Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Exercise 21

This course can help you dramatically improve your business communication skills. How much do you need to improve? This assessment exercise enables you to evaluate your skills with specific standards in four critical communication skill areas: writing, reading, speaking, and listening. How well you communicate will be an important factor in your future career-particularly if you are promoted into management, as many college graduates are.
Your Task. Either here or at www.cengagebrain.com, select a number from 1 (indicating low ability) to 5 (indicating high ability) that best reflects your perception of yourself. Be honest in rating yourself. Think about how others would rate you. When you finish, see a rating of your skills. Complete this assessment online to see your results automatically!
Total your score in each section. How do you rate?
22-25 Excellent! You have indicated that you have exceptional communication skills.
18-21 Your score is above average, but you could improve your skills.
14-17 Your score suggests that you have much room for improvement.
5-13 You need serious study, practice, and follow-up reinforcement.
Total your score in each section. How do you rate?
Where are you strongest and weakest? Are you satisfied with your present skills? The first step to improvement is recognition of a need. The second step is making a commitment to improve. The third step is following through, and this course will help you do that.