Management 13th Edition by John Schermerhorn,Daniel Bachrach

Exercise 64

Problem Solving Tony Hsieh is a big thinker, and Zappos is clearly his baby. But he's also into philanthropy and community development activities that are taking up more of his time. Perhaps he'll come up with other new business ideas as well. As a leadership coach, what steps would you recommend that he take now to ensure that his leadership style and vision live on at Zappos long after his departure What can a strong and secure leader like Hsieh do to ensure a positive leadership legacy