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Essentials of Contemporary Management 7th Edition by Gareth Jones,Jennifer George
Edition 7ISBN: 978-1259545474Essentials of Contemporary Management 7th Edition by Gareth Jones,Jennifer George
Edition 7ISBN: 978-1259545474 Exercise 1
Think of an organization that has provided you with work experience and the manager to whom you reported (or talk to someone who has had extensive work experience); then answer these questions:
Think about your direct supervisor. Of what department is he or she a member, and at what level of management is this person?
Think about your direct supervisor. Of what department is he or she a member, and at what level of management is this person?
Explanation
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Organization WM is a leading supermarket chain which holds a dominant position in the market place. The management of this organization has different levels based on the management theory which are the first level managers, middle level managers and the top level managers.
Mr. AM is working in the sales department of the WM and he is reporting to the supervisor of the sales team Mr. SH. Mr. SH belongs to the first line manager as he is the supervisor of the sales team of WM. As a first line manager he will be into direct interaction with the sales employees as well as with the customers. He is responsible for shaping the behaviour of the employees as per the organization's requirements.
Mr. AM is working in the sales department of the WM and he is reporting to the supervisor of the sales team Mr. SH. Mr. SH belongs to the first line manager as he is the supervisor of the sales team of WM. As a first line manager he will be into direct interaction with the sales employees as well as with the customers. He is responsible for shaping the behaviour of the employees as per the organization's requirements.
Essentials of Contemporary Management 7th Edition by Gareth Jones,Jennifer George
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