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Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064 Exercise 20
How might the definition of quality apply to your college or university Provide examples of who some customers are and how their expectations can be met or exceeded.
Explanation
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The definition of quality is: "the total...
Quality & Performance Excellence 6th Edition by James Evans
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