Deck 19: The Final Phase: Evaluation and Termination

Question 1

Unlike unplanned terminations, planned terminations:​

A)​occur when the social worker becomes incapacitated.
B)​occur when the client withdraws prematurely from service.
C)​are not accompanied by abrupt disappearance from service.
D)​do not afford the social worker and client a chance to achieve the goals of closure.

Answer 1

C

Question 2

Which of the following is an example of termination due to temporal factors?​

A)Termination of social work students at the completion of an academic year​
B)​Termination of social workers due to lack of progress
C)​Termination of clients due to a breach of contract
D)​Termination of clients due to lack of necessary funds

Answer 2

A

Question 3

Which of the following questions helps measure client satisfaction?​

A)​How did you evaluate the outcomes of the session?
B)​Do you believe you needed additional services that were not provided?
C)​Are you in contact with other members of your group?
D)​How did you hear about our organization?

Answer 3

B

Question 4

Posttermination follow-up sessions provide an opportunity for the social worker to:​

A)​urge the client into prolonging his or her contract.
B)​conduct outcome evaluation using goal attainment scaling.
C)​give brief additional assistance for residual difficulties.
D)​conduct fidelity assessment of the helping program.

Question 5

Which of the following is a primary task of termination?​

A)Formulating a schedule for regular, informal meetings​
B)​Planning to maintain gains achieved
C)​Setting goals for future contracts
D)​Changing baseline measures for evaluation

Question 6

In the context of process evaluation, fidelity assessments evaluate:​

A)​clients' capacity to maintain the gains achieved during the helping process.
B)​the effectiveness of the processes used in the termination phase.
C)​the degree to which clients are satisfied with the service provided.
D)​how closely the skills used by a program match the design of the intervention.

Question 7

In the context of outcome evaluation, goal attainment scaling is best suited for clients who are:​

A)​motivated to complete their tasks.
B)​unreliable in reporting the results of their tasks.
C)​disinterested in tracking incremental steps toward service outcomes.
D)​most satisfied with the service provided by their social workers.

Question 8

In the context of outcome evaluation, _____ involve identifying the aspects of the helping process that were useful or detrimental to client progress.​

A)​diagnostic evaluation methods
B)​empirical evaluation methods
C)​summative evaluation methods
D)​formative evaluation methods

Question 9

In the context of outcome evaluation, through _____, a client is compared to himself or herself on baseline scores from earlier administrations.​

A)​single-subject designs
B)​fidelity assessments
C)​formative evaluation methods
D)​summative assessments

Question 10

When termination occurs because of the firing of the social worker, the social worker should:​

A)​fuel the client's anger to satisfy his or her desire for vindication.
B)​empathize with the client to the extent of overidentification.
C)​prevent the client from expressing his or her negative feelings and emotions.
D)​encourage the client to verbally express emotions and respond empathically to them.

Question 11

Social workers should terminate services when:​

A)​they discover that the client is unmotivated to complete tasks.
B)​the desired rate of progress is achieved.
C)​the desired goals are met.
D)​they discover new problems in the treatment process.

Question 12

Which of the following occurs in the monitoring phase of a maintenance strategy?​

A)​The dependence of the client on the social worker increases.
B)​The number and frequency of sessions decrease.
C)​Support systems become redundant.
D)​Development of new skills becomes negligible.

Question 13

Jason is a social worker. George, his client, showed symptoms of long-term suicidal ideation and committed suicide after a few months of therapeutic sessions. In this scenario, Jason should:​

A)​seek support and empathy from his supervisor.
B)​let his own family know about the loss.
C)​abstain from talking about the loss with his colleagues.
D)​refrain from engaging in postvention.

Question 14

Which of the following is an example of a client-initiated unplanned termination?​

A)Termination due to the completion of the contract​
B)​Termination due to the dismissal of the social worker from the agency
C)​Termination due to the unexpected death of the social worker
D)​Termination due to the social worker's incompetence to address the client's needs

Question 15

Which of the following statements is true of outcome evaluation?​

A)​It involves identifying aspects of the helping process that were useful or detrimental to client progress.
B)​It addresses how closely the skills used by a program match the design of the intervention.
C)​It involves assessing client progress by looking at changes in the severity of problems.
D)​It uses formative evaluation to determine whether the techniques used for intervention were delivered efficiently.

Question 16

Which of the following is an example of a planned termination?​

A)Termination due to the dissatisfaction of the client with the helping relationship​
B)​Termination due to the suicide of the client
C)​Termination due to the incapacitation of the social worker due to an accident
D)​Termination due to the transfer of the social worker

Question 17

In the context of process evaluation, quantitative fidelity measures include:​

A)focus groups with colleagues.​
B)​observation of sessions.
C)​audit interviews with clinicians.
D)​quality assurance data.

Question 18

Planned termination occurs when the:​

A)​social worker is not competent to address the client's needs.
B)​client withdraws prematurely from services.
C)​social worker leaves the helping relationship due to job change.
D)​client becomes incapacitated due to an accident.

Question 19

Simultaneous termination occurs when:​

A)​the social worker and the agency mutually dismiss the client because he or she is unmotivated.
B)​the client and the agency dismiss the social worker at the same time.
C)​the client and the social worker leave the agency at the same time.
D)​the client and the social worker mutually decide to terminate the helping relationship.

Question 20

Which of the following is an effective tool for measuring client satisfaction?​

A)An evaluation survey​
B)​Single-subject research
C)​A rapid assessment instrument
D)​Goal attainment scale

Question 21

Describe the strategies that can be used to maintain the gains achieved during the helping process.

Question 22

​Which of the following is a disadvantage of posttermination follow-up sessions?

A)​They inhibit clients from establishing appropriate attachments with social networks.
B)​They allow social workers to take away all support systems of clients.
C)​They give social workers the opportunity to discourage clients from continuing their efforts.
D)​They decrease opportunities for longitudinal evaluation of practice effectiveness.

Question 23

Describe the strategies that can be used to respond to clients who experience anger at termination.

Question 24

Describe the features of hybrid models of evaluation.

Question 25

By introducing the notion of follow-up sessions as an integral part of the helping process, social workers can:​

A)​avoid the risk of clients perceiving these sessions as failure.
B)​evade the rigorous formative evaluation sessions.
C)​help clients in identifying their goals.
D)​persuade clients to extend their contracts with the agency.

Question 26

In the context of consolidating gains and planning maintenance strategies, the decision to use rituals to mark termination should be based on the:​

A)​social worker's understanding of the client.
B)​length of the initial contract period.
C)​closure protocol followed by the social worker.
D)​social worker's satisfaction with the client's progress.

Question 27

Describe the strategies that can be used for managing unplanned terminations.

Question 28

Briefly explain unplanned terminations.