Deck 12: Selection and Development of Personnel

Question 1

Which generation would benefit from a mentoring program in the workplace?

A)The silent generation
B)The baby boomer generation
C)Generation X
D)The Internet generation

Answer 1

The Internet generation

Question 2

A nurse born in 1952 is more likely to value:

A)Duty before pleasure
B)Health and wellness
C)Family and leisure priorities over work
D)Sociability

Answer 2

Health and wellness

Question 3

When hiring a Filipino nurse,a nurse manager needs to guide the nurse's performance by:

A)Assigning the Filipino nurse to care for five or six patients
B)Delegating to the Filipino nurse the task of starting all intravenous lines on the unit
C)Encouraging the Filipino nurse to participate in decision making
D)Assigning the Filipino nurse to perform basic personal care

Answer 3

Encouraging the Filipino nurse to participate in decision making

Question 4

The leader's responsibility with regard to recruitment and retention of personnel is to:

A)Help establish criteria for selection of personnel
B)Assess the learning deficits of staff
C)Help structure interviews
D)Monitor orientation

Question 5

Nurses from other countries who apply for jobs in the United States should be aware that which of the following types of information should be included on the resume only with discretion?

A)Identification
B)Job objective
C)Affiliations
D)References

Question 6

The human resources (HR)department has begun the process of orientation for a group of new nurses.After the HR department provides information about salaries,pay scale,holidays,and so on,the next most likely step in the orientation process,which is carried out by the nurse manager,is:

A)Induction
B)Orientation to the institution
C)Orientation to the nursing services
D)Orientation to the specific job

Question 7

In doing a physical assessment,a staff nurse must enter which zone of the patient's interpersonal space?

A)Personal zone
B)Social consultative zone
C)Public zone
D)Intimate zone

Question 8

The nurse manager introduced the new secretary for the unit.The unit secretary,who originally came from Cuba,had lived in "Little Cuba" on the outskirts of Miami.The secretary's primary language was Spanish,and English was the secretary's second language.One staff member openly voiced a mistrust of Spanish-speaking people,regardless of the country from which they came.This staff nurse was demonstrating:

A)Ethnocentrism
B)Stereotyping
C)Discrimination
D)Intolerance

Question 9

Which generation views retirement as a period of renewal?

A)The silent generation
B)The baby boomer generation
C)Generation X
D)The Internet generation

Question 10

Which of the following is an underlying principle that a nurse manager should use in the screening process?

A)Interview all applicants,even those who do not fit the agency's image
B)Try to fit the job to a promising applicant
C)Try to fit the job to a less-qualified applicant
D)Hire only handicapped people

Question 11

When interviewing an applicant,the nurse manager understands that an appropriate question is:

A)"What is your age?"
B)"What is your marital status?"
C)"What is your religious preference?"
D)"What is your educational background?"

Question 12

A 55-year-old community-based nurse is seeking employment at the Department of Health and Human Services.She is in the applicant pool with several younger nurses who have less experience than she in community-based nursing.Which federal law protects the older community-based nurse?

A)Equal Pay Act of 1963
B)Title VI of the Civil Rights Act of 1964
C)Age Discrimination in Employment Act of 1967
D)Immigration Reform and Control Act of 1986

Question 13

One purpose of an interview is to:

A)Judge the applicant's appearance
B)Assess the applicant's managerial skills
C)Learn about the prospective employee
D)Have the interviewer ask all the questions

Question 14

The Americans with Disabilities Act of 1990 protects individuals with which of the following disorders?

A)Depression
B)Gender identity disorder
C)Dyslexia
D)Psychoactive substance abuse

Question 15

Given the severe nursing shortage,nurse managers should give their attention to retention efforts.Nurse managers understand that it is important to:

A)Meet the psychosocial needs of personnel
B)Encourage nurses to reapply for jobs from which they were fired
C)Inform nurses of the disadvantages of the job
D)Choose nurses who have been educated in other countries

Question 16

Which of the following is used when the nurse manager is making a hiring decision?

A)Salary scale
B)Fringe benefits list
C)Cover letter
D)Résumé

Question 17

The director of nursing at a nursing home interviewed an applicant for the position of wound care nurse.This position is an example of:

A)Job simplification
B)Job rotation
C)Job enrichment
D)Job evaluation

Question 18

A new telemetry unit was opened.The nurse manager selected several newly graduated students who had just passed their board examinations to fill the staff nurse positions.In planning for the staff development needs of the new nurses,the nurse manager would most likely organize a nurse internship program,which would include all of the following except:

A)Orientation
B)Role adjustment
C)Problem solving
D)Socialization skills

Question 19

The nurse manager will use which of the following groups as a major source for selection of personnel?

A)Dissatisfied employed individuals
B)Satisfied employed individuals
C)Persons who have had many jobs
D)Employees terminated due to absenteeism

Question 20

A Mexican-American woman was admitted to the labor and delivery room.To be culturally sensitive,what actions should the nurse manager take?

A)Allow family members to lay on hands
B)Allow family members to enter the labor and delivery room with the woman
C)Allow family members to give herbs to the laboring woman
D)Allow an acupuncturist to administer an epidural anesthetic

Question 21

A 40-year-old staff nurse just graduated from an associate degree nursing program and was hired to fill a new position at a local hospital.This staff nurse is progressing through what career stage?

A)Exploration
B)Early career trial and establishment
C)Middle career growth and maintenance
D)Later career plateau and decline

Question 22

Part of leadership development for nurse managers is to help managers better understand their own and others' personalities and how they can best work with others.One way to assess nurse managers' personalities in terms of styles of thinking and feeling is by using which of the following tools?

A)Jungian Assessment Tool
B)Rogerian Assessment Tool
C)Myers-Briggs Type Indicator
D)Keirsey Temperament Sorter

Question 23

To promote nurses who are successful leaders within the organization,a hospital may institute what type of planning?

A)Career planning
B)Clinical ladder planning
C)Succession planning
D)Developmental planning

Question 24

Nurse managers are legally liable for the quality of nursing services.They must be able to differentiate between staff development needs and administrative needs.Which of the following is an example of an administrative need?

A)Need for provision of a staff development budget
B)Need for better availability of supplies and equipment on the unit
C)Need for clarification of current organizational goals
D)Need for technical and professional training

Question 25

Hospitals use various recruitment and retention strategies.One strategy adopted by hospitals is to arrange for a resource person to support the development of a younger nurse through influence and promotion.Such a person is called:

A)A preceptor
B)A mentor
C)A faculty member
D)A staff developer