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Operations and Supply Chain Management 14th Edition by Robert Jacobs,Richard Chase
Edition 14ISBN: 978-0077535179Operations and Supply Chain Management 14th Edition by Robert Jacobs,Richard Chase
Edition 14ISBN: 978-0077535179 Exercise 6
As the degree of customer contact increases in a service system, what worker skills would be more important, clerical skills or diagnostic skills?
Explanation
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As the degree of customer contact increa...
Operations and Supply Chain Management 14th Edition by Robert Jacobs,Richard Chase
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