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Management 13th Edition by John Schermerhorn,Daniel Bachrach
Edition 13ISBN: 978-1118841518Management 13th Edition by John Schermerhorn,Daniel Bachrach
Edition 13ISBN: 978-1118841518 Exercise 3
LEARN FROM ROLE MODELS
"I like to know the bad news as soon as you know it-I promise no recriminations."
Lane Bryant CEO Linda Heasley Gives Others Reasons to Work with Her
W ould you like to work for a boss who encourages you to keep your eyes open for other job opportunities That's the message Linda Heasley, current CEO of Lane Bryant, communicated to members of her former team at the Limited. That message contributed to her executive success. About employees, she says it's her job to "re-recruit them every day and give them a reason to choose to work for us and for me as opposed to anyone else." This is part of a leadership philosophy based on the belief that "it's not about me... it's very much about the team."
Newcomers to Heasley's team are advised to follow a 90-day rule when it comes to communication. Based on her experience living in Thailand as a high school exchange student, she believes in taking the first 90 days to "watch and listen," trying "not to talk at meetings," and working to build relationships. And when it comes to performance, she also says: "I like to know the bad news as soon as you know it-I promise no recriminations-but I will expect to know what we could've avoided so it doesn't happen again."
When asked what she looks for in new hires, Heasley highlights things like passion, curiosity, energy, willingness to take risks, and a sense of humor. During interviews she uses proven questions to try to draw out job candidates and discover their capabilities. She might ask "What books have you read lately " or "Can you describe a challenging situation you've been in and where you took a controversial position "
FIND THE INSPIRATION
Linda Heasley seems very comfortable with herself and her role as CEO of this major retailer. Can you see where communication is one of her strengths Would you respond well to a leader like this In what respects might Heasley become a role model for making communication skills part of your own leadership approach
"I like to know the bad news as soon as you know it-I promise no recriminations."
Lane Bryant CEO Linda Heasley Gives Others Reasons to Work with Her
W ould you like to work for a boss who encourages you to keep your eyes open for other job opportunities That's the message Linda Heasley, current CEO of Lane Bryant, communicated to members of her former team at the Limited. That message contributed to her executive success. About employees, she says it's her job to "re-recruit them every day and give them a reason to choose to work for us and for me as opposed to anyone else." This is part of a leadership philosophy based on the belief that "it's not about me... it's very much about the team."
Newcomers to Heasley's team are advised to follow a 90-day rule when it comes to communication. Based on her experience living in Thailand as a high school exchange student, she believes in taking the first 90 days to "watch and listen," trying "not to talk at meetings," and working to build relationships. And when it comes to performance, she also says: "I like to know the bad news as soon as you know it-I promise no recriminations-but I will expect to know what we could've avoided so it doesn't happen again."
When asked what she looks for in new hires, Heasley highlights things like passion, curiosity, energy, willingness to take risks, and a sense of humor. During interviews she uses proven questions to try to draw out job candidates and discover their capabilities. She might ask "What books have you read lately " or "Can you describe a challenging situation you've been in and where you took a controversial position "
FIND THE INSPIRATION
Linda Heasley seems very comfortable with herself and her role as CEO of this major retailer. Can you see where communication is one of her strengths Would you respond well to a leader like this In what respects might Heasley become a role model for making communication skills part of your own leadership approach
Explanation
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In the present case the CEO of a company...
Management 13th Edition by John Schermerhorn,Daniel Bachrach
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