Deck 12: Dealing With Employee-Management Issues and Relationships

Question 1

Historically,managers were less concerned about productivity and more concerned with friendly relations with coworkers.

Answer 1

False

Question 2

A union that consists of members who are all skilled specialists in a particular trade is called an industrial guild.

Answer 2

False

Question 3

A union is an employee organization that has the main goal of representing its members in employee-management negotiation concerning job-related issues.

Answer 3

True

Question 4

A craft union is an organization of skilled specialists in a particular craft or trade.

Question 5

Some business observers contend that the previous success of labor unions is a reason for the decline of labor unions.

Question 6

Some contend that the main reason membership in labor unions has declined in recent years has been the passage of anti-labor legislation in the late 1980s that guaranteed all employees of a firm the same wages and benefits whether they joined a union or not.

Question 7

One of the things that labor is interested in is fair and competent management.

Question 8

Even in their infancy,the main goal of most labor unions was to provide members with increased management power.

Question 9

During its early years,the AFL tried to expand as rapidly as possible by recruiting both skilled and unskilled workers.

Question 10

Most historians view the increase in union membership in the United States as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20^th century.

Question 11

The first national labor organization,the Knights of Labor sought to gain enough political power to restructure the entire U.S.economy.

Question 12

The presence of formal labor organizations in the United States dates back to the late 1700s.

Question 13

Today labor unions have seen a revitalization of support and union membership has increased significantly.

Question 14

Samuel Gompers was the most important leader of the American Federation of Labor during its early years.

Question 15

Throughout most of American history,the relationship between managers and employees has been fairly smooth.

Question 16

The Knights of Labor was the first truly national labor organization in the United States.

Question 17

Labor unions played a major role in establishing minimum wage laws,child-labor laws,and improvements in job safety.

Question 18

The Knights of Labor,the first national labor organization,offered membership to all working people,including employers.

Question 19

In its early years,the AFL (American Federation of Labor)limited its membership to skilled workers.

Question 20

The AFL (American Federation of Labor)was initially intended to be a single craft union.

Question 21

Samuel Gompers believed that collective bargaining was likely to be an ineffective way for unions to achieve their objectives.

Question 22

Union membership is likely to rise in the coming decade,because the same economic and political conditions that gave rise to unions in the late 19^th and early 20^th centuries are now reappearing.

Question 23

The National Labor Relations Act gave labor the legal justification to pursue collective bargaining and other key labor issues.

Question 24

John L.Lewis broke with the American Federation of Labor (AFL)in 1935 over membership issues and formed a rival group known as the Congress of Industrial Organizations (CIO).

Question 25

The Industrial Revolution slowed the growth of unions by creating a rapidly rising standard of living for most workers.

Question 26

A yellow-dog contract required workers to agree not to join a union as a condition of their employment.

Question 27

Abraham was an unskilled worker who toiled 10 hours a day on an assembly line during the early and mid 1930s.His hours were long,his wages were low and his working conditions were unsafe and unpleasant.Abraham would probably be more sympathetic to the views of John L.Lewis than to those of Samuel Gompers.

Question 28

The initial objective of the American Federation of Labor (AFL)was to provide union membership to workers in all industries.

Question 29

Outspoken critics of today's labor unions believe that these organizations have lost their focus.They contend that they no longer represent the rights of workers,as much as they are concerned with the vitality and strength of the union itself.

Question 30

The process by which a union is recognized by the NLRB as the authorized bargaining agent for a group of workers is called collective bargaining.

Question 31

The Zendor Corporation operates a manufacturing plant in Bellridge.The work is arranged in an assembly line and is performed by semiskilled and unskilled workers.These workers are looking into obtaining union representation.The type of union they would belong to would be classified as an industrial union.

Question 32

The Norris-LaGuardia Act prohibits firms from requiring workers to agree not to join a union as a condition of their employment.

Question 33

For 20 years,the CIO was a major rival of the AFL in the contest for leadership of the labor movement.

Question 34

A major difference between early labor organizations in the United States and today's labor unions is that the early labor groups often were temporary organizations that disbanded after achieving a short-range goal,while today's unions are permanent organizations.

Question 35

The Norris-LaGuardia Act made it more difficult for unions to legally recruit new members.

Question 36

Today,more than 55 national and international labor unions are affiliated with the AFL-CIO.

Question 37

The growth and strength of organized labor has always depended on one thing: the state of the economy.

Question 38

The Knights of Labor and the American Federation of Labor were actually very similar in their aims,tactics,and membership.The only major difference was in the effectiveness of their leaders.

Question 39

In 1955,after the passage of the Taft-Hartley Act,the AFL and CIO merged to create the AFL-CIO.

Question 40

Membership in industrial unions was strictly limited to skilled craftspeople.

Question 41

The Taft-Hartley Act strengthened unions by giving them the right to engage in featherbedding and secondary boycotts.

Question 42

The Taft-Hartley Act allowed states to pass laws that prohibited compulsory union membership.

Question 43

Last week,Angie was approached by two of her coworkers during the lunch break pressuring her to sign a card check in favor of organizing a union.The card check is currently a NLRB (National Labor Relations Board)approved method of finalizing unionization.

Question 44

A card check is a method of openly soliciting signatures in favor of the organization of a union.

Question 45

The Wagner Act established the first minimum wage for workers.

Question 46

The NLRB oversees the decertification of unions.An employer (the company owners)can petition and seek the signatures of 30% of the employees in order to decertify the union - in other words,officially,the union could no longer represent the employees in any bargaining negotiations.

Question 47

The workers at the Kerriton Company are unhappy with the way their union has been representing them.The Wagner Act allows these workers to take away the union's right to represent them through a process known as decertification.

Question 48

Once a union is certified to represent a group of workers,decertification is not a consideration or future possibility.

Question 49

During an interview with Zytex company representative,Hillary was told that Zytex faces intense competition and management believes that the only way the company can survive is to have a nonunion workforce.Therefore,all workers Zytex hires must sign an employment contract stating that they agree not to join a union while they work for Zytex.This requirement by Zytex is illegal in the United States.

Question 50

Under the Wagner Act,the National Labor Relations Board can establish a labor union in an organization if it finds evidence of substantial labor abuse within that organization.

Question 51

Collective bargaining is the process whereby union and management representatives negotiate a labor-management agreement,or contract,for workers.

Question 52

The NLRB (National Labor Relations Board)has created procedures that union advocates must follow in order to organize a union at a place of business.The multi-step procedure culminates with a secret vote by the employees of the organization.

Question 53

Union representatives currently prefer secret ballot voting because they do not want to intimidate employees into voting for a union by asking them to outwardly sign a card check in favor of unions.

Question 54

One goal of the Landrum-Griffin Act was to clean up union corruption.

Question 55

Jake remembers his grandfather telling him about going to work at 16 years of age in the coal mines of southern Illinois.In order to get the job,he had to agree to a yellow-dog contract.Essentially this meant he would only get the job if he agreed not to join a union.

Question 56

Jenna is a member of a union team that is negotiating with management to obtain a labor contract for the workers represented by the union.Jenna is involved in contract arbitration.

Question 57

The National Labor Relations Act gave employees the right to form and join labor organizations and the right to engage in activities such as strikes and boycotts.

Question 58

The main objectives of organized labor,better wages and shorter hours,have remained remarkably stable over time.

Question 59

The Taft-Hartley Act gave more power to management.

Question 60

The Norris-LaGuardia Act prohibited courts from issuing injunctions against nonviolent union activities.

Question 61

Unions in Europe historically have held more influence in the workplace than unions have in the United States.

Question 62

A union shop agreement is illegal in states that have passed right-to-work laws.

Question 63

According to the Reaching Beyond Our Borders box in Chapter 12,global labor movements are forming to emphasize the setting of global labor standards.

Question 64

The AFL-CIO was a major supporter of the NAFTA agreement to expand trade and commerce among the nations of the United States,Canada,and Mexico.

Question 65

The Taft-Hartley Act made the union shop agreement illegal in all states.

Question 66

Under a closed shop agreement,workers must agree not to join a union in order to keep their jobs.

Question 67

Under an agency shop agreement,only union members are represented at the bargaining table.

Question 68

A grievance is a charge by managers that the union is not abiding by the terms of the negotiated labor-management agreement.

Question 69

During the 1970s,the primary objective of most labor unions was to gain additional pay and benefits for their members.

Question 70

The sources of many grievances include overtime rules,promotions,layoffs,and job assignments.

Question 71

Under a union shop agreement,workers must belong to a union before they can be hired.

Question 72

The vast majority of grievances filed by union members are negotiated and resolved by shop stewards and supervisory managers.

Question 73

Under an open shop agreement,workers have the option to join or not join a union,if one is present in the workplace.

Question 74

During the 1980s unions became increasingly concerned with the issues of job security and union recognition.

Question 75

A union security clause in a labor-management agreement stipulates that employees who benefit from a union must either officially join or at least pay dues to the union.

Question 76

In an agency shop agreement,workers who do not belong to the union must pay a union fee or pay regular union dues.

Question 77

Until passage of the Taft-Hartley Act,under a closed shop agreement,a company could only hire workers who already belonged to a union.

Question 78

The negotiated labor-management agreement clarifies the terms and conditions under which labor and management agree to function over a specified period of time.

Question 79

Wage rates,hours of work,employee benefits,and job rights and seniority are issues covered in a typical negotiated labor-management agreement.

Question 80

The AFL-CIO has supported offshore outsourcing as a method of increasing work opportunities for union members.