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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 10
Prepare a spreadsheet model for the ferry passenger data in Table 17.5 , and recalculate the forecasts using an ? of 0.3 and a of 0.2. Has this change in the smoothing constants improved the MAD?
Explanation
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Exponential smoothing with seasonal adju...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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