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Managing Quality 6th Edition by Thomas Foster
Edition 6ISBN: 978-0133798258Managing Quality 6th Edition by Thomas Foster
Edition 6ISBN: 978-0133798258 Exercise 5
Discuss the distinction between voluntary services and involuntary services. Why is this distinction important in our understanding of service quality?
Explanation
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Distinction between voluntary services, ...
Managing Quality 6th Edition by Thomas Foster
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