Deck 9: Third-Party Intervention

Question 1

One risk of informal intervention is "becoming the enemy."

Answer 1

True

Question 2

When an authority listens to both sides of a dispute,questions the parties to the conflict,and then renders a judgment that both parties have agreed ahead of time to accept,which of the following intervention strategies is at play?

A)Adjudication
B)Arbitration
C)Facilitation
D)Mediation
E)Conciliation

Answer 2

B

Question 3

Mediation works best when conflicting parties:

A)are emotionally mature.
B)have a disproportionate distribution of power.
C)have religious differences.
D)lack the motivation to resolve their differences on their own.
E)are involved in extreme rather than moderate levels of conflict.

Answer 3

A

Question 4

Because mediation relies on agreements developed by all of the parties to the conflict,mediation brings which of the following advantages to other forms of dispute resolution?

A)Solutions are more likely to be creative.
B)A mutual stake in the resolution is promoted.
C)Solutions are more likely to involve a compromise.
D) It costs less than adjudication.
D)Mediations are faster than other forms of dispute resolution.

Question 5

According to the text,"informal mediation" isn't effective; conflicting parties should always hire a trained professional.

Question 6

Being a "coach" requires the same skills as being a good friend to a person in conflict.

Question 7

Adjudication assumes that conflicting parties are able to solve their own conflicts.

Question 8

Which of the following is not a limitation of mediation?

A)Some people are not willing to work collaboratively with their "enemy."
B)It requires the parties to be involved in their own decision-making process.
C)Parties have to be committed to working on the conflict.
D)If physical abuse has been present in the relationship,it may be difficult to deal with the power imbalance.
E)Small disputes are not worth the effort.

Question 9

Which of the following is a similarity between arbitration and adjudication?

A)Both reinforce the assumption that conflicting parties can resolve their own disputes.
B)Both require the voluntary participation of conflicting parties.
C)Both empower a third party to decide the outcome of a conflict.
D)Both are settled outside of courts.
E)Both require the mediator of conflicts to personally know the conflicting parties.

Question 10

Which of the following statements is false?

A)Children can be effectively trained as mediators.
B)Mediators need to be masters of the process.
C)The mediator's job is not to advocate solely on behalf of one of the parties.
D)Mediation takes many different forms in different contexts.
E)Mediators need to be content experts in the area of dispute.

Question 11

Victim-Offender Restitution (VOR)is a specialized form of mediation designed for cases in which someone is guilty of a crime.

Question 12

A "guardian ad litem" serves as a child advocate in the adjudication system.

Question 13

Which of the following contexts would be appropriate for mediation?

A)Marital disputes
B)Workplace disputes
C)Teacher-student disagreements
D)Conflict amongst members of a homeowners' association
E)All of the answers are correct.

Question 14

When power between two parties is highly imbalanced,adjudication is likely to be a suitable form of third-party intervention.

Question 15

Which of the following is not an advantage of mediation?

A)Mediation allows the conflicting parties to disagree on the settlement.
B)Mediation reduces the cost of protracted disputes.
C)Mediation increases satisfaction with the outcomes of the dispute.
D)Mediation enhances relationships among people.
E)Mediation reduces the recurrence of conflict.

Question 16

Which form of alternative dispute resolution gives parties the most control in determining their own solutions to their conflict?

A)Conciliation
B)Mediation
C)Arbitration
D)Facilitation
E)Litigation

Question 17

Mediation,by definition,allows participants to manage their own conflicts,and ultimately,their outcomes.

Question 18

According to the text,"taking a side" in mediation is okay,as long as the third party is still working to help both parties.

Question 19

Which of the following is a potential advantage of using adjudication to manage conflicts?

A)No advantages exist.
B)Parties will have a firm decision on who is right.
C)Children are usually very satisfied in custody disputes.
D)Power imbalances may be corrected.
E)Less money is spent.

Question 20

Mediators control the "process" of communication,not the outcomes of the mediation.

Question 21

"I Stole Your TV" is an example of:

A)a specialized form of mediation designed for cases in which one person is guilty of a crime.
B)the court system gone awry.
C)a specialized type of counseling.
D)binding arbitration.
E)people who refuse to collaborate.

Question 22

A cultural form of dispute management involving parties working on their conflicts in front of others can be found in:

A)Hawaii.
B)Malaysia.
C)Native American traditions.
D)the culture of the Kalahari Bushman.
E)All of the answers are correct.