Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi

Exercise 25

A community college that recently acquired a parcel of land is now preparing site plans. There is interest in locating academic departments in each of six buildings along a mall with three buildings on each side. Based on registration patterns, the daily flow of students between these six departments in hundreds is shown below.

Using the initial layout below, perform an operations sequence analysis to determine a site plan for the community college that will minimize the distance that students need to walk between classes.