Deck 3: Ethics and Social Responsibility: Character Doesnt Stay Home When We Go to Work

Question 1

Beliefs that good grades are obtained through good study habits or luck in getting the "right" test questions or sitting beside "smart" friends are all examples of __________.*

A) good ethics
B) instrumental values
C) moral-rights
D) terminal values

Answer 1

B

Question 2

John is a department manager. Some of those who report to him are his after work buddies. Because of this, John often lets his buddies violate department policies while insisting that others follow them. John is guilty of not adhering to the __________ view of moral reasoning.

A) moral rights
B) protective
C) utilitarian
D) justice

Answer 2

D

Question 3

__________ are a set of standards for what is right and wrong in our conduct.*

A) Laws
B) Policies
C) Ethics
D) Practices

Answer 3

C

Question 4

__________ justice focuses on treating people fairly regardless of personal characteristics.

A) Instrumental
B) Procedural
C) Interactional
D) Distributive

Question 5

__________ values are preferences regarding the means to a desired end.

A) Ethical
B) Instrumental
C) Terminal
D) Righteous

Question 6

The belief that ethical behavior treats all people impartially and fairly is called the __________ view.

A) individual
B) fair
C) justice
D) moral rights

Question 7

XYZ Company has been hit hard by the latest recession. The president has ordered a 10% reduction in the workforce across the board. This decision might be justified as ethical using the __________ approach to moral reasoning.

A) utilitarian
B) individual
C) moral rights
D) justice

Question 8

__________ is "right" or "good" in the context of a governing moral code.

A) Legal behavior
B) Individual behavior
C) Management behavior
D) Ethical behavior

Question 9

Sam is graduating from college and is looking for a position as a first line production manager and would like to become the president someday. He knows what he wants to do in the future, but he also wants to work for a firm with a culture that matches his personal values. This is an example of __________ values.

A) terminal
B) fixed
C) instrumental
D) utilitarian

Question 10

The belief that ethical behavior respects and protects fundamental rights is called the __________ view.

A) moral rights
B) protective
C) utilitarian
D) justice

Question 11

__________ justice focuses on the fair application of policies and rules to all.*

A) Interactional
B) Procedural
C) Fair
D) Distributive

Question 12

Sam, a college student, wants to be president of a company someday, but he also wants to raise a family and enjoy recreational activities. Sam is focused on his __________ values.*

A) terminal
B) future
C) instrumental
D) long term

Question 13

Bill is a business unit manager at Good Products Inc. He has inadvertently come across a competitor's business plan. Bill's first thought is to keep it and use it against the competitor. However, he returns it without looking at it because he feels that long term it is not in his best interest. Bill has a(n) __________ view of moral reasoning.*

A) moral rights
B) religious
C) utilitarian
D) individualism

Question 14

Broad beliefs about what is appropriate behavior are called __________.

A) values
B) judgment
C) ethics
D) laws

Question 15

The __________ view considers ethical behavior to be that which delivers the greatest good to the greatest number of people.

A) best
B) utilitarian
C) justice
D) moral rights

Question 16

Personal beliefs such as honesty, caring, and integrity are called __________.*

A) beliefs
B) ideas
C) ethics
D) values

Question 17

The belief that ethical behavior advances long term self-interests is called the __________ view.

A) moral rights
B) justice
C) individualism
D) utilitarian

Question 18

If you argue for increasing the dues for your student organization in order to keep the club solvent, even though some of the members might not be able to afford the increase, you are taking the __________ approach to moral reasoning.*

A) individualistic
B) utilitarian
C) justice
D) moral-rights

Question 19

__________ values are preferences about desired end states.

A) Ethical
B) Instrumental
C) Terminal
D) Righteous

Question 20

__________ justice is the degree to which others are treated with respect.

A) Utilitarian
B) Distributive
C) Interactional
D) Moral rights

Question 21

If you are going on an international trip and your parents tell you "Don't do anything that you would not do at home," you are being told to practice ___________.

A) moral rights
B) moral absolutism
C) ethical imperialism
D) cultural relativism

Question 22

Someone who exposes unethical behavior on the part of others, often senior management, is a __________.

A) tattle tail
B) whistleblower
C) disloyal person
D) bad employee

Question 23

The __________ ethical position is most closely associated with ethical imperialism.

A) social universalist
B) moral absolutism
C) moral right
D) distributive justice

Question 24

Article __________ of the Universal Declaration of Human Rights, United Nations, states that everyone has the right to freedom of thought, conscience, and religion.

A) 1
B) 18
C) 23
D) 26

Question 25

Someone in the __________ stage of moral development is likely to make decisions based on social norms, meeting the expectations of others, and living up to agreed-upon obligations.

A) preconventional
B) conventional
C) postconventional
D) pastconventional

Question 26

__________ suggests that there is no one right way to behave and that ethics are dependent on the local culture.*

A) Procedural rights
B) Universalism
C) Ethical imperialism
D) Cultural relativism

Question 27

Which of the following is an example of the unethical behavior of discrimination at work?

A) Denying people a promotion because of their race or religion.
B) Taking bribes in return for making decisions favorable to another person.
C) Giving someone privileged information regarding the activities of a customer.
D) Using official stationery to make requests from community organizations.

Question 28

Common situations for unethical behavior at work include all of the following EXCEPT:

A) discrimination.
B) sexual harassment.
C) favoritism.
D) conflicts of interest. .

Question 29

Article __________ of the Universal Declaration of Human Rights, United Nations, states that everyone has the right to education.

A) 1
B) 18
C) 23
D) 26

Question 30

The preconventional stage in Kohlberg's Three Levels of Moral Development is based on __________ behavior.*

A) social-centered
B) self-centered
C) non-centered
D) principle

Question 31

The term __________ is used to describe an attempt by one culture to impose its values on another culture.*

A) moral rights
B) moral absolutism
C) ethical imperialism
D) cultural relativism

Question 32

What is the second step in dealing with ethical dilemmas?

A) Decide which option to follow
B) Recognize the ethical dilemma
C) Get the facts
D) Identify your options

Question 33

"No one will ever know about it" is an example of __________ unethical behavior.

A) eliminating
B) dismissing
C) acknowledging
D) rationalizing

Question 34

Sally's manager has asked her to do something that strongly violates her personal values. Sally is facing an __________.*

A) impossible situation
B) immoral judgment
C) instant crisis
D) ethical dilemma

Question 35

Well-thought out personal rules and strategies for ethical behavior are called __________.*

A) ethical dilemmas
B) ethical frameworks
C) ethical decisions
D) unethical behaviors

Question 36

The phrase "when in Rome, do as the Romans do" reflects which of the following ethical positions?

A) A moral rights view
B) Moral absolutism
C) Distributive justice
D) Cultural relativism

Question 37

The postconventional stage in Kohlberg's Three Levels of Moral Development is based on __________ behavior.

A) social-centered
B) self-centered
C) non-centered
D) principle-centered

Question 38

While not a justification for the responsibility of any of the involved parties, your author argues that a primary source of pressure leading to ethical dilemmas comes from __________.

A) society
B) bosses
C) employees
D) customers

Question 39

A(n) __________ is a situation that although offering potential benefit or gain may also be unethical.

A) ethical dilemma
B) imperial relativism
C) moral rights
D) interactional justice

Question 40

The conventional stage in Kohlberg's Three Levels of Moral Development is based on __________ behavior.

A) social-centered
B) self-centered
C) non-centered
D) principle

Question 41

Article 19 of the Universal Declaration of Human Rights, United Nations, states that everyone has the right to freedom of opinion and expression.

Question 42

Commutative justice is the degree to which others are treated with dignity and respect.

Question 43

Values tend to be quite flexible within individuals, so we can train employees to hold certain values.

Question 44

Many companies are developing a formal statement of values and standards called a __________.

A) statement of values
B) corporate beliefs statement
C) corporate values statement
D) code of ethics

Question 45

Fortunately, in deciding on what behavior is ethical, one can simply follow the "letter of the law."

Question 46

Ethical dilemmas often arise out of the conflicting desires of managers, employees, and customers.

Question 47

A(n) __________ manager fails to consider ethics.

A) moral
B) amoral
C) immoral
D) Theory X

Question 48

The individualism view of ethics is somewhat the reverse of the utilitarian view.

Question 49

Risk taking by entrepreneurs striving to solve pressing social issues is called __________.

A) socioeconomic dynamics
B) social entrepreneurship
C) corporate governance
D) entrepreneurial spirit

Question 50

The __________ view of corporate social responsibility is that business should focus on contributions to society, not just making profits.

A) socioeconomic
B) legal
C) classical
D) entrepreneurial

Question 51

The most common unethical acts by managers and supervisors include verbal, sexual, and racial harassment; misuse of company property; and giving preferential treatment.

Question 52

__________ responsibility exists when an organization earns a profit through the provision of goods and services desired by customers.

A) Economic
B) Legal
C) Ethical
D) Discretionary

Question 53

The __________ view of corporate social responsibility is that business should focus on the pursuit of profits.*

A) socioeconomic
B) legal
C) classical
D) entrepreneurial

Question 54

John is a middle manager. He chooses to stay out of ethical issues because "they are too messy." John is a(n) __________ manager.

A) moral
B) amoral
C) immoral
D) theory X

Question 55

One of the problems in stopping unethical behavior is that those who commit unethical acts often justify their actions in such a way as to make the actions seem acceptable to them.

Question 56

__________ is making use of natural resources to meet today's needs while also preserving and protecting the environment for use by future generations.

A) Abundant consumer
B) Protectionist business
C) Sustainable development
D) Environmental capital

Question 57

Of the following statements about whistleblowers, which is true?

A) Unfortunately, whistleblowers are never successful in getting changes made.
B) Whistleblowers are subjected to harassment, but fortunately, the law always protects them.
C) Whistleblowers are eager to act.
D) Whistleblowers careers may suffer.

Question 58

The group of all people and institutions directly impacted by a firm are called __________.

A) stock holders
B) general partners
C) interested parties
D) stakeholders

Question 59

According to one survey, almost 25% of U.S. workers admitted to committing unethically questionable acts within the past year.

Question 60

The obligation of an organization to its stakeholders as well as its own interests is called __________.*

A) altruism
B) corporate social responsibility
C) philanthropy
D) corporate interest

Question 61

__________ is defined as the code of moral principles that sets standards of conduct.

Question 62

The reason that managers have such a large share of the responsibility for ethical behavior is due to their power and ability to set the tone for the organization.

Question 63

A(n) __________ is a formal statement of values and ethical standards.

Question 64

The classical view of corporate responsibility is that the role of business is solely to maximize profits and shareholder value.

Question 65

Moral managers consider the ethical implications of their actions as a part of their normal approach to work.

Question 66

__________ are people and institutions most directly affected by an organization's performance.

Question 67

__________ justice focuses on treating people the same regardless of personal characteristics.

Question 68

__________ is "right" or "good" in the context of a governing moral code.

Question 69

__________ justice focuses on the fairness of exchanges or transactions.

Question 70

The highest level of social performance comes through the satisfaction of discretionary responsibility.

Question 71

The __________ view of moral reasoning considers whether people are treated impartially and fairly according to some applicable standard.

Question 72

__________ highlight the risks from public disclosure of one's actions.

Question 73

__________ are well-thought-out personal rules and strategies that serve to anchor our ethical decisions and actions.

Question 74

Research shows that ethics codes can guarantee good conduct.

Question 75

__________ is the obligation of the organization to act in ways that serve both its own interests and the interests of its stakeholders.

Question 76

The terms stakeholders and stockholders refer to the same group and are interchangeable.

Question 77

To increase the power and visibility of ethics codes, some companies have new employees sign an agreement to follow the code as a condition of employment.

Question 78

The underlying beliefs and attitudes that help to determine individual behavior are known as __________.

Question 79

__________ is the belief that there are universal values that apply to all people.

Question 80

The main reason for the actions of whistleblowers is the praise and recognition that comes from the companies that they help in uncovering problems.