Deck 1: Information Systems: An Overview
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Deck 1: Information Systems: An Overview
1
Customers,competitors,and suppliers are examples of internal data sources.
False
2
Twitter is an example of _____.
A)management information system
B)short-message service
C)executive information systems
D)file object
A)management information system
B)short-message service
C)executive information systems
D)file object
B
3
In designing a management information system (MIS),the first task is to collect the data and analyze it.
False
4
Timely,relevant,and accurate information is a critical tool for enhancing a company's competitive position in the marketplace.
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5
To be useful,information must have the quality of being fragmented from other data and information.
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6
When solving problems,the users of an information system must avoid using informal information-such as rumors,unconfirmed reports,and stories.
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7
The focus of a top-line strategy for successfully competing in a marketplace is improving efficiency by reducing overall costs.
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8
The threat of new entrants into the marketplace is high when duplicating a company's product or service is difficult.
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9
In a management information system (MIS)application,processes are usually methods for performing a task.
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10
A logistics information system (LIS)provides reports and statistics on employee demographics.
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11
In the context of an information systems job,a database administrator is responsible for developing the entire information system by writing computer programs.
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12
Rivalry among existing competitors is high when many competitors occupy the same marketplace position.
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13
Irrespective of organizational objectives,an information system should collect data from either an internal or an external source.
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14
It has been predicted that hardware and software costs will continue to increase in the future,so processing information will be more expensive.
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15
The most common personal digital assistant (PDA)is a smartphone.
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16
The quality of information is determined by its usefulness to management information system (MIS)users.
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17
The main difference between an intranet and the Internet is that intranets are public and the Internet is private.
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18
In the context of an information systems job,a chief technology officer (CTO)oversees long-range planning and keeps an eye on new developments in the field that can affect a company's success.
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19
Information systems are broader in scope than information technologies.
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20
An effective financial information system (FIS)should provide timely,accurate,and integrated information about the marketing mix.
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21
Identify the true statement about the data component of an information system.
A)It is considered to be the input for an information system.
B)It is considered to be the heart of an information system.
C)It is considered to be useful for generating information for decision making.
D)It is considered to be the output of an information system.
A)It is considered to be the input for an information system.
B)It is considered to be the heart of an information system.
C)It is considered to be useful for generating information for decision making.
D)It is considered to be the output of an information system.
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22
To be competitive in a workplace,in terms of computer and information literacy,a knowledge worker should _____.
A)know how and why data is collected
B)be able to develop his or her own information system
C)avoid the use of informal information
D)refrain from using business intelligence (BI)tools
A)know how and why data is collected
B)be able to develop his or her own information system
C)avoid the use of informal information
D)refrain from using business intelligence (BI)tools
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23
Structuring the data component,in a management information system,to define what type of data is collected and in what form is usually easy if the organization has ______.
A)defined its strategic goals,objectives,and critical factors
B)defined ambiguous objectives
C)been uninformed of critical success factors
D)conflicting vision and mission statements
A)defined its strategic goals,objectives,and critical factors
B)defined ambiguous objectives
C)been uninformed of critical success factors
D)conflicting vision and mission statements
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24
Identify the term that provides historical and predictive views of business operations.
A)Business intelligence
B)Business objects
C)Business standard
D)Business analysis
A)Business intelligence
B)Business objects
C)Business standard
D)Business analysis
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25
_____ help a person connect with friends,family,and colleagues online and meet people with similar interests and hobbies.
A)Tender portals
B)Social networking sites
C)Archives
D)Classified ads
A)Tender portals
B)Social networking sites
C)Archives
D)Classified ads
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26
Identify the true statement about transaction-processing systems.
A)They focus on data collection and processing.
B)They focus on integrating hardware and software technologies.
C)They focus on integrating data,processes,and human elements.
D)They focus on providing useful information for decision-making processes.
A)They focus on data collection and processing.
B)They focus on integrating hardware and software technologies.
C)They focus on integrating data,processes,and human elements.
D)They focus on providing useful information for decision-making processes.
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27
Which of the following statements is true of data?
A)Current data is collected for performance reports.
B)Disaggregated data reports overall performance during a particular sales quarter.
C)Aggregated data enables decision makers to focus on specific factors.
D)Future data is predicted for budgets or cash flow reports.
A)Current data is collected for performance reports.
B)Disaggregated data reports overall performance during a particular sales quarter.
C)Aggregated data enables decision makers to focus on specific factors.
D)Future data is predicted for budgets or cash flow reports.
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28
In designing a management information system (MIS),after defining the system's objectives,the second step is to _____.
A)provide information in a useful format
B)collect and analyze data
C)use information for decision making
D)integrate the hardware and software components
A)provide information in a useful format
B)collect and analyze data
C)use information for decision making
D)integrate the hardware and software components
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29
_____ is skill in using productivity software,such as word processors,spreadsheets,database management systems,and presentation software.
A)Network literacy
B)Data literacy
C)Information literacy
D)Computer literacy
A)Network literacy
B)Data literacy
C)Information literacy
D)Computer literacy
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30
The final task in designing a management information system (MIS)is _____.
A)collecting and analyzing internal and external data for accuracy and relevancy
B)providing information in a useful format for decision-making purposes
C)clearly defining the system's objectives
D)integrating hardware and software components
A)collecting and analyzing internal and external data for accuracy and relevancy
B)providing information in a useful format for decision-making purposes
C)clearly defining the system's objectives
D)integrating hardware and software components
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31
Identify the component of an information system that consists of raw facts and is a major component of information systems.
A)Cache
B)Kernel
C)Data
D)Process
A)Cache
B)Kernel
C)Data
D)Process
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32
Identify the software components of a management information system (MIS).
A)Commercial programs
B)Input and output devices
C)Memory devices
D)Redundant array of independent disks
A)Commercial programs
B)Input and output devices
C)Memory devices
D)Redundant array of independent disks
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33
_____ is a social networking Web site.
A)Twitter
B)Google
C)Bing
D)Baidu
A)Twitter
B)Google
C)Bing
D)Baidu
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34
Social networking sites can reduce organizations' costs by _____.
A)giving customers more access to all sorts of data
B)limiting buyers' choices by offering services that make it difficult for customers to switch
C)providing an inexpensive medium for targeting a large customer base
D)customizing the organization's Web site and offering many options to customers
A)giving customers more access to all sorts of data
B)limiting buyers' choices by offering services that make it difficult for customers to switch
C)providing an inexpensive medium for targeting a large customer base
D)customizing the organization's Web site and offering many options to customers
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35
The internal data sources for an information system include _____.
A)personnel records
B)population statistics
C)economic conditions
D)competitors
A)personnel records
B)population statistics
C)economic conditions
D)competitors
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36
Microsoft Access,which is used to create and manage a series of integrated files,is a(n)_____.
A)information system
B)enterprise resource planning system
C)database management system
D)knowledge base management system
A)information system
B)enterprise resource planning system
C)database management system
D)knowledge base management system
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37
Identify a true statement about database management systems.
A)They are used to create,organize,and manage databases.
B)They improve routing and delivery schedules.
C)They are written for specific applications.
D)They include transaction-processing reports for decision analysis.
A)They are used to create,organize,and manage databases.
B)They improve routing and delivery schedules.
C)They are written for specific applications.
D)They include transaction-processing reports for decision analysis.
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38
Which of the following statements is true of transaction-processing systems?
A)They focus on data encapsulation.
B)They pass on additional costs to organizations.
C)They can automate repetitive operations.
D)They require maximum human involvement.
A)They focus on data encapsulation.
B)They pass on additional costs to organizations.
C)They can automate repetitive operations.
D)They require maximum human involvement.
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39
Identify the term used for understanding the role of information in generating and using business intelligence.
A)Information literacy
B)Business intelligence
C)Business objects
D)Information retrieval
A)Information literacy
B)Business intelligence
C)Business objects
D)Information retrieval
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40
_____ is an external data source of an information system.
A)Transaction report
B)Personnel record
C)Labor statistics
D)Sales record
A)Transaction report
B)Personnel record
C)Labor statistics
D)Sales record
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41
Which of the following decisions is supported by a financial information system (FIS)?
A)Determining portfolio structures
B)Choosing the best job candidate
C)Improving routing and delivery schedules
D)Analyzing sales personnel
A)Determining portfolio structures
B)Choosing the best job candidate
C)Improving routing and delivery schedules
D)Analyzing sales personnel
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42
Decisions related to scheduling and assigning employees can be supported by a _____.
A)personnel information system (PIS)
B)manufacturing information system (MFIS)
C)financial information system (FIS)
D)logistics information system (LIS)
A)personnel information system (PIS)
B)manufacturing information system (MFIS)
C)financial information system (FIS)
D)logistics information system (LIS)
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43
The four Ms of resources in information systems are _____.
A)management,motivation,manpower,and monitoring
B)materials,money,modeling,and monitoring
C)manpower,machinery,materials,and money
D)manpower,monitoring,movement,and modeling
A)management,motivation,manpower,and monitoring
B)materials,money,modeling,and monitoring
C)manpower,machinery,materials,and money
D)manpower,monitoring,movement,and modeling
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44
Identify the true statement about intranets.
A)It is a network within an organization that uses Internet protocols and technologies.
B)It is a network that covers a wide area using rented telecommunication lines.
C)It is a network where a computer is connected to the Internet and acts as a gateway for other devices.
D)It is a widely available network of interconnected computer networks.
A)It is a network within an organization that uses Internet protocols and technologies.
B)It is a network that covers a wide area using rented telecommunication lines.
C)It is a network where a computer is connected to the Internet and acts as a gateway for other devices.
D)It is a widely available network of interconnected computer networks.
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45
Identify how information systems help an organization.
A)It helps the organization reduce cost of products and services.
B)It helps the organization use a series of short codes to represent data.
C)It helps the organization with self documenting.
D)It helps the organization use codes which are automatically generated and designed.
A)It helps the organization reduce cost of products and services.
B)It helps the organization use a series of short codes to represent data.
C)It helps the organization with self documenting.
D)It helps the organization use codes which are automatically generated and designed.
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46
Identify the true statement about personnel information system (PIS).
A)It helps in choosing the best job candidate.
B)It helps reduce the cost of transporting materials.
C)It helps maintain safe and reliable delivery.
D)It helps in sales forecast.
A)It helps in choosing the best job candidate.
B)It helps reduce the cost of transporting materials.
C)It helps maintain safe and reliable delivery.
D)It helps in sales forecast.
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47
Identify a true statement about personnel information system (PIS).
A)It allocates human and financial resources.
B)It reduces the cost of transporting materials.
C)It increases product quality.
D)It minimizes capital investment risks.
A)It allocates human and financial resources.
B)It reduces the cost of transporting materials.
C)It increases product quality.
D)It minimizes capital investment risks.
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48
Which of the following decisions is supported by a manufacturing information system (MFIS)?
A)Determination of portfolio structures
B)Analysis of price changes and discounts
C)Improvement of routing and delivery schedules
D)Monitoring of cost trends
A)Determination of portfolio structures
B)Analysis of price changes and discounts
C)Improvement of routing and delivery schedules
D)Monitoring of cost trends
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49
Why do information systems use graphical user interfaces (GUIs)?
A)They are flexible and easy to use.
B)They provide minimum level of confidence to the users.
C)They supply information to the users in one specific format.
D)They produce information in different formats including graphs.
A)They are flexible and easy to use.
B)They provide minimum level of confidence to the users.
C)They supply information to the users in one specific format.
D)They produce information in different formats including graphs.
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50
Which of the following decisions is supported by a logistics information system (LIS)?
A)Predicting an organization's future personnel needs
B)Minimizing capital investment risks
C)Determining portfolio structures
D)Selecting the best modes of transportation
A)Predicting an organization's future personnel needs
B)Minimizing capital investment risks
C)Determining portfolio structures
D)Selecting the best modes of transportation
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51
In the context of using information technology for a competitive advantage,identify a true statement about top-line strategy.
A)It focuses on generating new revenue by offering new products and services.
B)It focuses on improving efficiency by reducing overall costs.
C)It focuses on enhancing rivalry among existing competitors.
D)It focuses on helping different market segments achieve a cost advantage.
A)It focuses on generating new revenue by offering new products and services.
B)It focuses on improving efficiency by reducing overall costs.
C)It focuses on enhancing rivalry among existing competitors.
D)It focuses on helping different market segments achieve a cost advantage.
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52
Identify the component of an information system that consists of facts analyzed by the process component.
A)Information
B)Data
C)Database
D)Package
A)Information
B)Data
C)Database
D)Package
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53
_____ is high when customers have many choices and low when they have few choices.
A)Buyer power
B)Threat of new entrants
C)Rivalry among competitors
D)Risk of substitute products
A)Buyer power
B)Threat of new entrants
C)Rivalry among competitors
D)Risk of substitute products
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54
A _____ provides reports and statistics on employee demographics.
A)manufacturing information system (MFIS)
B)marketing information systems (MKIS)
C)logistics information system (LIS)
D)personnel information system (PIS)
A)manufacturing information system (MFIS)
B)marketing information systems (MKIS)
C)logistics information system (LIS)
D)personnel information system (PIS)
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55
To be useful,information systems should _____.
A)use command line user interfaces
B)generate raw data,which can be used for decision making
C)produce information in different formats
D)avoid rumors,unconfirmed reports,and stories
A)use command line user interfaces
B)generate raw data,which can be used for decision making
C)produce information in different formats
D)avoid rumors,unconfirmed reports,and stories
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56
To be useful,information must have the quality of _____.
A)randomness
B)timeliness
C)erroneousness
D)abstractness
A)randomness
B)timeliness
C)erroneousness
D)abstractness
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57
What system is used for forecasting sales?
A)Logistics information system (LIS)
B)Personnel information system (PIS)
C)Marketing information system (MKIS)
D)Financial information system (FIS)
A)Logistics information system (LIS)
B)Personnel information system (PIS)
C)Marketing information system (MKIS)
D)Financial information system (FIS)
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58
In the context of using information technology for a competitive advantage,identify a true statement about bottom-line strategy.
A)It focuses on improving efficiency by reducing overall costs.
B)It focuses on generating new revenue by offering new products and services.
C)It focuses on enhancing rivalry among existing competitors.
D)It focuses on helping different market segments achieve a cost advantage.
A)It focuses on improving efficiency by reducing overall costs.
B)It focuses on generating new revenue by offering new products and services.
C)It focuses on enhancing rivalry among existing competitors.
D)It focuses on helping different market segments achieve a cost advantage.
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59
The purpose of an information system's _____ component is generating the most useful type of information for making decisions.
A)process
B)internal data
C)external data
D)database
A)process
B)internal data
C)external data
D)database
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60
Identify the output of an information system.
A)Data
B)Databases
C)Processes
D)Analyzed facts
A)Data
B)Databases
C)Processes
D)Analyzed facts
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61
In the context of IT jobs,a _____ must have knowledge and understanding of data warehouse and data-mining tools.
A)systems mining analyst
B)data design officer
C)webmaster
D)database administrator
A)systems mining analyst
B)data design officer
C)webmaster
D)database administrator
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62
Widespread applications and deployment of devices that know users,their devices,and their locations and serve as intelligent assistants to businesses and individuals is known as _____.
A)context aware computing
B)cloud computing
C)ubiquitous computing
D)pervasive computing
A)context aware computing
B)cloud computing
C)ubiquitous computing
D)pervasive computing
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63
The ultimate goal of an information system is to generate _________.
A)business intelligence
B)data
C)databases
D)processes
A)business intelligence
B)data
C)databases
D)processes
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64
_____ refers to computing devices everywhere with different sizes and power and accessed through multiple formats such as voice,touch,and gesture.
A)Ubiquitous computing
B)Cloud computing
C)Context aware computing
D)Pervasive computing
A)Ubiquitous computing
B)Cloud computing
C)Context aware computing
D)Pervasive computing
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65
The _________ component of an information system is considered the input to the system.
A)data
B)database
C)process
D)information
A)data
B)database
C)process
D)information
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66
According to Porter's Five Forces Model,the threat of _________ into the marketplace is low when duplicating a company's product or service is difficult.
A)new entrants
B)rival competition
C)buyer power
D)supplier power
A)new entrants
B)rival competition
C)buyer power
D)supplier power
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67
A(n)_________,the heart of an information system,is a collection of all relevant data organized in a series of integrated files.
A)data
B)database
C)process
D)object
A)data
B)database
C)process
D)object
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68
Building and integrating analytics capabilities into all everyday business activities is known as _____.
A)pervasive analytics
B)artificial intelligence
C)business analytics
D)business intelligence
A)pervasive analytics
B)artificial intelligence
C)business analytics
D)business intelligence
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69
Which of the following strategies is identified by Michael Porter for successfully competing in the marketplace?
A)Transformational leadership strategy
B)Differentiation strategy
C)Groupthink strategy
D)Simulation strategy
A)Transformational leadership strategy
B)Differentiation strategy
C)Groupthink strategy
D)Simulation strategy
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70
Which of the following strategies identified by Michael Porter helps organizations make their products and services distinct from their competitors?
A)Simulation strategy
B)Overall cost leadership strategy
C)Focus strategy
D)Differentiation strategy
A)Simulation strategy
B)Overall cost leadership strategy
C)Focus strategy
D)Differentiation strategy
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71
According to Porter's Five Forces Model,the _________ power is low when customers have more options.
A)supplier
B)buyer
C)new entrants
D)competitors
A)supplier
B)buyer
C)new entrants
D)competitors
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72
A _________ information system is designed to reduce the cost of transporting materials while maintaining safe and reliable delivery.
A)logistics
B)personnel
C)manufacturing
D)marketing
A)logistics
B)personnel
C)manufacturing
D)marketing
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73
A _________ is an organized integration of hardware and software technologies,data,processes,and human elements designed to produce timely,integrated,relevant,accurate,and useful information for decision-making purposes.
A)management information system (MIS)
B)transaction-processing system
C)sequential processing system
D)data warehousing system
A)management information system (MIS)
B)transaction-processing system
C)sequential processing system
D)data warehousing system
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74
The _________ was created by Michael Porter.
A)Five Forces Model
B)Four Forces Model
C)Three Forces Model
D)Six Forces Model
A)Five Forces Model
B)Four Forces Model
C)Three Forces Model
D)Six Forces Model
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75
Which of the following strategies was identified by Michael Porter to successfully compete in the marketplace?
A)Groupthink
B)Brainstorming
C)Simulation
D)Focus
A)Groupthink
B)Brainstorming
C)Simulation
D)Focus
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76
Which of the following is one of the forces of the Five Forces Model identified by Michael Porter?
A)Rivalry among customers
B)Government regulations
C)Threat of new entrants
D)Consumer groups
A)Rivalry among customers
B)Government regulations
C)Threat of new entrants
D)Consumer groups
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Unlock Deck
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77
In accordance with Porter's Five Forces Model,_____ power is high when customers have fewer options.
A)buyer
B)debtor
C)user
D)supplier
A)buyer
B)debtor
C)user
D)supplier
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Unlock for access to all 104 flashcards in this deck.
Unlock Deck
k this deck
78
Computer networks,database systems,POS systems,etc.are few examples of information technologies which support information systems in _________.
A)decision making
B)strategic planning
C)focusing
D)information generation
A)decision making
B)strategic planning
C)focusing
D)information generation
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79
_________ means having a basic knowledge of hardware and software,the Internet,and collaboration tools and technologies.
A)Computer literacy
B)Information literacy
C)Business Intelligence
D)Business Objects
A)Computer literacy
B)Information literacy
C)Business Intelligence
D)Business Objects
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Unlock for access to all 104 flashcards in this deck.
Unlock Deck
k this deck
80
A _________ information system is typically used to support decisions in managing an organization's cash flows.
A)financial
B)logistics
C)manufacturing
D)marketing
A)financial
B)logistics
C)manufacturing
D)marketing
Unlock Deck
Unlock for access to all 104 flashcards in this deck.
Unlock Deck
k this deck