Management 13th Edition by John Schermerhorn,Daniel Bachrach

Exercise 43

Problem Solving At the age of 22 and newly graduated from college, Hazel has just accepted a job with Trader Joe's as a shift leader. She'll be supervising four team members who fill part-time jobs in the produce section. Given Trader Joe's casual and nontraditional work environment, what skills will she need, what should she do, and what should she avoid doing in the first few days of work to establish herself as a successful team leader