Deck 12: Intercultural Dynamics in the International Company

Question 1

Discuss the stages in the development of effective diverse teams.

Answer 1

Not answer

Question 2

The creation of intercultural synergies is an on-going task of intercultural teams.

Answer 2

True

Question 3

Mapping of differences is the first step in building effective team dynamics.

Answer 3

False

Question 4

The willingness of individual team members to map differences is influenced by each member's cultural background.

Question 5

Once a merger is completed,the work of intercultural teams is completed.

Question 6

Mapping of differences should be avoided because it calls attention to differences rather than similarities.

Question 7

Before team members of diverse teams discuss their differences,they should become aware of their own preferences.

Question 8

Why do teams fail,and what can be done to improve teams?

Question 9

Culturally diverse teams will make better decisions than culturally homogeneous teams.

Question 10

The effectiveness of intercultural teams is influenced by corporate culture

Question 11

Equalizer teams treat everyone equally and,therefore,have better results.

Question 12

Discuss the case,Hana,a Joint Venture Between Health Snacks and Toka Foods,in view of the cultural knowledge you have gained during the semester.Use the questions at the end of the case as a guide in your analysis.

Question 13

Team members in destroyer teams are unable to overcome their differences.

Question 14

Creator teams build on the diversity of team members to create a new synergy out of various viewpoints.

Question 15

The text illustrates the intercultural business communication process as the interaction of three variables: culture,business,and communication.Identify at least five sub-variables for each of these three components and discuss their impact on the intercultural business communication process.

Question 16

As the three variables,culture,business,and communication,interact,a new construct emerges that is bigger than the sum of the three variables.

Question 17

As international businesses rely increasingly on team work,the effectiveness of intercultural teams becomes important.What steps should intercultural teams take to assure that they live up to their potential?

Question 18

The traditional communication model does not provide details of the complexity of the relationship between people.

Question 19

Mapping refers to locating the subsidiaries of an international business around the globe.

Question 20

Discuss the case,What Else Can Go Wrong?,in view of the cultural knowledge you have gained during the semester.Use the questions at the end of the case as a guide in your analysis.

Question 21

Which of the following is least effective in building synergies? In order to build on potential synergies of cultural diversity,companies need to

A)Create awareness of the process of intercultural business communication
B)Set clear deadlines by which team building needs to be completed
C)Develop an understanding of the dynamics of culturally diverse groups
D)Place the communication process and dynamics of diverse teams in the context of corporate strategy

Question 22

Intercultural teams fall into three categories.Which one is not one of the categories discussed in the chapter?

A)Destroyer teams
B)Charger teams
C)Equalizer teams
D)Creator teams

Question 23

With the right strategy diverse teams will always succeed.

Question 24

Which is least true? Intercultural business communication strategy

A)Results from the synergy of culture,business,and communication.
B)Focuses on the creation of a company language.
C)Is influenced by corporate policies.
D)Changes over time.

Question 25

Which of the following statements is not true?

A)In the beginning of the DaimlerChrysler merger,intercultural training focused mostly on the "how" of culture.
B)The corporate language of DaimlerChrysler is English.
C)Since both Daimler and Chrysler are automobile companies,culture did not play a significant role in the merger.
D)To facilitate the merger,the company appointed 28 integration teams.

Question 26

As the business environment changes,the intercultural business communication strategy will change as well.

Question 27

Which is true? The traditional business communication model

A)Illustrates the complexity of the relationship between people.
B)Shows the basics of team dynamics .
C)Indicates that communication is an interactive two-way process.
D)Is useless because it does not show the role of technology in modern communication.

Question 28

Team building of diverse teams goes through steps.Which is the appropriate sequence of the steps?

A)Creating self-awareness,mapping of differences,bridging differences and identifying synergies,developing an intercultural business communication strategy,assessing results.
B)Creating self-awareness,developing an intercultural business communication strategy,mapping of differences,bridging differences and identifying synergies,assessing results.
C)Developing an intercultural business communication strategy,creating self-awareness,mapping of differences,bridging differences and identifying synergies,assessing results.
D)Mapping of differences,creating self-awareness,bridging differences and identifying synergies,developing an intercultural business communication strategy,assessing results.

Question 29

Developing intercultural business communication competence

A)Is only necessary in international businesses.
B)Is not necessary in domestic businesses.
C)Results in new synergies
D)Refers to speaking a foreign language.