Deck 17: Technology Guide 4 : Intelligent Systems

Question 1

An expert system's ______________________ is composed of facts and rules.

A)Explanation subsystem
B)Knowledge base
C)Inference engine
D)User interface

Answer 1

B

Question 2

Which of the following is a characteristic of AI?

A)Difficult and expensive to duplicate and disseminate knowledge
B)Erratic and inconsistent total cost of knowledge
C)Low creativity
D)Knowledge isn't preserved well

Answer 2

C

Question 3

PLASMA is used in the ________ industry to mimic the complex behavior of ________.

A)Healthcare; dispatchers
B)Healthcare; doctors
C)Railroad; dispatchers
D)Railroad; doctors

Answer 3

C

Question 4

A __________________________ expert system executes a plan to administer a prescribed remedy.

A)Debugging
B)Diagnosis
C)Monitoring
D)Repair

Question 5

An expert system's ______________________ is like a database.

A)Blackboard
B)Explanation subsystem
C)Knowledge base
D)Inference engine

Question 6

Expert systems ______ replace human experts by applying expertise in a _____ domain.

A)can; general
B)can; specific
C)cannot; general
D)cannot; specific

Question 7

A __________________________ expert system infers likely consequences of a given situation.

A)Diagnosis
B)Interpretation
C)Planning
D)Prediction

Question 8

A __________________________ expert system develops plans to achieve goals.

A)Design
B)Interpretation
C)Planning
D)Prediction

Question 9

ujam is ____________ that uses ________ to produce sophisticated harmonies, bass lines, drum tracks, horn parts, etc.

A)hardware; algorithms
B)hardware; instinct
C)software; algorithms
D)software; instinct

Question 10

Which of the following is a characteristic of natural intelligence?

A)Difficult and expensive to duplicate and disseminate knowledge
B)Limited use of sensory experiences
C)Low creativity
D)Reasoning is only good in narrow, focused, and stable domains

Question 11

Vertical searching is used by sites like ________ and is a threat to __________.

A)Google; Facebook
B)Google; Kayak
C)Facebook; Google
D)Kayak; Google

Question 12

AI is NOT concerned with _______________.

A)building computers and robots with intelligence
B)studying the thought processes of humans
C)recreating the thought processes of humans via machines
D)replacing workers with machines to reduce costs

Question 13

The __________________ test proposes a scenario in which a man and a computer both pretend to be women or men, and a human interviewer has to identify which is the real human.

A)Google
B)SkyNet
C)Terminator
D)Turing

Question 14

The Turing test involves a human and computer ______________.

A)answering the phone
B)interviewing
C)playing Jeopardy!
D)playing chess

Question 15

___________ are the most widely applied and commercially successful intelligent systems.

A)Expert systems
B)Genetic algorithms
C)Intelligent agents
D)Neural networks

Question 16

Knowledge __________________________ occurs when knowledge is organized as rules or frames and stored electronically in a knowledge base.

A)Acquisition
B)Inferencing
C)Representation
D)Transfer

Question 17

You are a doctor at a successful practice in the US. You are contacted by WebMD.com to provide your expertise on your successful new cancer identification technique. This is considered knowledge _______.

A)Acquisition
B)Inferencing
C)Representation
D)Transfer

Question 18

_______________ usually involve a large number of processors operating in parallel.

A)Expert systems
B)Fuzzy logic
C)Genetic algorithms
D)Neural networks

Question 19

______________________ is NOT a benefit of an expert system.

A)Knowledge accessibility
B)Liability
C)Productivity
D)Reliability

Question 20

You are the HR manager at ABC Corp. You are using an expert system to "score" candidates for the new sales manager job. The scores you receive are an example of knowledge __________.

A)Acquisition
B)Inferencing
C)Representation
D)Transfer

Question 21

Which of the following is a use of genetic algorithms?

A)Identifying income categories
B)Designing processes
C)Financial analysis
D)Preventing money-laundering

Question 22

Which of the following is a use of fuzzy logic?

A)Combatting fraud
B)Designing processes
C)Internet searches
D)Optimizing store displays

Question 23

Machine learning systems often use _________ to learn from data.

A)Expert systems
B)Fuzzy logic
C)Genetic algorithms
D)Neural networks

Question 24

_______________ are "trained" by being fed large amounts of data and rules about data relationships.

A)Expert systems
B)Fuzzy logic
C)Genetic algorithms
D)Neural networks

Question 25

___________ uses fuzzy logic.

A)Amazon
B)Facebook
C)Google
D)Twitter

Question 26

Neural networks are best used for analyzing ________ data.

A)complex, complete
B)complex, incomplete
C)simple, complete
D)simple, incomplete

Question 27

____________________ randomly tries combinations and then evaluates the success or failure of each outcome.

A)Crossover
B)Expertise
C)Mutation
D)Selection

Question 28

Genetic algorithms are most often utilized in the __________ department.

A)Accounting
B)Customer service
C)Human resources
D)Operations

Question 29

A genetic algorithm is a(n)___________ method.

A)Biological
B)Minimizing
C)Optimizing
D)Philosophical

Question 30

_______________ is best for handling "gray" decision-making problems.

A)Expert systems
B)Fuzzy logic
C)Genetic algorithms
D)Neural networks

Question 31

Intelligent agents often use _________ behind the scenes.

A)expert systems and fuzzy logic
B)expert systems and genetic algorithms
C)fuzzy logic and neural networks
D)fuzzy logic and genetic algorithms

Question 32

Fuzzy logic is a branch of _________.

A)Computer science
B)Engineering
C)Mathematics
D)Philosophy

Question 33

If you want to evaluate the best product to market to your customers every month, you would use the __________ functional characteristic of a genetic algorithm.

A)Crossover
B)Expertise
C)Mutation
D)Selection

Question 34

Which of the following is NOT an example of a machine learning system?

A)Customer detection
B)Face recognition
C)Fraud detection
D)Spam recognition

Question 35

A(n)____________________ is a software program that assists you in performing repetitive computer-related tasks.

A)Expert system
B)Genetic algorithm
C)Intelligent agent
D)Neural network

Question 36

If a genetic algorithm recommends spending more on marketing and calling customers directly to improve product sales, you would be using the __________ functional characteristic of a genetic algorithm.

A)Crossover
B)Expertise
C)Mutation
D)Selection

Question 37

Neural networks usually involve a _______ number of processors operating in _____.

A)large; parallel
B)large; real-time
C)small; parallel
D)small; real-time

Question 38

Fuzzy logic is best for handling _________ data and decisions.

A)Partially structured
B)Semistructured
C)Structured
D)Unstructured

Question 39

___________ are used to research diseases like Alzheimer's, Parkinson's, and epilepsy.

A)Expert systems
B)Genetic algorithms
C)Intelligent agents
D)Neural networks

Question 40

Which of the following is a use of neural networks?

A)Designing processes
B)Identifying income categories
C)Optimizing store displays
D)Preventing money-laundering

Question 41

If you use airfarewatchdog.com to wait for the cheapest possible plane ticket to Australia for your summer vacation, this is an example of a __________ agent.

A)Information
B)Personal
C)Predictive
D)User

Question 42

_________ agents constantly observe and report on some item of interest.

A)Information
B)Personal
C)Predictive
D)User

Question 43

Intelligent agents are also called _________.

A)Bots
B)Expert systems
C)Smart systems
D)Spammers

Question 44

Genetic algorithms help find and evaluate solutions intelligently.

Question 45

A neural network works the same way a wide-area network does.

Question 46

Intelligent agents often use expert systems and fuzzy logic behind the scenes.

Question 47

The term ____________________________________ describes the various commercial applications of artificial intelligence.

Question 48

A user agent is also called a ________ agent.

A)Buyer
B)Information
C)Personal
D)Predictive

Question 49

Fuzzy logic is a management method for handling imprecise or subjective information.

Question 50

Microsoft's Clippy is an example of a(n)_______.

A)Expert system
B)Genetic algorithm
C)Intelligent agent
D)Neural network

Question 51

A neural network is a system of programs and data structures that simulates the
underlying functions of the _________________________.

Question 52

A _____________________ agent takes action on your behalf.

A)Buyer
B)Monitoring and surveillance
C)Personal
D)Seller

Question 53

Knowledge ________________________________: the computer is programmed so that it can make inferences based on the stored knowledge.

Question 54

A shopping bot is also called a _____________ agent.

A)Buyer
B)Personal
C)Predictive
D)Seller

Question 55

The Turing test shows intelligent systems are really close to exhibiting significant intelligence.

Question 56

Fuzzy logic works well for financial analysis.

Question 57

Expertise takes a long time to acquire and is distributed unevenly in organizations.

Question 58

Amazon uses a(n)____________ agent for its recommendation system.

A)Information
B)Monitoring and surveillance
C)Personal
D)User

Question 59

________ agents search for information and display it to users.

A)Information
B)Monitoring and surveillance
C)Personal
D)User

Question 60

The auto-fill functionality on your web browser is a(n)_________ agent.

A)Buyer
B)Information
C)Predictive
D)User

Question 61

List and describe the four activities necessary for transferring expertise from an expert to a computer and then to the user. What role does a human have in each activity? List and describe one obstacle that must be overcome for each activity.

Question 62

What is the difference between natural and artificial intelligence? Do you think artificial intelligence can replace natural intelligence? Why or why not? Evaluate the potential ethical ramifications of using artificial intelligence within a business.

Question 63

List and describe the three functional characteristics of genetic algorithms. Describe a possible business scenario for utilizing each functional characteristic.

Question 64

_____________________________: The key to selection is to give preference to better and better outcomes.

Question 65

__________________________________________ agents constantly observe and report on some item of interest.

Question 66

How does Google utilize intelligent systems?

Question 67

Fuzzy logic is a branch of mathematics that deals with uncertainties by simulating the
processes of _____________________________________.

Question 68

What is the purpose of an expert system? Give a real world example of an expert system and evaluate the ethical ramifications of such a system.