Deck 21: Informal Reports
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Deck 21: Informal Reports
1
Trip reports help managers monitor employee activities.
True
2
In a recommendation report,do not summarize the problem or situation; instead,provide only the recommended actions.
False
3
Progress reports for external clients should be delivered via email.
False
4
The two categories of informal report are and
.
.
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5
Analytical reports
(a)provide information.
(b)provide conclusions.
(c)evaluate and interpret information.
(d)a and b.
(e)a,b,and c.
(a)provide information.
(b)provide conclusions.
(c)evaluate and interpret information.
(d)a and b.
(e)a,b,and c.
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6
In a trip report,
(a)do not include the names of people and places.
(b)avoid personal impressions.
(c)express a willingness to answer follow-up questions.
(d)b and c.
(e)a,b,and c.
(a)do not include the names of people and places.
(b)avoid personal impressions.
(c)express a willingness to answer follow-up questions.
(d)b and c.
(e)a,b,and c.
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7
To give a colleague constructive criticism,write a report.
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8
Minutes serve as an official record of a meeting.
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9
Most informal reports are formatted as a memorandum.
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10
Periodic activity reports and progress reports provide readers with identical information.
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11
A peer review report is a type of recommendation report.
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12
Choose the most accurate option below.
(a)Progress reports are written for internal personnel only.
(b)Managers use progress reports to monitor employees and evaluate projects.
(c)Using the memo format for a progress report is appropriate for an internal audience.
(d)a and b.
(e)b and c.
(a)Progress reports are written for internal personnel only.
(b)Managers use progress reports to monitor employees and evaluate projects.
(c)Using the memo format for a progress report is appropriate for an internal audience.
(d)a and b.
(e)b and c.
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13
Types of informational reports include
(a)trip reports and peer review reports.
(b)progress reports,activity reports,and meeting minutes.
(c)feasibility and recommendation reports.
(d)peer review reports and progress reports.
(e)trip reports,meeting minutes,and recommendation reports.
(a)trip reports and peer review reports.
(b)progress reports,activity reports,and meeting minutes.
(c)feasibility and recommendation reports.
(d)peer review reports and progress reports.
(e)trip reports,meeting minutes,and recommendation reports.
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14
Feasibility reports and recommendation reports are similar in that they both
(a)have managers and other decision makers as their primary audience.
(b)emphasize expected rather than possible benefits.
(c)discuss the problem or situation before the recommendation.
(d)a and b.
(e)a,b,and c.
(a)have managers and other decision makers as their primary audience.
(b)emphasize expected rather than possible benefits.
(c)discuss the problem or situation before the recommendation.
(d)a and b.
(e)a,b,and c.
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15
Peer review reports should avoid suggesting alternative courses of action when providing constructive criticism.
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16
Feasibility reports provide the background of a problem but do not offer recommendations or possible solutions.
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17
Minutes are often distributed via email.
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18
reports summarize general activities during a specific time period,whereas reports summarize accomplishments on a specific project..
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19
For meeting minutes,do all of the following except
(a)list attendees.
(b)describe agenda items.
(c)include personal commentary.
(d)include a title and the meeting date.
(e)record all decisions made.
(a)list attendees.
(b)describe agenda items.
(c)include personal commentary.
(d)include a title and the meeting date.
(e)record all decisions made.
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20
When writing recommendation reports,
(a)begin with a long and detailed subject line.
(b)discuss the background in detail but keep the recommendation as brief as possible.
(c)use an obsequious tone.
(d)end with a list of benefits for taking action.
(e)make headings broad and general.
(a)begin with a long and detailed subject line.
(b)discuss the background in detail but keep the recommendation as brief as possible.
(c)use an obsequious tone.
(d)end with a list of benefits for taking action.
(e)make headings broad and general.
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21
Peer review reports
(a)begin by enumerating the negative points.
(b)support criticism by offering specific examples.
(c)are never written in memo format.
(d)avoid offering suggestions or resources.
(e)end by re-emphasizing all the negative points.
(a)begin by enumerating the negative points.
(b)support criticism by offering specific examples.
(c)are never written in memo format.
(d)avoid offering suggestions or resources.
(e)end by re-emphasizing all the negative points.
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