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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544 Exercise 46
Design an instrument for evaluating the "process focus" of an organization. For example, what characteristics would you look for in firms that have a strong process orientation?
Explanation
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Process definition:
Process is defined ...
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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