Essentials of Contemporary Management 7th Edition by Gareth Jones,Jennifer George

Exercise 22

How to Compete in the Sandwich Business
Form groups of three or four people, and appoint one member as the spokesperson who will communicate your findings to the whole class when called on by the instructor. Then discuss the following scenario.
You and your partners are thinking about opening a new kind of sandwich shop that will compete head-to-head with Subway and ThunderCloud Subs. Because these chains have good brandname recognition, it is vital that you find some source of competitive advantage for your new sandwich shop, and you are meeting to brainstorm ways of obtaining one.
In what ways do you think you will be able to improve on the operations and processes of existing sandwich shops and achieve a competitive advantage through better (a) product quality, (b) efficiency, or (c) responsiveness to customers?