Management 13th Edition by John Schermerhorn,Daniel Bachrach

Exercise 19

__________ represents a rather intense but shortlived feeling about a person or a situation, whereas a(n) __________ describes a more generalized positive or negative state of mind. (a) stressor, role ambiguity
(b) external locus of control, internal locus of control
(c) self-serving bias, halo effect
(d) emotion, mood