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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 9
What features of the 100 Yen Sushi House service delivery system differentiate it from the competition, and what competitive advantages do they offer ?
Explanation
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The competition in the retailing industr...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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