Principles of Customer Relationship

338
Questions
338
Flashcards
14
Exams
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Exam 1 (10 Questions + Flashcards)

Principles of CRM

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Exam 2 (13 Questions + Flashcards)

History and Development of CRM

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Exam 3 (14 Questions + Flashcards)

Relationship Marketing and Customer Relationship Management

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Exam 4 (12 Questions + Flashcards)

Organization and CRM

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Exam 5 (12 Questions + Flashcards)

CRM and Data Management

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Exam 6 (9 Questions + Flashcards)

Technology and Data Platforms

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Exam 7 (11 Questions + Flashcards)

Database and Customer Data Development

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Exam 8 (50 Questions + Flashcards)

Sales Strategy and CRM

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Exam 9 (49 Questions + Flashcards)

CRM, Technology, and Sales

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Exam 10 (13 Questions + Flashcards)

Marketing Strategy and CRM

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Exam 11 (52 Questions + Flashcards)

CRM, Marketing Automation, and Communication

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Exam 12 (18 Questions + Flashcards)

CRM Program Measurement and Tools

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Exam 13 (23 Questions + Flashcards)

Privacy and Ethics Considerations

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Exam 14 (52 Questions + Flashcards)

The Future of CRM

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