Introduction to Psychology 10th Edition by Rod Plotnik,Haig Kouyoumdjian

Exercise 30

The ability to perceive and express emotion, understand and reason with emotion, and regulate emotion in oneself and others is called (a) _____. One reason researchers believe that emotional intelligence is important is that the better we understand how emotions operate, the better are our chances of finding a way to work out compromises between our strong (b) _____ feelings and our equally strong rational (c) _____. We are able to share emotions felt by others because of our (d) _____, which track the emotions of the person we are with and replicate the same emotions in us by activating our brains in the same way the other person's brain is activated.