Deck 17: Troubleshooting Operating Systems

Question 1

What recovery tool is available from the Windows installation CD-ROM?

A)Automated System Recovery
B)Last Known Good
C)Recovery Console
D)Safe Mode

Answer 1

C

Question 2

What is the default Pass Count with Windows Memory Diagnostic Tool?

A)1
B)2
C)3
D)4

Answer 2

B

Question 3

What key is pressed during boot-up to access the Advanced Startup Options menu?

A)F1
B)F3
C)F5
D)F8

Answer 3

D

Question 4

Which command provides a detailed query about drives and volumes?

A)reset
B)initiate
C)bootrec
D)fsinfo

Question 5

When do Windows XP boot failures occur in the startup process?

A)After the Windows login screen appears
B)Between the time POST ends and the Loading Windows screen begins
C)Before POST starts and the Loading Windows screens begins
D)After the GUI starts and before POST starts

Question 6

Which Recovery Console command lists the contents of the selected directory on the system partition?

A)dir
B)del
C)disable
D)diskpart

Question 7

What is the default number of days for Windows to back up the registry?

A)5
B)10
C)20
D)30

Question 8

What key is pressed during boot-up to boot directly into Safe Mode?

A)F1
B)F3
C)F5
D)F8

Question 9

What is the Linux version of a Windows stop error?

A)BSoD
B)OS error
C)Red alert
D)Kernel panic

Question 10

A Windows stop error is better known as the _______________.

A)Windows Recovery Screen
B)Windows Panic Screen
C)Blue Screen of Death
D)Black Screen of Death

Question 11

Which Recovery Console command runs the CheckDisk utility?

A)cd
B)cls
C)chkdsk
D)diskpart

Question 12

What are the two critical boot files that risk corruption in Windows?

A)bootmgr and bcd
B)bootmgr and boot.ini
C)bcd and mbr
D)boot.ini and fixboot

Question 13

Which Recovery Console command writes the new master boot record (MBR) for the partition boot sector?

A)fixmbr
B)format
C)fixboot
D)extract

Question 14

Which option nukes your system-all apps, programs, user files, user settings-and presents a fresh installation of Windows?

A)Refresh your PC
B)Reset your PC
C)Restart your PC
D)Repair your PC

Question 15

Which automatic startup option should you choose when you require a default VGA driver to troubleshoot a video problem?

A)Last Known Good Configuration
B)Enable Low-Resolution Mode
C)Safe Mode
D)Safe Mode with Command Prompt

Question 16

Which mode is identical to Safe mode but provides network support as well?

A)Enable Boot Logging
B)Safe Mode
C)Safe Mode with Command Prompt
D)Safe Mode with Networking

Question 17

Which automatic startup option should you choose when Windows' startup fails immediately after installing a new driver but before you have logged on again?

A)Last Known Good Configuration
B)Enable VGA Mode (XP)/Enable Low-Resolution Mode
C)Safe Mode with Networking
D)Safe Mode with Command Prompt

Question 18

Which Recovery Console command displays the current drive letter mappings?

A)map
B)md
C)more
D)systemroot

Question 19

Which command rebuilds the boot sector for the active system partition?

A)bootrec /fixmbr
B)bootrec /scanos
C)bootrec /fixboot
D)bootrec /rebuildmbr

Question 20

Which command repairs the master boot record, boot sector, or BCD store?

A)bootrec
B)fixboot
C)fixmbr
D)scanos

Question 21

The ______________ Recovery Console command lists all services on the system.

Question 22

What tool is used to end programs that do not shut down normally?

A)Control Panel
B)Device Manager
C)Event Viewer
D)Task Manager

Question 23

The ______________ Recovery Console command is used to remove a directory.

Question 24

What is the easiest fix for a missing DLL error?

A)Use Task Manager to close the program.
B)Refresh the PC.
C)Restart the PC.
D)Reinstall the program.

Question 25

The ______________ Recovery Console command displays the contents of a text file.

Question 26

System Protection falls under the category of _______________ software.

A)file recovery
B)system recovery
C)restore point
D)backup

Question 27

What tool in the Windows operating system is used to monitor various log files?

A)Device Manager
B)Drivers
C)Event Viewer
D)System Restore

Question 28

Which tool can you use to temporarily prevent programs from autoloading?

A)System Configuration
B)Task Manager
C)Performance Monitor
D)Event Viewer

Question 29

Which setting in Windows 7's Compatibility tab disables all display features such as Aero?

A)Disable advanced features
B)Disable display scaling on high DPI settings
C)Disable desktop composition
D)Disable Aero desktop

Question 30

The ______________ Recovery Console command clears the screen.

Question 31

If you insert a software disc, which file does Windows look for automatically?

A)startup.inf
B)setup.exe
C)autorun.inf
D)bootmgr

Question 32

An application particularly relies on which type of files?

A)EXE
B)DLL
C)NFO
D)CTD

Question 33

The Action Center is found in which version of Windows?

A)Windows XP
B)Windows Vista
C)Windows 7/8/8.1
D)Windows Server 2008

Question 34

The ______________ Recovery Console command creates and deletes partitions.

Question 35

What is the single biggest problem with uninstalling software?

A)Trying to uninstall without administrator privileges
B)Not registering the correct DLL files
C)Using the wrong file permissions
D)Encountering various driver issues

Question 36

What must be enabled for the Volume Shadow Copy Service (VSS) to function?

A)Automatic Restore Points
B)Recovery Console
C)System Protection
D)Windows Recovery Environment

Question 37

Which tool enables you to see all applications or programs currently running or to close an application that has stopped working?

A)System Monitor
B)Event Viewer
C)System Configuration
D)Task Manager

Question 38

Which operating system(s) can you install Windows XP mode into?

A)Windows 7 Home or Pro
B)Windows Vista Ultimate only
C)Windows XP Professional 64-bit only
D)Windows 7 Pro, Ultimate, or Enterprise

Question 39

What feature enables you to copy a file that is in use?

A)Volume Shadow Copy Service
B)System Restore
C)Recovery Console
D)Windows Recovery Environment

Question 40

Which tool enables you to check and replace a number of critical files, including the important DLL cache?

A)System File Checker
B)System Configuration utility
C)Recovery Console
D)Windows Recovery Environment

Question 41

The Windows installation media is called a Live DVD because ______________ loads directly from disc into memory and doesn't access or modify the hard drive.

Question 42

A user has reconfigured the refresh rate on his monitor such that it no longer displays.To be able to access the settings, you would select ______________ from the Advanced Startup Options menu.

Question 43

In Windows, ______________ starts up Windows loading only very basic drivers for the mouse, resolution monitor, keyboard, mass storage, and system services.

Question 44

The ______________ tool can be used in Safe mode to access the properties of all devices.

Question 45

The Windows Stop Error is also known as the ______________.

Question 46

In Windows Memory Diagnostic, the ______________ sets the number of times each set of tests will run.

Question 47

______________ includes an impressive, powerful set of both automated and manual utilities that collectively diagnoses and fixes all but the most serious of Windows boot problems.

Question 48

In Windows, you should select ______________ in the System Recovery Options to restore Windows to a time when your computer worked properly.

Question 49

The bootrec ______________ command rebuilds the boot sector for the active system partition.

Question 50

Each time you successfully start and log on to your system, a portion of the Registry is saved.To access this, you can press F8 to access the Advanced Startup Options and then select ______________.

Question 51

______________ are snapshots of a system at a given point of time.

Question 52

Your system won't boot, and you suspect that the boot.ini file is corrupt.To fix this problem, you enter ______________ from the Recovery Console.

Question 53

The best way to recover from a bad Registry load is to use the ______________ boot option.

Question 54

Device drivers that prevent Windows from loading often produce the infamous ______________.

Question 55

Two critical boot files risk corruption in Windows, bootmgr and bcd, both of which you can fix with one tool called ______________.

Question 56

The ______________ option starts Windows normally and creates a log file of the drivers as they are loaded into memory.

Question 57

In Windows Memory Diagnostic, the ______________ option enables you to set whether the tests use the CPU's built-in cache as well as override the default cache settings for each test type.

Question 58

The bootrec ______________ command looks for Windows installations not currently in the BCD store and shows you the results without doing anything.

Question 59

The ______________ utility serves as a one-stop, do-it-all option.

Question 60

The bootrec ______________ command Looks for Windows installations not currently in the BCD store and gives you the choice to add them to the BCD store.

Question 61

The Ntbtlog.txt file is saved in the ______________ folder.

Question 62

What is the Recovery Console?

Question 63

Windows starts in the ______________ mode when the Debugging Mode choice is selected.

Question 64

Windows requires that all very low-level drivers (kernel drivers) must have a(n) ______________.

Question 65

How can the Recovery Console be used to resolve boot problems?

Question 66

How can the Recovery Console be accessed?

Question 67

From the Windows Advanced Startup Options menu, if you decide that you just want to log into Windows, without rebooting, choose the ______________ option.

Question 68

If you are having a problem running an application that worked in an older version of Windows, you should try running it in a(n) ______________ mode.

Question 69

An application may rely on other files, in particular, ______________ files.

Question 70

What is the function of the systemroot command in the Recovery Console?

Question 71

Windows uses VSS for its ______________ feature, enabling you to access previous versions of any data file or folder.

Question 72

The ______________ applet uses the Windows Experience Index to provide a relative feel for how your computer stacks up against other systems.

Question 73

What must happen for Windows XP to load the main operating system?

Question 74

To uninstall or run many programs in Windows with administrative privileges, you can right-click the program and select ______________.

Question 75

What are some uses of the Recovery Console?

Question 76

The system file checker helps ensure that critical ______________ are not modified.

Question 77

Windows looks for a file called ______________ when removable media are inserted into a computer.

Question 78

What does the logon command do in the Recovery Console?

Question 79

What is the function of the expand command in the Recovery Console?

Question 80

The installation sequence has to be performed manually if an installation CD lacks a(n) ______________ installation program.