Deck 1: The Information Age in Which You Live: Changing
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Deck 1: The Information Age in Which You Live: Changing
1
If you wanted to ensure that your business maintains a competitive edge,what should be one of your main concerns when purchasing technology?
A)The new technology communicates with existing systems
B)Standard operating procedures are supported so that innovative employees can focus on new markets
C)The new technology is consistent with the technology owned by your customer base
D)The new technology enables you to be innovative and move into new markets
A)The new technology communicates with existing systems
B)Standard operating procedures are supported so that innovative employees can focus on new markets
C)The new technology is consistent with the technology owned by your customer base
D)The new technology enables you to be innovative and move into new markets
D
2
Which of the following is the overarching function of management information systems?
A)To support the technological needs of management
B)To supply management with needed information
C)To ensure the compatibility of executive applications within an organization
D)To create and sustain a competitive advantage
A)To support the technological needs of management
B)To supply management with needed information
C)To ensure the compatibility of executive applications within an organization
D)To create and sustain a competitive advantage
D
3
Why do we consider technology invasive?
A)Technology is an integral part of our personal,as well as our professional,lives
B)Technology is so pervasive that we believe we cannot live without it
C)Technology invades our personal thoughts
D)Technology requires that most modern employees work more than 40 hours per week
A)Technology is an integral part of our personal,as well as our professional,lives
B)Technology is so pervasive that we believe we cannot live without it
C)Technology invades our personal thoughts
D)Technology requires that most modern employees work more than 40 hours per week
A
4
Which of the following is the least important resource within MIS?
A)Technology
B)Methods
C)People
D)Information
A)Technology
B)Methods
C)People
D)Information
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5
What does it mean to live in the "digital age"?
A)Payment for goods is made with hard cash
B)Living,working,learning,and playing in a digital world
C)Accessing information over the Internet
D)Being born after 1990
A)Payment for goods is made with hard cash
B)Living,working,learning,and playing in a digital world
C)Accessing information over the Internet
D)Being born after 1990
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6
Which question does not support a business' efforts to support and maintain a competitive edge?
A)Can this technology lower the cost of operating our business?
B)Can this technology increase our customer base?
C)Can this technology make the company look better?
D)Can this technology enhance our innovative efforts?
A)Can this technology lower the cost of operating our business?
B)Can this technology increase our customer base?
C)Can this technology make the company look better?
D)Can this technology enhance our innovative efforts?
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7
Which of the following deals with the planning for,development,management,and use of information technology?
A)E-commerce
B)Management information systems
C)Administration technologies
D)Strategic systems
A)E-commerce
B)Management information systems
C)Administration technologies
D)Strategic systems
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8
What is the difference between how you would purchase technology compared to the way businesses purchase technology?
A)Your purchase is based upon money availability; businesses are based upon competitive advantage
B)Your purchase is based upon personal taste; businesses purchases are based on industry standards
C)Businesses usually buy essential technology; your purchases may be unnecessary
D)Businesses focus on strategy; you focus on enjoyment
A)Your purchase is based upon money availability; businesses are based upon competitive advantage
B)Your purchase is based upon personal taste; businesses purchases are based on industry standards
C)Businesses usually buy essential technology; your purchases may be unnecessary
D)Businesses focus on strategy; you focus on enjoyment
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9
Management information systems (MIS)focuses on which of the following?
A)Strategic decisions
B)Tasks related to information processing and management
C)Tactical applications
D)Decision support and analytical systems
A)Strategic decisions
B)Tasks related to information processing and management
C)Tactical applications
D)Decision support and analytical systems
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10
What percentage of today's Fortune 500 companies are technology companies?
A)5%
B)10%
C)25%
D)50%
A)5%
B)10%
C)25%
D)50%
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11
What should you understand first when analyzing the technology needs of your business?
A)The industry in which your business operates
B)The technology standards emerging with new systems
C)The computing skills of your IT staff
D)The competition
A)The industry in which your business operates
B)The technology standards emerging with new systems
C)The computing skills of your IT staff
D)The competition
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12
What is management information systems (MIS)?
A)The study of information systems used by top management
B)The integration of computer tools with business processes
C)A type of business acquisition approach to technology
D)A business discipline that deals with the use of information technology (IT)
A)The study of information systems used by top management
B)The integration of computer tools with business processes
C)A type of business acquisition approach to technology
D)A business discipline that deals with the use of information technology (IT)
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13
Management information systems,or MIS,is a(n)_____ field of study.
A)Emerging
B)Project-oriented
C)Tactical
D)Academic
A)Emerging
B)Project-oriented
C)Tactical
D)Academic
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14
We are now living in the _____ when most workers focus on the production of knowledge in their jobs.
A)Industrial age
B)Knowledge age
C)Information age
D)Technology age
A)Industrial age
B)Knowledge age
C)Information age
D)Technology age
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15
Compared to the agricultural age where the work force focuses on the production of food,we now work in the _____ age where the focus has shifted to the production of knowledge.
A)Information age
B)Industrial age
C)Knowledge age
D)Technology age
A)Information age
B)Industrial age
C)Knowledge age
D)Technology age
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16
Which of the following is not a key resource of MIS?
A)People
B)Information
C)Technology
D)Methods
A)People
B)Information
C)Technology
D)Methods
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17
After you understand your competition and its affects on your industry,what should you do next?
A)Identify the limitations of technology
B)Define the knowledge base of your workforce
C)Align your strategies,processes,and technology with your understanding of your industry
D)Determine your long-term goals and how these differ from your current thinking
A)Identify the limitations of technology
B)Define the knowledge base of your workforce
C)Align your strategies,processes,and technology with your understanding of your industry
D)Determine your long-term goals and how these differ from your current thinking
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18
When a business is analyzing its technology needs,it should follow a series of steps.Which of the following is not one of these steps?
A)Assess the state of competition and industry pressures affecting it
B)Determine the business strategies that are critical to its success
C)Determine the type of technology that employees are comfortable working with
D)Align technology with important business processes
A)Assess the state of competition and industry pressures affecting it
B)Determine the business strategies that are critical to its success
C)Determine the type of technology that employees are comfortable working with
D)Align technology with important business processes
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19
If you wanted to ensure that your business maintains a desirable return on your investment with technology,what should be one of your main concerns?
A)Your technology helps streamline costs without sacrificing quality
B)You give the appearance of technological sophistication
C)Your management systems are consistent with industry standards
D)Your strategic systems are technologically advanced
A)Your technology helps streamline costs without sacrificing quality
B)You give the appearance of technological sophistication
C)Your management systems are consistent with industry standards
D)Your strategic systems are technologically advanced
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20
Should a business' decisions about its technology drive its business strategy?
A)Yes,if the decision is about management information systems (MIS)
B)Yes,if the decision is about strategic information systems (SIS)
C)There are times that technology should drive strategy and vice versa
D)No,business strategy should drive decisions about its technology
A)Yes,if the decision is about management information systems (MIS)
B)Yes,if the decision is about strategic information systems (SIS)
C)There are times that technology should drive strategy and vice versa
D)No,business strategy should drive decisions about its technology
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21
What is business intelligence or BI?
A)Interrelated and stored data about a person,object,or event
B)Collective information about a business' customers,competitors,partners,environment,and operations
C)An enterprise-wide set of common and interrelated data
D)Data that has a particular meaning with a specific context
A)Interrelated and stored data about a person,object,or event
B)Collective information about a business' customers,competitors,partners,environment,and operations
C)An enterprise-wide set of common and interrelated data
D)Data that has a particular meaning with a specific context
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22
When does information exhibit quality?
A)When there is an abundance of it
B)When it leads to business intelligence
C)When it is pertinent,relevant,and useful to you
D)When you have access to it 24/7
A)When there is an abundance of it
B)When it leads to business intelligence
C)When it is pertinent,relevant,and useful to you
D)When you have access to it 24/7
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23
What is the difference between information and business intelligence (BI)?
A)Information is about a specific situation; business intelligence is about internal and external conditions and how they will affect strategy
B)Information is based upon facts or objective data; business intelligence is based on perceptions
C)Information leads to strategic thinking; business intelligence leads to tactical thinking
D)Information is based on processed knowledge; business intelligence is based on processed information
A)Information is about a specific situation; business intelligence is about internal and external conditions and how they will affect strategy
B)Information is based upon facts or objective data; business intelligence is based on perceptions
C)Information leads to strategic thinking; business intelligence leads to tactical thinking
D)Information is based on processed knowledge; business intelligence is based on processed information
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24
A complete set of information about customer ages,gender,buying habits,and buying preferences is an example of _____.
A)Information
B)Database
C)Customer breakdown
D)Business intelligence
A)Information
B)Database
C)Customer breakdown
D)Business intelligence
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25
Having access to information from any location that you're working from is an example of the _____ quality attribute of information.
A)Timeliness
B)Relevance
C)Form
D)Location
A)Timeliness
B)Relevance
C)Form
D)Location
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26
In addition to the intellectual assets that are needed to succeed in today's competitive environment,what do contemporary organizations need?
A)IT systems capable of capturing,organizing,and disseminating these assets
B)A lot of good fortune
C)Cutting-edge technology
D)Cutting-edge technology and superior data analysts
A)IT systems capable of capturing,organizing,and disseminating these assets
B)A lot of good fortune
C)Cutting-edge technology
D)Cutting-edge technology and superior data analysts
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27
Which of the following is gained from business intelligence (BI)?
A)Knowledge
B)Information
C)Competitive data
D)Comparative analysis
A)Knowledge
B)Information
C)Competitive data
D)Comparative analysis
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28
Having access to information that spans a period of time is an example of the _____ quality attribute of information.
A)Validity
B)Relevance
C)Timeliness
D)Period data
A)Validity
B)Relevance
C)Timeliness
D)Period data
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29
A complete picture of customer ages is an example of _____.
A)Information
B)Database
C)Customer breakdown
D)Business intelligence
A)Information
B)Database
C)Customer breakdown
D)Business intelligence
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30
To be successful in today's competitive environment,what must a company have?
A)Competitive data
B)Expansive databases
C)Wisdom
D)Intellectual assets (data,information,business intelligence,and knowledge)
A)Competitive data
B)Expansive databases
C)Wisdom
D)Intellectual assets (data,information,business intelligence,and knowledge)
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31
Information has many attributes that help define its quality.Which of the following is not one of these attributes?
A)Timeliness
B)Abundance
C)Location
D)Form
A)Timeliness
B)Abundance
C)Location
D)Form
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32
What is information?
A)Data that is stored about a person,object,or event in a database or transaction file
B)A collection of related records
C)Data that has a particular meaning within a specific context
D)A collection of facts about an organization's internal and external environment
A)Data that is stored about a person,object,or event in a database or transaction file
B)A collection of related records
C)Data that has a particular meaning within a specific context
D)A collection of facts about an organization's internal and external environment
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33
Having access to information when you need it is an example of the _____ quality attribute of information.
A)Timeliness
B)Form
C)Location
D)Relevance
A)Timeliness
B)Form
C)Location
D)Relevance
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34
What is data?
A)Information that has a particular meaning within a specific context
B)Raw facts that describe some phenomenon
C)A collection or set of information about a particular person,object,or event
D)Records that are stored in a database or transaction file
A)Information that has a particular meaning within a specific context
B)Raw facts that describe some phenomenon
C)A collection or set of information about a particular person,object,or event
D)Records that are stored in a database or transaction file
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35
What is the term for raw facts that describe a particular phenomenon?
A)Facts
B)Data
C)Detail
D)Items
A)Facts
B)Data
C)Detail
D)Items
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36
The compilation of average SAT scores for students enrolled in your college,along with an analysis of enrollment information and a statistical analysis of these scores compared to competitive schools,is an example of _____.
A)Data
B)Information
C)Knowledge
D)Business intelligence
A)Data
B)Information
C)Knowledge
D)Business intelligence
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37
What is the difference between data and information?
A)There is no difference between the two terms; they can be used interchangeably
B)Data is stored,information is not
C)Information is intelligence,data is not
D)Data is unprocessed and will turn into information once it is processed
A)There is no difference between the two terms; they can be used interchangeably
B)Data is stored,information is not
C)Information is intelligence,data is not
D)Data is unprocessed and will turn into information once it is processed
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38
The grade you earn for a specific course is an example of _____.
A)Data
B)Information
C)Knowledge
D)Business intelligence
A)Data
B)Information
C)Knowledge
D)Business intelligence
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39
On which group of people does business intelligence collect knowledge?
A)Customers and business partners
B)Competition and competitive environment
C)Internal operations
D)All of the above
A)Customers and business partners
B)Competition and competitive environment
C)Internal operations
D)All of the above
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40
Your overall GPA is an example of _____.
A)Data
B)Information
C)Knowledge
D)Business intelligence
A)Data
B)Information
C)Knowledge
D)Business intelligence
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41
In a downward information flow,how is data passed?
A)From management to operations
B)From operations to tactical
C)From tactical to strategic
D)From the user to the group
A)From management to operations
B)From operations to tactical
C)From tactical to strategic
D)From the user to the group
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42
If you offered your expert opinion about some expected outcome,what type of organizational information are you offering?
A)External
B)Subjective
C)Objective
D)Judgment
A)External
B)Subjective
C)Objective
D)Judgment
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43
Having an audio file that describes current environmental factors that you can listen to while walking to a meeting is an example of the quality attribute _____.
A)Form
B)Validity
C)Relevance
D)Mode
A)Form
B)Validity
C)Relevance
D)Mode
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44
What is the single most important resource in any organization?
A)Money
B)Opportunity
C)Technology
D)People
A)Money
B)Opportunity
C)Technology
D)People
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45
Garbage-in-garbage-out is related to which quality attribute?
A)Timeliness
B)Location
C)Form
D)Authority
A)Timeliness
B)Location
C)Form
D)Authority
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46
What is objective information?
A)Information gathered from an expert
B)External information
C)Raw data
D)Quantifiable information
A)Information gathered from an expert
B)External information
C)Raw data
D)Quantifiable information
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47
What does information granularity refer to?
A)The quantity of data
B)The quality of data
C)The strength of data
D)The detail in data
A)The quantity of data
B)The quality of data
C)The strength of data
D)The detail in data
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48
Having access to information in a usable form is an example of the _____ quality attribute of information.
A)Validity
B)Relevance
C)Form
D)Mode
A)Validity
B)Relevance
C)Form
D)Mode
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49
If a business sends information to its partners,suppliers,or distributors,what type of information flow is this considered?
A)Horizontal
B)Outward/inward
C)Downward
D)Upward
A)Horizontal
B)Outward/inward
C)Downward
D)Upward
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50
Having access to credible information is an example of the _____ quality attribute of information.
A)Weight
B)Relevance
C)Application
D)Validity
A)Weight
B)Relevance
C)Application
D)Validity
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51
If the marketing department were to pass information to the finance department,what type of information flow is this considered?
A)Downward
B)Horizontal
C)Upward
D)Outward
A)Downward
B)Horizontal
C)Upward
D)Outward
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52
Within an organization information will flow in four basic directions.Which of the following describes the movement of data from operations to management?
A)Upward
B)Downward
C)Horizontal
D)Outward/inward
A)Upward
B)Downward
C)Horizontal
D)Outward/inward
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53
What is information technology (IT)?
A)The theory of applying technology to organizations
B)A set of tools that help you work with and process information
C)Organizational systems
D)The hardware within an organization
A)The theory of applying technology to organizations
B)A set of tools that help you work with and process information
C)Organizational systems
D)The hardware within an organization
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54
At upper organizational levels,information exhibits _____ granularity.
A)Low-levels of
B)High-levels of
C)Coarse
D)Complete
A)Low-levels of
B)High-levels of
C)Coarse
D)Complete
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55
At lower organizational levels,information exhibits _____ granularity.
A)Low-levels of
B)High-levels of
C)Concentrated
D)Fine
A)Low-levels of
B)High-levels of
C)Concentrated
D)Fine
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56
Wikipedia.org is a contemporary web site providing definitions and descriptions of many concepts.Wikipedia is not peer-reviewed (a group of peers or experts do not verify the quality of information).Because of this,Wikipedia may not demonstrate which of the following quality attributes?
A)Relevance
B)Validity
C)Authority
D)Weight
A)Relevance
B)Validity
C)Authority
D)Weight
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57
What is external information?
A)Information about the environment
B)Outsourced information
C)Information purchased from a consultant
D)Data obtained from a competitor
A)Information about the environment
B)Outsourced information
C)Information purchased from a consultant
D)Data obtained from a competitor
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58
What is internal information?
A)Operational information
B)Private,business information
C)Secured information
D)Business intelligence
A)Operational information
B)Private,business information
C)Secured information
D)Business intelligence
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59
If your team member brought information to your group that he/she obtained from a flash news story broadcasted over the Internet,what quality attribute should you be concerned about?
A)Validity
B)Timeliness
C)Relevance
D)Form
A)Validity
B)Timeliness
C)Relevance
D)Form
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60
What is subjective information?
A)Operational information
B)Strategic information
C)Unprocessed data
D)Speculations
A)Operational information
B)Strategic information
C)Unprocessed data
D)Speculations
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61
How is RAM different from a CPU?
A)RAM usually sits outside the computer; the CPU is located inside the computer
B)The CPU is able to process data; RAM only holds it
C)RAM is the real brain of the computer,not the CPU
D)RAM is an obsolete CPU
A)RAM usually sits outside the computer; the CPU is located inside the computer
B)The CPU is able to process data; RAM only holds it
C)RAM is the real brain of the computer,not the CPU
D)RAM is an obsolete CPU
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62
What category of technology does a keyboard fall into?
A)Output device
B)Telecommunications device
C)Connecting device
D)Input device
A)Output device
B)Telecommunications device
C)Connecting device
D)Input device
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63
Which type of device allows you to enter information and commands into a computer?
A)Output
B)Input
C)Transmission
D)Data entry
A)Output
B)Input
C)Transmission
D)Data entry
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64
How does technology affect ethics?
A)Generally there is little difference in the ethical dilemmas facing today's society compared to 50 years ago
B)Because business systems are based on logic,today's problems can be solved easily
C)As a society,we are able to collect large amounts of data and regularly analyze the affects of technology on society
D)Technology increases the complexity of ethical dilemmas faced by our society
A)Generally there is little difference in the ethical dilemmas facing today's society compared to 50 years ago
B)Because business systems are based on logic,today's problems can be solved easily
C)As a society,we are able to collect large amounts of data and regularly analyze the affects of technology on society
D)Technology increases the complexity of ethical dilemmas faced by our society
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65
Being socially and ethically responsible requires individual accountability and accountability for which of the following?
A)The evolution of our culture
B)Protecting your organization against the actions of others
C)Forming of technology-laws
D)Technological innovation and usage
A)The evolution of our culture
B)Protecting your organization against the actions of others
C)Forming of technology-laws
D)Technological innovation and usage
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66
If you needed to connect your flash drive to your computer,what type of hardware device would you need?
A)Storage
B)Connecting
C)Telecommunications
D)Output
A)Storage
B)Connecting
C)Telecommunications
D)Output
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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67
What are ethics?
A)The set of laws established for a nation
B)Standards that define acceptable or prohibited behavior
C)Principles and standards that guide our behavior toward other people
D)Religious customs
A)The set of laws established for a nation
B)Standards that define acceptable or prohibited behavior
C)Principles and standards that guide our behavior toward other people
D)Religious customs
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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68
What is software?
A)The physical devices and the set of instructions that your computer executes
B)The set of instructions that your hardware executes to carry out specific tasks
C)The standards followed by the computer industry to ensure that your physical devices can communicate with each other
D)The programming language used by your computer system
A)The physical devices and the set of instructions that your computer executes
B)The set of instructions that your hardware executes to carry out specific tasks
C)The standards followed by the computer industry to ensure that your physical devices can communicate with each other
D)The programming language used by your computer system
Unlock Deck
Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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69
What is hardware?
A)The set of instructions that your computer executes
B)The physical devices and the set of instructions that your computer executes
C)The physical devices that make up a computer
D)The set of standards followed by the computer industry
A)The set of instructions that your computer executes
B)The physical devices and the set of instructions that your computer executes
C)The physical devices that make up a computer
D)The set of standards followed by the computer industry
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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70
Which type of device allows you to store information in a computer?
A)Storage
B)CPU
C)Telecommunication
D)Communication
A)Storage
B)CPU
C)Telecommunication
D)Communication
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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71
Which type of device allows you to send and receive information from another computer?
A)Telecommunication
B)Telepathy
C)CPU
D)RAM
A)Telecommunication
B)Telepathy
C)CPU
D)RAM
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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72
Which of the following terms is used to define the set of instructions that a computer executes to carry out a specific task for you?
A)Software
B)Utilities
C)Set of instructions
D)Rules
A)Software
B)Utilities
C)Set of instructions
D)Rules
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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73
If you were visiting Disney World and you used its touch-screen monitors to locate a restaurant,what type of hardware device would you be using?
A)Input
B)Connecting
C)Input and Output
D)Storage
A)Input
B)Connecting
C)Input and Output
D)Storage
Unlock Deck
Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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74
Which of the following is more subjective and open to cultural interpretations?
A)Laws
B)Regulations
C)Ethics
D)Organizational rules
A)Laws
B)Regulations
C)Ethics
D)Organizational rules
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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75
Which type of device allows you to see or hear the results of information-processing requests?
A)Transmission
B)Output
C)RAM
D)CPU
A)Transmission
B)Output
C)RAM
D)CPU
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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76
What part of a computer system temporarily holds information and instructions while they are being processed?
A)ROM
B)RAM
C)Input
D)Data entry
A)ROM
B)RAM
C)Input
D)Data entry
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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77
Which of the following terms is used to define the physical devices that make up a computer?
A)Chassis
B)Systems
C)Hardware
D)Computer tools
A)Chassis
B)Systems
C)Hardware
D)Computer tools
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
k this deck
78
Which of the following statements best describes a technology-literate knowledge worker?
A)A computer savvy worker
B)A content expert who is comfortable with a computer
C)A worker who knows how and when to apply technology
D)A worker who is knowledgeable about emerging technology
A)A computer savvy worker
B)A content expert who is comfortable with a computer
C)A worker who knows how and when to apply technology
D)A worker who is knowledgeable about emerging technology
Unlock Deck
Unlock for access to all 184 flashcards in this deck.
Unlock Deck
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79
Which category of technology allows you to see,hear,or recognize the results of your information-processing requests?
A)Output device
B)Telecommunication device
C)Connecting device
D)CPU
A)Output device
B)Telecommunication device
C)Connecting device
D)CPU
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Unlock for access to all 184 flashcards in this deck.
Unlock Deck
k this deck
80
Which of the following statements best describes an information-literate knowledge worker?
A)A worker who can define what information is needed and where to obtain it
B)A worker who understands the information once it is received
C)A worker who can act appropriately based on the information he or she obtains
D)A worker who can define needed information,obtain it,understand it,and act appropriately because of it
A)A worker who can define what information is needed and where to obtain it
B)A worker who understands the information once it is received
C)A worker who can act appropriately based on the information he or she obtains
D)A worker who can define needed information,obtain it,understand it,and act appropriately because of it
Unlock Deck
Unlock for access to all 184 flashcards in this deck.
Unlock Deck
k this deck