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Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064 Exercise 1
How do the terms used for customers in different industries and occupations (e.g., patients, clients, passengers, students) influence how people in these industries think about their customers
Explanation
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It is a fact that the customers are refe...
Quality & Performance Excellence 6th Edition by James Evans
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