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Managing Quality 6th Edition by Thomas Foster
Edition 6ISBN: 978-0133798258Managing Quality 6th Edition by Thomas Foster
Edition 6ISBN: 978-0133798258 Exercise 16
Describe the difference between actively solicited customer feedback and passively solicited customer feedback. Which type of feedback results in a lower rating of quality? Explain why.
Explanation
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The following are the differentiation be...
Managing Quality 6th Edition by Thomas Foster
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Character 255
