Instructor's Manual to Accompany Project Management for Engineering and Construction 2nd Edition by Oberlender

Exercise 9

As presented in this chapter, quality is an integral part of project management. Because there are different levels of quality, it is important for the owner, designer, and contractor to have a mutual understanding of the quality that is expected in a project. Describe methods that can be used to ensure that quality is adequately defined, understood, and properly included in a project.