Human Resource Management 7th Edition by Raymond Noe, John Hollenbeck, Barry Gerhart, Patrick Wright

Exercise 12

In the story that opened this chapter, we saw how Toyota was switching from a design that emphasized quantity to one that emphasized quality. One could imagine a different company that felt compelled to change in the opposite direction. Do you think changing designs in different directions creates unique problems, and if so, what directional shifts might be easier to execute