Management 13th Edition by John Schermerhorn,Daniel Bachrach

Exercise 20

MAKE DATA YOUR FRIEND
Only 3% of HR executives give "A" grades to their firms' performance measurement systems.
Value of Performance Reviews Gets Increasing Scrutiny

S urveys show people aren't always pleased with the way managers in their organizations do performance reviews. Some are so concerned that they suggest dropping them altogether. Check these survey findings:
Only 30% of HR executives believed that employees trust their employer's performance measurement system.
60% of HR executives give their performance management systems "C" grades or worse.
Top concerns of HR executives are that managers aren't willing to face employees and give constructive feedback, and employees don't have a clear understanding of what rates as good and bad performance.
1% of firms are completely doing away with performance reviews and shifting to regular one-on-one meetings where performance is discussed.
YOUR THOUGHTS
Performance review is often a hot topic. The buzzwords are "merit pay" and "performance accountability." But is it really possible to have a performance measurement system that is respected by managers and workers alike Do the data reported here fit with your own experiences What are their implications for management practice Will we soon see a dramatic increase in the number of employers who shift away from formal annual reviews and replace them with something less formal and more timely