Introduction to Management Science 12th Edition by Bernard Taylor

Exercise 17

The Old Colony theme park has a new ride, the Double Cyclone. The ride holds 30 people in double roller coaster cars, and it takes 3.8 minutes to complete the ride circuit. It also takes the ride attendants another 3 minutes (with virtually no variation) to load and unload passengers. Passengers arrive at the ride during peak park hours at a rate of 4 per minute (Poisson distributed). Determine the length of the waiting line for the ride.