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Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064 Exercise 11
A flowchart for a fast-food drive-through window is shown in Figure 4.15. Discuss the important quality characteristics inherent in this process and suggest possible improvements.
Explanation
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Important quality characteristics in thi...
Quality & Performance Excellence 6th Edition by James Evans
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