Cost Management 6th Edition by Edward Blocher,David Stout ,Paul Juras,Gary Cokins

Exercise 13

A customer places an order on January 1, 2013. Ten days later that order is received by the manufacturing department. Fifteen days later, the order is put into production. Processing (manufacturing) time is 20 days for this order. The completed order is then shipped 10 days later. For this order, what was the total customer-response time (CRT)