Effective Writing 10th Edition by Claire May,Gordon May

Exercise 13

Your client, Janice Rush, is the owner/manager of a store that sells jewelry, fine china, sterling silver flatware, and other gifts. The store has ten employees, mostly sales personnel who advise customers and handle the sales transactions. Ms. Rush is an astute business person, but she has little training in business. She has asked for your help because she has begun to notice discrepancies between the amount of sales she believes have occurred and the amount of money deposited in the bank. After talking with Ms. Rush, you realize that she needs a better system of internal control over cash.
Write a letter to Ms. Rush in which you explain the concept of internal control and outline a system that she can put in place.