Deck 11: Informing and Persuading

Question 1

When assessing internet sources, what would alert you the source is not valid?

A) The information was posted recently
B) there are no authors or sources listed
C) The advertisements on the website link to scholarly journals
D) The source has hyperlinks related to similar topics

Answer 1

B

Question 2

Credibility of the information being presented can be established by __________.

A) using quotes
B) using statistics
C) using personal examples
D) listing or mentioning the sources

Answer 2

D

Question 3

Informative speakers should be _________, while persuasive speeches should be _________.

A) objective; subjective
B) objective; objective
C) subjective; objective
D) subjective; subjective

Answer 3

A

Question 4

Rashid's company is considering adopting a new policy. A competitor adopted the same policy and received bad press. He thinks that they too will receive bad publicity if they adopt the policy. Rashid is using ____________.

A) inductive reasoning
B) deductive reasoning
C) analogical reasoning
D) logical reasoning

Question 5

Mentioning previous work experience, awards, and recognitions is one way of establishing ___________.

A) ethos
B) pathos
C) logos
D) rapport

Question 6

Tom recently gave a presentation at work highlighting the problems with customer service. He asks all his coworkers to spend an extra thirty minutes each day handling customer complaints. This is an example of:

A) motivation
B) coaching
C) call to action
D) leadership

Question 7

Which philosopher viewed credibility as central to any effective rhetoric?

A) Quintilian
B) Aristotle
C) Socrates
D) Plato

Question 8

Passive agreement is a goal of what kind of presentation?

A) informative
B) solicitation
C) call to action
D) persuasive

Question 9

Which of the following is an example of a specific purpose?

A) I want my employees to understand and follow the new dress code policy.
B) I want to persuade my team.
C) I would like ABC Company to select us as the bank to serve their employees' banking needs.
D) a and c

Question 10

What supporting material would you use to supplement the logos of your persuasive argument?

A) statistics
B) quotes
C) examples
D) all of the above

Question 11

During a recent poverty awareness event, Sara incorporated pictures of starving children into her presentation. This persuasive appeal is known as:

A) ethos
B) pathos
C) logos
D) cognitive dissonance

Question 12

Which of the following should be included in a persuasive speech?

A) pathos and logos
B) pathos, logos, and ethos
C) pathos and ethos
D) ethos and logos

Question 13

During persuasive speeches, if the presenter wants the audience to take some sort of action, they are seeking ___________.

A) passive agreement
B) active agreement
C) active agreement and call to action
D) passive agreement and call to action

Question 14

Which philosopher wrote The Art of Rhetoric?

A) Plato
B) Aristotle
C) Homer
D) Socrates

Question 15

Formal presentations and opportunity presentations are identical in __________ and ___________.

A) preparation, presentation
B) length, format
C) timing, setting
D) goal, result

Question 16

Marcus is trying to persuade his managers to give an extra day off for Thanksgiving break by reminding them that they want employees to be happy, and that holiday breaks make employees happy. This type of persuasion is _________.

A) inductive reasoning
B) deductive reasoning
C) cognitive dissonance
D) causal reasoning

Question 17

Roman wishes to introduce a new drinking water system to his office and do away with the bottled water vending machine. He asks the audience to raise their hands if they like to waste money and plastic. He then asks the audience to raise their hands if they would like to save money and the environment. Roman is using what technique to persuade his audience?

A) cognitive dissonance
B) analogical reasoning
C) causal reasoning
D) logical reasoning

Question 18

Presentational excellence is important because _____________.

A) Presentations serve as a tool to motivate employees and communicate effectively about business goals.
B) Presentational excellence must be present in order to achieve professional excellence.
C) Product presentations, team huddles, running meetings, press conferences, special events, and other forms of oral communication reveal something about you as a professional.
D) all of the above

Question 19

Cindy is concerned that her presentation does not follow a logical sequence. Which persuasive appeal should she work on before making her presentation?

A) ethos
B) logos
C) pathos
D) outlining

Question 20

Emotional appeal should be included in ___________.

A) informative speeches
B) persuasive speeches
C) informative and persuasive speeches
D) neither informative nor persuasive speeches

Question 21

Explain what ethos, logos, and pathos are in terms of making public presentations and how each would function.

Question 22

Disagreeing with an idea is referred to as active disagreement.

Question 23

List and describe four types of reasoning used in persuasive speeches that guide the audience through the argument.

Question 24

Quotes should not be used when establishing credibility.

Question 25

A specific purpose is a declarative sentence telling the listeners what you want them to understand/know or believe by the end of your presentation.

Question 26

Aristotle's persuasive appeals are: ethos, pathos, and logos.

Question 27

Internet sources require special attention when validating their credibility.

Question 28

Robert is giving a speech at his local YMCA. He begins by emphasizing that he has grown up in this neighborhood and has seen many of the same problems as other members in the audience. Robert is:

A) making an emotional appeal
B) baiting the audience
C) establishing common ground
D) making an informative appeal

Question 29

Why is ethos important to a persuasive presentation?

A) it highlights your use of clear, factual knowledge on the subject
B) it helps produce imagery to help the audience connect emotionally with the topic
C) ethos keeps the audience from considering other possibilities
D) ethos establishes your credibility on the subject

Question 30

Developing a clear organizational structure will enhance both informative and persuasive speeches.

Question 31

Meetings can be an excellent change to give an opportunity presentation.

Question 32

Using an argument that is flawed or incoherent is a violation of:

A) ethos
B) pathos
C) logos
D) rhetoric
True/False

Question 33

Including emotional appeal to a persuasive speech will cause the speaker to lose credibility.

Question 34

Relying solely on personal anecdotes to inform an audience is effective because it builds speaker credibility.

Question 35

Jennifer's company starts off every day with an casual meeting where any employee can talk about issues or concerns regarding the department. Jennifer's company is using ________.

A) formal presentation
B) huddles
C) impromptu presentation
D) active agreement

Question 36

Alice was recently criticized for the poor performance of her store this quarter. When Alice stated that profits for the company overall were down for the quarter, she mentioned that recent highway construction in front of her store was the main reason for low profits. She presented reports that compared store sales along the highway versus other stores in her town to prove her point. This is an example of:

A) inoculation
B) inductive reasoning
C) deductive reasoning
D) cognitive dissonance

Question 37

Describe the basics of a successful informative presentation.

Question 38

Speakers should point out other possible causes when persuading with a causal reasoning technique.