Deck 5: Writing

Question 1

Interoffice memos have two purposes. What are they?

Answer 1

Inform and persuade

Question 2

An action strategy for business communication is:

A) To confirm agreement
B) To seek agreement
C) To provide facts
D) To provide a point of view
E) None of the above

Answer 2

B

Question 3

List three of the seven questions you should ask yourself when revising a memo that you have written.

Answer 3

Answers will vary.

Question 4

In order to make your writing sound more like your speaking, you can:

A) End a sentence with a preposition
B) Use personal pronouns
C) Use contractions
D) All of the above
E) None of the above

Question 5

Research shows that your writing will be better received if it meets what three basic criteria?

Question 6

The best memos are:
B) Concise
C) Written in plain English
D) Organized
E) All of the above
F) None of the above

Question 7

It is acceptable to use boldface headings in a business memo.

Question 8

"Your request was approved by management" is an example of a passive sentence.

Question 9

When explaining something in writing, do not hesitate to use technical terminology since your readers should already be familiar with these terms.