure and performance issues
C)Structure and organizational issues
D)Structure and management issues

Question 60

The stronger the agreement with and commitment to the achievement of the group's ________________,the higher the cohesiveness of the group.

A)Size
B)Success
C)Participation
D)Objectives

Question 61

Of the six types of problem members,the _______ distracts the group from the agenda items and tends to change the subject.

A)Social loafer
B)Arguer
C)Talker
D)Wanderer

Question 62

The ideal team size is from 5-8 people.

Question 63

When you help the team set the standards and develop positive norms as you transition from being a group into a team,you are ______.

A)Planning
B)Controlling
C)Leading
D)Meeting deadlines

Question 64

______,one of the management functions,empowers group members to set objectives,develop plans,and make decisions.This function involves members and makes sure they know the objectives,accept them,and are committed to achieving them.

A)Leading
B)Controlling
C)Organizing
D)Planning

Question 65

The _____ empowers team members to take responsibility for performing the management functions and focuses on developing effective group structure,group process,and group development?

A)Group manager
B)Employee
C)Team leader
D)Board of directors

Question 66

Norms can change over time.

Question 67

All of the following are elements of a meeting plan except _____________.

A)Date,place,and time
B)Objectives
C)Document review
D)Participants and assignments

Question 68

All teams are groups but not all groups are teams.

Question 69

Which of the following is NOT one of the three parts of a meeting?

A)Decision making
B)Identify objectives
C)Cover agenda items
D)Summarize and review assignments

Question 70

The _____ takes responsibility for performing the four functions of management.

A)CEO
B)Team leader
C)Entry level employee
D)Group manager

Question 71

Of the six types of problem members,the ______ likes to be the center of attention and turns things into a win or lose situation.

A)Talker
B)Arguer
C)Silent type
D)Wanderer

Question 72

When you do not focus on telling employees what to do and assigning individuals to do it,but rather you are focusing on developing group structure and process,you are ______.

A)Leading
B)Planning
C)Controlling
D)Setting objectives

Question 73

Employees help the team and organization through "_______" - the expression of constructive opinions,concerns,or ideas about work related issues.

A)Body language
B)Voice
C)Arguing
D)Supervising

Question 74

If they are to function as a team,the manager and members need training in _____ skills.

A)Human capital
B)Group process
C)Financial stability
D)HR management

Question 75

Norms are expectations about behavior that are shared by members of a group.

Question 76

Team performance is based on all of the following except ____________.

A)Organizational context
B)Group structure
C)Group process
D)Culture

Question 77

Groups are the backbone of an organization.

Question 78

There is an ideal group size.

Question 79

For an organization,the number one time waster is/are _______.

A)overtime
B)meetings
C)hiring/firing
D)training

Question 80

Before calling a meeting,clearly define its purpose and set _____ to be accomplished during the meeting.

A)objectives
B)time management skills
C)rules
D)leadership