Deck 14: Using Technology to Manage Information

Question 1

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
Malicious software programs such as worms, viruses, and Trojan horses designed to infect computer systems are known as _____.

Answer 1

i

Question 2

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A(n) _____ is an executive responsible for managing a firm's information system and related computer technologies.

Answer 2

a

Question 3

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A(n) _____ is an information system that provides direct assistance to businesspeople to make decisions and choose courses of action.

Answer 3

c

Question 4

Define databases and describe how they are obtained and their uses.

Question 5

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
_____ consist of raw facts and figures that may or may not be relevant to business decisions.

Question 6

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A(n) _____ is a computer program that imitates human thinking through complicated sets of if-then rules.

Question 7

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
Telephones connected via _____ use personal computers with broadband connections in place of a traditional phone jack.

Question 8

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
_____ uses powerful servers to store applications software and databases for users to access via the Web.

Question 9

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A company network that links employees via Internet tools is called a(n) _____.

Question 10

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A centralized integrated collection of data resources is known as a(n) _____.

Question 11

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
_____ consists of a network of smaller computers running special software.

Question 12

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A(n) _____ is an outside company that specializes in providing both computers and the application support for managing information systems of business clients.

Question 13

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A(n) _____ is a network of PCs that have been infected with one or more data-stealing viruses.

Question 14

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A secure connection between two points on the Internet is known as a(n) _____.

Question 15

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A computer network that connects machines within a limited area is called a(n) _____.

Question 16

Explain the difference between data and information.

Question 17

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
A system that allows top managers to access a firm's primary databases is called a(n) _____.

Question 18

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
_____ is a wireless network that connects various devices and allows them to communicate with one another through radio waves.

Question 19

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
The purpose of a(n) _____ is to limit data transfers to certain locations and log system use so that managers can identify threats to a system's security.

Question 20

MATCHING
Complete the following using the terms listed.
a.CIO
b.VoIP
c.decision support system
d.firewall
e.application service provider
f.virtual private network
g.WiFi
h.intranet
i.malware
j.local area network
k.data
l.grid computing
m.expert system
n.executive support system
o.spyware
p.database
q.cloud computing
r.botnet
_____ software secretly gathers user information through the user's Internet connection without the user's knowledge.

Question 21

A database can best be described as ________.

A) data that has been converted into information
B) data gathered at random from a variety of sources
C) a centralized integrated collection of an organization's data resources
D) a loose collection of ideas

Question 22

Which of the following is considered information rather than data?

A) projected population growth in a target market
B) a measure of the effectiveness of a promotional strategy
C) income distribution in a target market
D) product sales in various categories

Question 23

Identify four significant trends regarding information systems.

Question 24

Ron is a salesperson and is visiting one of his largest clients. Before the visit, he reviewed the client's past purchases. Ron used the firm's ________ system.

A) executive information
B) decision support
C) database management
D) enterprise resource planning

Question 25

Hannah is a television executive whose team conducted demographic research for new programs. Hannah will be expected to write a detailed ________ report about the impact of this study and the effect of the network's marketing strategy.

A) data
B) groupware
C) database
D) information

Question 26

Describe a wide area network and explain how companies use it.

Question 27

Explain the differences between a virus, a worm, and a Trojan horse.

Question 28

Which of the following statements best describes the purpose of a management information system?

A) It assists the human resources department with research on employee benefit costs.
B) It provides management with feedback from sales meetings.
C) It provides information on internal operations and external intelligence for use in decision making.
D) It assists the accounting department with budget information.

Question 29

Bridgette, a chief executive officer, reviews the internal performance of her company's stock, as well as market trends for the industry. To access this information, Bridgette uses a(n) ________.

A) enterprise planning resources
B) executive support system
C) expert system
D) decision support system

Question 30

Provide the five important tasks for off-site data storage.

Question 31

Describe at least two ways in which common cybercrimes occur.

Question 32

Describe two tips for communication etiquette for using wireless devices.

Question 33

One of the largest online databases is owned by ________.

A) IBM
B) the U.S. Census Bureau
C) the Federal Trade Commission (FTC)
D) Microsoft

Question 34

An information system that provides relevant data to help businesspeople choose the appropriate course of action is called a(n) _____.

A) decision support system
B) expert system
C) executive information system
D) database management system

Question 35

Provide examples of ethical concerns regarding information technology and information systems.

Question 36

Explain the difference between hardware and software. Give examples of both.

Question 37

The person who directs a firm's management information systems and related computer operations is often called the ________.

A) financial advisor
B) chief information officer
C) executive information manager
D) chief executive officer

Question 38

List and briefly explain the most widely used applications of computers.

Question 39

Brandon is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. Brandon is using an ________.

A) expert system
B) enterprise resource planning system
C) executive support system
D) application service provider

Question 40

Raw facts and figures are _____.

A) data
B) information
C) a management information system
D) a decision support system

Question 41

The largest type of computer system with the most extensive storage capacity and the fastest processing speeds is a ________.

A) hand held device
B) personal computer
C) mainframe computer
D) midrange system

Question 42

Which of the following is the most recent development in laptop computers?

A) PDA
B) tablet PC
C) minicomputer
D) netbook

Question 43

James is putting together a presentation for senior management analyzing a potential new market. He is using his computer to create charts and graphs that he will then show as slides. Which of the following software programs is James most likely using?

A) Microsoft Word
B) Microsoft Excel
C) Microsoft Windows
D) Microsoft PowerPoint

Question 44

All of the following devices are computer hardware EXCEPT a ________.

A) monitor
B) printer driver
C) fax machine
D) mouse

Question 45

Which of the following is an application program?

A) Unix
B) Java
C) Microsoft Windows
D) Microsoft Excel

Question 46

________ tie geographical regions together using long-distance telephone lines or satellite transmissions.

A) Local area networks
B) Executive information systems
C) Database systems
D) Wide area networks

Question 47

Which of the following is a storage device?

A) thumb drive
B) modem
C) CRT monitor
D) scanner

Question 48

Margaret would like her company to fund a worthwhile project and has accumulated valuable charts and graphs regarding market shares, territories, and projected sales. In order to achieve maximum impact, Margaret should communicate her information to the company's senior executives using a ________.

A) staging software
B) desktop publishing
C) presentation software
D) production software

Question 49

Which of the following is a reason for the increasing popularity of notebook computers?

A) more computing capacity than midrange systems
B) limited displays
C) faster processing speeds
D) higher prices

Question 50

All Walmart stores have satellite dishes that link stores together with the company's headquarters. Walmart is using a(n) ________.

A) wide area network
B) enterprise resource system
C) expert system
D) local area network

Question 51

The software which controls the basic workings of the computer system is called a(n) _____.

A) expert
B) executive information system
C) database
D) operating system

Question 52

An expert system would most likely be used to ________.

A) retrieve sales data
B) determine the status of a customer's order
C) determine the optimal layout of a plant
D) access relevant data from the company's database

Question 53

Amelia is sitting at her computer, analyzing the financial impact of an increase in her company's sales growth rate. Amelia is probably using a ________ program.

A) spreadsheet
B) presentation
C) word processor
D) desktop publishing

Question 54

Jose purchases a new game for his computer. He loads the program onto the computer's hard drive. Jose has purchased a(n) ________.

A) output device
B) processing device
C) application software
D) operating system

Question 55

A program that performs specific tasks that the user wants to carry out is called ________.

A) financial software
B) the operating system
C) a management information system
D) application software

Question 56

Electronic spreadsheets ________.

A) are special software used to create graphics
B) can replace managerial judgment in decision making
C) are used for numerical and statistical data
D) are very difficult to use

Question 57

Brian works in the mortgage loan department of a bank. He enters information on credit applications into the bank's computer system. The system has a program that evaluates the loan application and gives it a score. Brian is using a(n) ________.

A) expert system
B) enterprise resource planning system
C) decision support system
D) information interface

Question 58

Bill is sitting at his computer preparing a new sales brochure. The brochure combines high-quality type, graphics, and photographs. What type of software is Bill likely using to create the brochure?

A) word processing program
B) desktop publishing program
C) presentation graphics program
D) spreadsheet program

Question 59

On Zaxen.com, homebuyers enter information regarding their preferred home location, price, and features. Using an ________, the website automatically displays real estate properties that match the homebuyer's criteria.

A) executive information system
B) encryption
C) application service provider
D) expert system

Question 60

A computer program that imitates human thinking is a(n) ________.

A) information interface
B) decision support system
C) enterprise resource planning system
D) expert system

Question 61

Sylvia belongs to several online card clubs. When she downloaded a recommended bridge game, she unknowingly received a ________, which ultimately damaged the hard drive on her computer.

A) cloud program
B) software application
C) Trojan horse
D) network firewall

Question 62

Alberto purchased a company and discovered that his employees were using different operating systems. Instead of spending considerable time and expense getting everyone on the same system, Alberto established a(n) ________ to create company bulletin boards, share documents, and conduct online conference.

A) extranet
B) intranet
C) botnet
D) Internet

Question 63

Deciding how to prevent system failures along with the ability to continue operations if computer systems fail is called ________.

A) disaster recovery planning
B) information systems management
C) advanced computer security
D) virus protection

Question 64

Salvador downloaded some company information into a spreadsheet so that he could work on it at home. When he returned to work, he inserted his memory card into his company computer. Within minutes, all of his hard drive files were corrupted. The most likely cause of this was a(n) ________.

A) malfunctioning computer
B) intranet failure
C) computer virus
D) bad operating system

Question 65

Unlike Wi-Fi 's relatively limited geographic coverage area, generally around 300 feet, a single _____ access point can provide coverage over many miles.

A) intranet
B) VPN
C) Wi-Max
D) VoIP

Question 66

Jose's company has installed a system to make data transmission secure. Therefore, he can use the Internet to send and receive sensitive data. Jose's company has installed a(n) ________.

A) virtual private network
B) wide area network
C) intranet
D) extranet

Question 67

Broxton, an information technology manager at Baron Inc., needs intranet in the new building that the company has purchased. Instead of spending money on wired network, Broxton decides that he will use a wireless intranet service. He needs intranet around 300-feet radius. Broxton can provide wireless intranet using _____ in the building.

A) botnet
B) Wi-Fi
C) Wi-Max
D) VoiP

Question 68

All of the following are advantages of VoIP, EXCEPT ________.

A) increased flexibility
B) increased security
C) lower cost
D) additional features

Question 69

Data alone are of limited value to a company.

Question 70

Rebecca is on a business trip. From her hotel, she uses her computer to access her company's network, checking her e-mail and calendar. Rebecca's company has a(n) ________.

A) internet
B) botnet
C) intranet
D) extranet

Question 71

Ramon, a software engineer at Frensen Inc., needs to develop high-quality graphic illustrations for presentation at his next team meeting. In the context of application software, he must use _____ software to accomplish this.

A) desktop publishing
B) spreadsheet
C) database
D) word processing

Question 72

Raxstock.com, an online retailer, desires to find shopping trends of its customers to make advertising campaigns more effective. Therefore, it uses a special type of program that works through the Internet and gathers this information secretly from customer's browsing history. In the context of security and ethical issues affecting information systems, Raxstock.com is using a _____.

A) worm
B) botnet
C) spyware
D) bug

Question 73

Which of the following statements is true about intranets?

A) Intranets require a Windows operation system.
B) Intranets can be accessed by anyone with an Internet connection.
C) Intranets provide secure connections between two points on the Internet.
D) Intranets allow information sharing within a company network.

Question 74

An outside supplier used for providing computer and program support for managing an information system is known as ________.

A) an application service provider
B) an application maintenance provider
C) utility maintenance provider
D) on-demand service provider

Question 75

Which of the following is an unreasonable response to potential computer problems?

A) using online storage services
B) limiting computer access to only a handful of senior managers
C) installing extra hardware in a secure location
D) routinely backing up software and data

Question 76

A program that attaches itself to other programs and changes programs or destroys data is a(n) ________.

A) computer virus
B) purge program
C) inoculation program
D) operational program

Question 77

Isabelle's office in south Florida was destroyed by a hurricane last year, and she lost numerous company documents. After relocating, Isabelle took no chances and implemented ________, in which she backed up her data in a secure online storage service.

A) enterprise resource planning
B) firewall
C) encryption
D) disaster recovery planning

Question 78

Sales figures are an example of data.

Question 79

Jenny, a computer science student at Canyon University, purchases a new computer for her software programming needs. She must install _____ on her computer to make it work.

A) Linux
B) Adobe InDesign
C) Intuit QuickBooks
D) Quicken

Question 80

Brandon, a software engineer at Texotel Inc., finds that his company's current systems have relatively lower capacity to handle computing needs of the company. Texotel is a medium-sized company. In this context, Brandon must use _____ to create a virtual mainframe to solve this computing need.

A) cloud computing
B) grid computing
C) distributed computing
D) on-demand computing