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book Essentials of Business Communication 8th Edition by Mary Ellen Guffey cover

Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Edition 8ISBN: 978-0324588002
book Essentials of Business Communication 8th Edition by Mary Ellen Guffey cover

Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Edition 8ISBN: 978-0324588002
Exercise 26
Why is it important to regain the confidence of a customer when you respond to a claim letter?
Explanation
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When the response to a claim letter is w...

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Essentials of Business Communication 8th Edition by Mary Ellen Guffey
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