Deck 14: Care Delivery Strategies

Question 1

A conflict develops between an associate nurse and a primary nurse over the assessment of a patient with pulmonary edema.On the basis of her assessment of the patient,the associate nurse insists that it is her role to change the care plan because she is the one who has made the assessment.As the nurse manager,you clarify that

A) it is the role of the primary nurse to make alterations on the basis of assessment data and input.
B) the associate nurse is accountable and responsible while the primary nurse is off duty and therefore is able to alter the care plan.
C) neither the primary nurse nor the associate nurse should make changes without first consulting you as the manager.
D) it really does not matter who alters the nursing care plan because it depends on situation and time to do so.

Answer 1

it is the role of the primary nurse to make alterations on the basis of assessment data and input.

Question 2

The relief charge nurse has assigned a newly registered baccalaureate-prepared nurse to be one of the team leaders for the shift from 1500 to 2300 hours.In making this decision,the charge nurse has overlooked this nurse's

A) clinical expertise.
B) leadership ability.
C) communication style.
D) conflict-resolution skills.

Answer 2

clinical expertise.

Question 3

In comparing team and functional models of care,a nurse manager favours the team model.In particular,she finds that the team model

A) can be effective in recognizing individual strengths and backgrounds of staff members.
B) promotes autonomy and independence of the RN.
C) avoids conflict because of role clarity.
D) is efficient in delivering care to a large group of patients, with the use of a staffing mix.

Answer 3

can be effective in recognizing individual strengths and backgrounds of staff members.

Question 4

The nurse case manager is working with a patient admitted for end-stage renal disease.The case manager's major goal during this hospitalization is to

A) implement the care map on admission.
B) provide direct nursing care throughout the hospitalization.
C) supervise the nursing staff members who implement the care map.
D) prevent the need for additional hospitalizations resulting from complications of the patient's disease.

Question 5

A patient is admitted to a medical unit with pulmonary edema.His primary nurse admits him and then provides a written plan of care.What type of educational preparation best fits the role of primary nurse?

A) Baccalaureate
B) Associate
C) Diploma
D) Licensed practical nurse/licensed vocational nurse

Question 6

In transitioning to a primary nursing model,it is important for a nurse manager who enjoys a high level of control over patient care to understand that his or her decision-making at the patient care level

A) is increased.
B) is decreased.
C) is relinquished.
D) remains the same.

Question 7

The case method of care delivery could be best justified for which of the following scenarios?

A) Stable patient population with long-term care and family needs
B) Acute care surgical unit with predictable postsurgical outcomes and many technical procedures
C) Pediatric intensive care unit that heavily involves families as well as patients
D) Home health care environment with patients who have varying degrees of acute illness

Question 8

You are the nurse manager of a nursing service organization that provides around-the-clock care to patients in their homes.To achieve an optimal outcome for a patient who is recovering from a hip replacement,the nursing staff will probably follow the nursing care guidelines presented in which of the following?

A) Nursing care plan
B) Physician's orders
C) Critical pathway
D) Clinical practice guidelines

Question 9

When comparing functional nursing and primary nursing,a nurse manager,after evaluating particular models of nursing care for potential adoption,determines that patient and nurse satisfaction in primary nursing are

A) similar to those in functional nursing.
B) not of significance in either model.
C) low in comparison with that in functional nursing.
D) high in comparison with that in functional nursing.

Question 10

During times of nursing shortage and increased nursing costs in health care,which of the following nursing care delivery models might come under greatest scrutiny?

A) Case method
B) Team nursing
C) Functional nursing
D) Nurse case management

Question 11

The nurse manager at a cardiac rehabilitation unit was asked to select a care delivery model.Which of the following methods would be the most cost effective?

A) Functional method
B) Case management method
C) Primary care method
D) Team method

Question 12

Complex care of acutely ill patients is required on a surgical unit,in which differentiated nursing practice is its model of care delivery.The concept of differentiated nursing practice is based on

A) licensure status.
B) experience in the agency.
C) leadership capabilities.
D) education and expertise.

Question 13

When interviewing an applicant for a position,the nurse manager describes the unit's care delivery system as one in which each nursing assistant is cross-trained to perform specific tasks and in which the RNs handle all intravenous medications,admissions,and discharge teaching.The nurse applicant knows this nursing care delivery strategy to be

A) the case method.
B) functional nursing.
C) primary nursing.
D) nurse case management.

Question 14

A patient complains to you that she has no idea who "her nurse" is on any given day."I ask one nurse for my pills,and she says,'That is not my job.' I ask the pill nurse about my lab tests,and she says that I should ask another nurse." The nursing care delivery model most likely to be employed in this situation is

A) differentiated practice.
B) team nursing.
C) functional nursing.
D) case management.

Question 15

In an acute care unit,the nurse manager utilizes the functional nursing method as the care delivery model.The nurse manager's main responsibility is the needs of which of the following?

A) The department
B) The unit
C) Staff members
D) The patient

Question 16

In a small rural nursing home,a director of nursing decides,because of a shortage of nurses,to implement a partnership model to help with certain tasks.What combination of health care providers constitutes a partnership care delivery model?

A) RN and licensed practical nurse/licensed vocational nurse
B) RN and RN
C) RN and medication assistants
D) RN and certified nurses' aides

Question 17

The functional nursing model might be particularly effective in which of the following?

A) Promoting communication among diverse team members
B) Facilitating multiple perspectives on the total care of a patient
C) Avoiding patient-provider conflict
D) Developing competence and confidence in unlicensed workers

Question 18

To effectively delegate in a team nursing environment,the RN team leader must be familiar with the legal and organizational roles of each group of personnel and must

A) be able to effectively communicate with patients.
B) build relationships with physicians.
C) be able to adapt to daily changes in staffing.
D) adapt in communicating information to the supervisor.

Question 19

A nurse manager questions the true difference between primary nursing and total patient care.After careful consideration of both models,the nurse manager concludes that primary nursing differs significantly from total patient care in which way?

A) Breadth of nursing knowledge and expertise required
B) Intention to provide holistic nursing
C) Time period of accountability
D) Levels and types of assessment

Question 20

For a nurse manager in the functional nursing model,which approach will assist in maintaining staff satisfaction in this specific model?

A) Rotation of task assignments
B) Frequent opportunities for in-service education
C) Orientation to job responsibilities and performance expectations
D) Team social events in off hours

Question 21

In the hiring of nurses during the transition from team nursing to a primary nursing model,Benner's (2001)work suggests that you give priority to nurses who are at least at which level of competency?

A) Advanced beginner
B) Competent
C) Proficient
D) Novice

Question 22

You are considering putting forward a proposal to move the model of care from team nursing to a primary nursing hybrid: a patient-focused care model.In considering this proposal,you recognize that significant costs specific to operationalizing this model are related to which of the following?

A) Implementation of an all-RN staff complement
B) Significant changes in the physical structure of units
C) Orientation of staff to new roles and responsibilities
D) Testing and piloting technology at the patient's bedside

Question 23

Case-managed care may enhance profit in a for-profit health organization by

A) minimizing costs in areas of high resource consumption.
B) combining licensed and nonlicenced care providers in delivering patient care.
C) increasing reimbursement from third-party payers.
D) reducing the amount of technology used to support clinical decision-making.

Question 24

When hiring a case manager for a rehabilitation setting,you are most likely to consider which of the following?

A) A registered nurse with a master's degree
B) A physiotherapist with a background in stroke rehabilitation
C) A social worker with a background in counselling
D) A health care provider with advanced background who is focused on patient and outcome

Question 25

In considering whether to accept a job offer in a hospital in which the synergy model of care is used,you expect that which of the following is the driver of the necessary nurse competencies for practising within this model?

A) Educational background of the nurse
B) Patient population characteristics
C) Interdisciplinary health care teams
D) National nurse-to-patient ratios

Question 26

The chief nursing officer implements the team nursing model on the acute care units.Expectations of the team leader include which of the following?

A) Being attentive to the needs of the organization
B) Being newly graduated with a baccalaureate degree
C) Having several years of clinical nursing practice
D) Being attentive to the needs of the patient
E) Being attentive to the needs of the staff