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Retailing Management 8th Edition by Michael Levy,Barton Weitz
Edition 8ISBN: 978-0073530024Retailing Management 8th Edition by Michael Levy,Barton Weitz
Edition 8ISBN: 978-0073530024 Exercise 20
How was this service gap related to the other gaps (standards, knowledge, delivery, and communications) described in the Gaps model in Chapter 18
Explanation
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The case describes issues a company has ...
Retailing Management 8th Edition by Michael Levy,Barton Weitz
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